# Support

**URL:** https://community.metamask.com/c/support/5.md?page=22

[Latest](https://community.metamask.com/latest.md) · [Categories](https://community.metamask.com/categories.md) · [Tags](https://community.metamask.com/tags.md)

**Page:** 23

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## [ZKsynch rea to eth](https://community.metamask.com/t/zksynch-rea-to-eth/28000)

<div class="topic-metadata">

**Author:** [@Rahulmishra](https://community.metamask.com/u/Rahulmishra)\
**Replies:** 1\
**Last updated:** [January 16, 2024, 7:10pm UTC](https://community.metamask.com/t/zksynch-rea-to-eth/28000 "2024-01-16T19:10:15Z")

</div>

I have transfer eth from zksynch era to kucoin on Arbitam network… How can rfund my ETh. pls guide me.

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## [Insufficient funds Available Balance: 0 USDC](https://community.metamask.com/t/insufficient-funds-available-balance-0-usdc/27996)

<div class="topic-metadata">

**Author:** [@pierre73](https://community.metamask.com/u/pierre73)\
**Replies:** 2\
**Last updated:** [January 16, 2024, 2:42pm UTC](https://community.metamask.com/t/insufficient-funds-available-balance-0-usdc/27996 "2024-01-16T14:42:44Z")

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Hello, I’m new to crypto and I’m struggling with MetaMask. I’ll explain my case: I want to buy PUSHD. To buy them I chose USDC bought on Binance which I then transferred to my MetaMask (chrome). I wanted to do the re…

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## [Stacking SNFTS on seedify](https://community.metamask.com/t/stacking-snfts-on-seedify/27986)

<div class="topic-metadata">

**Author:** [@yokaso](https://community.metamask.com/u/yokaso)\
**Replies:** 2\
**Last updated:** [January 16, 2024, 12:30am UTC](https://community.metamask.com/t/stacking-snfts-on-seedify/27986 "2024-01-16T00:30:00Z")

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hi, i stacked Snfts on seedify, but i can’t see them. when i connected my wallet on the seedify website, i can only see my sfund token. and there is no option to switch between sfund to snfts. is there any solution ?

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## [Sweeper bot in blockchain](https://community.metamask.com/t/sweeper-bot-in-blockchain/27982)

<div class="topic-metadata">

**Author:** [@RicardoIunes](https://community.metamask.com/u/RicardoIunes)\
**Replies:** 4\
**Last updated:** [January 15, 2024, 4:17pm UTC](https://community.metamask.com/t/sweeper-bot-in-blockchain/27982 "2024-01-15T16:17:04Z")

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We all know that MetaMask is the largest online wallet in the world, so it must know that problems happen, like it happened to me and I didn’t have any solution to solve, in the same way that I entered into a suspicious …

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## [Is this the official email for Metamask support?](https://community.metamask.com/t/is-this-the-official-email-for-metamask-support/27974)

<div class="topic-metadata">

**Author:** [@Georg](https://community.metamask.com/u/Georg)\
**Replies:** 1\
**Last updated:** [January 14, 2024, 7:21am UTC](https://community.metamask.com/t/is-this-the-official-email-for-metamask-support/27974 "2024-01-14T07:21:41Z")

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Could someone confirm that this is indeed a legit email for MetaMask support?metamaskassistcenter@gmail.com)

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## [Can't send my FIL tokens from the FIL network](https://community.metamask.com/t/cant-send-my-fil-tokens-from-the-fil-network/27965)

<div class="topic-metadata">

**Author:** [@Georg](https://community.metamask.com/u/Georg)\
**Replies:** 1\
**Last updated:** [January 12, 2024, 7:51pm UTC](https://community.metamask.com/t/cant-send-my-fil-tokens-from-the-fil-network/27965 "2024-01-12T19:51:24Z")

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I’m trying to send FIL coins from my MetaMask wallet to a FIL address to Binance. However, when putting in the address, it tells me ‘Not ETH network, set to lowercase’. I put a screenshot, because the address is all in l…

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## [CRO from Metamask to Coinbase](https://community.metamask.com/t/cro-from-metamask-to-coinbase/27954)

<div class="topic-metadata">

**Author:** [@Rohith398](https://community.metamask.com/u/Rohith398)\
**Replies:** 3\
**Last updated:** [January 12, 2024, 1:19am UTC](https://community.metamask.com/t/cro-from-metamask-to-coinbase/27954 "2024-01-12T01:19:37Z")

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Hello, I have transferred CRO from MetaMask to Coinbase and haven’t received it on my Coinbase yet. Status shows complete on MetaMask and I don’t see hash for it. Spoke to Coinbase and they’re asking for hash to resolv…

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## [Cant cancel transaction](https://community.metamask.com/t/cant-cancel-transaction/27947)

<div class="topic-metadata">

**Author:** [@TomGobillard](https://community.metamask.com/u/TomGobillard)\
**Replies:** 2\
**Last updated:** [January 11, 2024, 9:56pm UTC](https://community.metamask.com/t/cant-cancel-transaction/27947 "2024-01-11T21:56:44Z")

</div>

Hello, I’ve had a problem for several months with my wallet. I am desperately trying to send ETH to my Ledger. I don’t know why, but it keeps waiting indefinitely. When I try to cancel this transaction, it doesn’t go th…

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## [Bridging Optimism Weth to Eth Mainnet Wallet](https://community.metamask.com/t/bridging-optimism-weth-to-eth-mainnet-wallet/27959)

<div class="topic-metadata">

**Author:** [@pixms](https://community.metamask.com/u/pixms)\
**Replies:** 2\
**Last updated:** [January 11, 2024, 9:35pm UTC](https://community.metamask.com/t/bridging-optimism-weth-to-eth-mainnet-wallet/27959 "2024-01-11T21:35:58Z")

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Hi guys, I bridged some WETH from Optimism to my ETH Mainet wallet but the transaction hasnt come through? This is the transaction OP Mainnet Transaction Hash: 0x975658bfc0... | OP Mainnet Etherscan Any ideas of what w…

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## [My transactions on avax failing due to Internal jason RPC error](https://community.metamask.com/t/my-transactions-on-avax-failing-due-to-internal-jason-rpc-error/27724)

<div class="topic-metadata">

**Author:** [@fullypak](https://community.metamask.com/u/fullypak)\
**Replies:** 8\
**Last updated:** [December 16, 2023, 8:38am UTC](https://community.metamask.com/t/my-transactions-on-avax-failing-due-to-internal-jason-rpc-error/27724 "2023-12-16T08:38:52Z")

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My transactions are getting failed due to internal jason RPC error. here is my Metmask network details. My token sell approval failed Thanks for your advice and help.

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## [Unable to transfer out ETHW](https://community.metamask.com/t/unable-to-transfer-out-ethw/27834)

<div class="topic-metadata">

**Author:** [@CloudIT](https://community.metamask.com/u/CloudIT)\
**Replies:** 10\
**Last updated:** [January 11, 2024, 2:07pm UTC](https://community.metamask.com/t/unable-to-transfer-out-ethw/27834 "2024-01-11T14:07:16Z")

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At first, I thought it was time-related or was stuck. However, I have tried to cancel the transfer, but it will not cancel. Here is the transaction. I have a ledger for most of my storage needs but needed an ETHW wallet…

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## [Transferring from MetaMask to Coinbase](https://community.metamask.com/t/transferring-from-metamask-to-coinbase/27696)

<div class="topic-metadata">

**Author:** [@scottiep](https://community.metamask.com/u/scottiep)\
**Replies:** 16\
**Last updated:** [December 13, 2023, 12:52pm UTC](https://community.metamask.com/t/transferring-from-metamask-to-coinbase/27696 "2023-12-13T12:52:41Z")

</div>

Just wondering if anyone has heard of a Target Rate. I have just over 0.8 BTC in MetaMask and tried to send some of it to my Coinbase wallet. I didn’t see the transfer in my Coinbase wallet. I was then told none of my…

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## [Cannot identify or retrieve accounts linked to first metamask account - need help](https://community.metamask.com/t/cannot-identify-or-retrieve-accounts-linked-to-first-metamask-account-need-help/27951)

<div class="topic-metadata">

**Author:** [@RGBbyCS](https://community.metamask.com/u/RGBbyCS)\
**Replies:** 3\
**Last updated:** [January 10, 2024, 9:17am UTC](https://community.metamask.com/t/cannot-identify-or-retrieve-accounts-linked-to-first-metamask-account-need-help/27951 "2024-01-10T09:17:38Z")

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EXAMPLE: Main account ( working I have ) shows in MetaMask second account (working has eth on eth network ) shows in MetaMask third account (working has eth on eth network ) shows in MetaMask forth account (no eth on…

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## [Recover wallet from broken laptop](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941)

<div class="topic-metadata">

**Author:** [@luey70](https://community.metamask.com/u/luey70)\
**Replies:** 7\
**Last updated:** [January 10, 2024, 8:33am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941 "2024-01-10T08:33:58Z")

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my laptop died with my meta mask wallet installed. got another laptop and put in my SRP but the account address is different and shows zero balance. have added 10 more new accounts but no luck. i can see my address on et…

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## [Metamask wallet gone after recover phase](https://community.metamask.com/t/metamask-wallet-gone-after-recover-phase/27761)

<div class="topic-metadata">

**Author:** [@qahhaar](https://community.metamask.com/u/qahhaar)\
**Replies:** 11\
**Last updated:** [January 10, 2024, 7:27am UTC](https://community.metamask.com/t/metamask-wallet-gone-after-recover-phase/27761 "2024-01-10T07:27:54Z")

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hi all. anyone now why my wallet in metamusk gone after key in recovery phase…many times i try but still gone

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## [Getting Closer to finding Lost Tokens - but still need help](https://community.metamask.com/t/getting-closer-to-finding-lost-tokens-but-still-need-help/27946)

<div class="topic-metadata">

**Author:** [@Mashster](https://community.metamask.com/u/Mashster)\
**Replies:** 1\
**Last updated:** [January 10, 2024, 12:05am UTC](https://community.metamask.com/t/getting-closer-to-finding-lost-tokens-but-still-need-help/27946 "2024-01-10T00:05:21Z")

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Hi - so I posted a little while ago. I sent some Findora Tokens to my ledger - or so I believe - and thought that I sent some to a password protected wallet (hidden wallet) and some to my OG wallet (not a hidden wallet).…

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## [Cannot connect to Sepeolia Test Network](https://community.metamask.com/t/cannot-connect-to-sepeolia-test-network/27932)

<div class="topic-metadata">

**Author:** [@ericjfromm](https://community.metamask.com/u/ericjfromm)\
**Replies:** 13\
**Last updated:** [January 9, 2024, 4:35am UTC](https://community.metamask.com/t/cannot-connect-to-sepeolia-test-network/27932 "2024-01-09T04:35:57Z")

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I cannot connect to the Sepolia Test network. Using the RPC mainnet.infura io v3 and chain 1 - Tried to reboot etc without any luck. Please advise.

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## [I lost my wallet](https://community.metamask.com/t/i-lost-my-wallet/27940)

<div class="topic-metadata">

**Author:** [@user41](https://community.metamask.com/u/user41)\
**Replies:** 2\
**Last updated:** [January 9, 2024, 12:28am UTC](https://community.metamask.com/t/i-lost-my-wallet/27940 "2024-01-09T00:28:41Z")

</div>

I’m fairly new to MetaMask and yesterday I deposited money into my account. later I noticed that I had 2 wallets and had deposited it into the wrong account. when I wanted to send it to my good wallet I had to have a pri…

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## [Need help Although one or more Error Occurred \[execution reverted\] Contract Execution Completed](https://community.metamask.com/t/need-help-although-one-or-more-error-occurred-execution-reverted-contract-execution-completed/27936)

<div class="topic-metadata">

**Author:** [@user37](https://community.metamask.com/u/user37)\
**Replies:** 6\
**Last updated:** [January 8, 2024, 7:46pm UTC](https://community.metamask.com/t/need-help-although-one-or-more-error-occurred-execution-reverted-contract-execution-completed/27936 "2024-01-08T19:46:21Z")

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Hi, i need help. I try to import a token and i get a positive message but its still not there. Can someone check this. There is an error on ether. Is this the reason and how to proceed on?

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## [ETH not showing up in my metamask wallet balance. NEED HELP!](https://community.metamask.com/t/eth-not-showing-up-in-my-metamask-wallet-balance-need-help/27920)

<div class="topic-metadata">

**Author:** [@Xhale](https://community.metamask.com/u/Xhale)\
**Replies:** 5\
**Last updated:** [January 7, 2024, 2:40pm UTC](https://community.metamask.com/t/eth-not-showing-up-in-my-metamask-wallet-balance-need-help/27920 "2024-01-07T14:40:22Z")

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Hi, i bought 0.027 worth of ETH and it’s showing the transaction was a succes on etherscan. The transaction also shows up in my MetaMask transaction history as a succes. But it is still not showing up in balance. No tran…

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## [Перевод с Binance на Metamask](https://community.metamask.com/t/binance-metamask/27926)

<div class="topic-metadata">

**Author:** [@user31](https://community.metamask.com/u/user31)\
**Replies:** 1\
**Last updated:** [January 7, 2024, 10:35pm UTC](https://community.metamask.com/t/binance-metamask/27926 "2024-01-07T22:35:11Z")

</div>

Добрый день! Я новичок. Перевела 4 крипты с Бинанс на Мета, 2 появились, 2 нет. Как вернуть не появившиеся? На Бинанс операции прошли успешно. Не проявились токены Tron и Shiba

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## [Emails regarding KFC verification](https://community.metamask.com/t/emails-regarding-kfc-verification/27925)

<div class="topic-metadata">

**Author:** [@com5984](https://community.metamask.com/u/com5984)\
**Replies:** 1\
**Last updated:** [January 7, 2024, 9:50pm UTC](https://community.metamask.com/t/emails-regarding-kfc-verification/27925 "2024-01-07T21:50:02Z")

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Hi, I keep getting emails, see below. Are they a scam, if so maybe need to warn others. Dear User, To ensure the ongoing security of your wallet account, we require your prompt attention. A mandatory KYC (Know Your Cu…

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## [Failed transaction - tokens gone from wallet](https://community.metamask.com/t/failed-transaction-tokens-gone-from-wallet/27667)

<div class="topic-metadata">

**Author:** [@sonicishes](https://community.metamask.com/u/sonicishes)\
**Replies:** 9\
**Last updated:** [December 10, 2023, 9:00am UTC](https://community.metamask.com/t/failed-transaction-tokens-gone-from-wallet/27667 "2023-12-10T09:00:05Z")

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I sent all my tokens from my Harmony wallet to Binance. The transaction FAILED due to insufficient gas. My error for sending MAX amount. The amount sent is now missing from my wallet; the transaction ID hasn’t been final…

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## [Imported wallet to new computer with correct seed phrase, but after recovery wallet has no coins and the address has changed](https://community.metamask.com/t/imported-wallet-to-new-computer-with-correct-seed-phrase-but-after-recovery-wallet-has-no-coins-and-the-address-has-changed/27914)

<div class="topic-metadata">

**Author:** [@nwallace1985](https://community.metamask.com/u/nwallace1985)\
**Replies:** 5\
**Last updated:** [January 7, 2024, 5:00pm UTC](https://community.metamask.com/t/imported-wallet-to-new-computer-with-correct-seed-phrase-but-after-recovery-wallet-has-no-coins-and-the-address-has-changed/27914 "2024-01-07T17:00:56Z")

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I used the correct seed phrase to recover my MetaMask wallet after I had removed it from my old machine and installed the extension on my new machine, but now all of my coins are gone and there is no sign of my old walle…

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## [Pls I tried to log into my meta mask wallet with my fingerprint but it kept loading and there is something popping](https://community.metamask.com/t/pls-i-tried-to-log-into-my-meta-mask-wallet-with-my-fingerprint-but-it-kept-loading-and-there-is-something-popping/27910)

<div class="topic-metadata">

**Author:** [@user3978](https://community.metamask.com/u/user3978)\
**Replies:** 17\
**Last updated:** [January 7, 2024, 11:28am UTC](https://community.metamask.com/t/pls-i-tried-to-log-into-my-meta-mask-wallet-with-my-fingerprint-but-it-kept-loading-and-there-is-something-popping/27910 "2024-01-07T11:28:55Z")

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Pls I tried to log into my meta mask wallet with my fingerprint but it kept loading and there is something popping bringing " Type Error cannot read property name of undefined" I’m reporting this issue so it can be fixed …

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## [Unable to connect different wallets to websites](https://community.metamask.com/t/unable-to-connect-different-wallets-to-websites/27827)

<div class="topic-metadata">

**Author:** [@crypt0curious](https://community.metamask.com/u/crypt0curious)\
**Replies:** 5\
**Last updated:** [January 4, 2024, 3:42pm UTC](https://community.metamask.com/t/unable-to-connect-different-wallets-to-websites/27827 "2024-01-04T15:42:22Z")

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As of recently, I have been unable to connect my other accounts to websites as I cannot switch to them and they are stuck on the 1 account, different ones for different sites. I’m getting this error I have tried: cl…

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## [Can I recover my tokens?](https://community.metamask.com/t/can-i-recover-my-tokens/27850)

<div class="topic-metadata">

**Author:** [@Wood973](https://community.metamask.com/u/Wood973)\
**Replies:** 3\
**Last updated:** [December 29, 2023, 5:43pm UTC](https://community.metamask.com/t/can-i-recover-my-tokens/27850 "2023-12-29T17:43:24Z")

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Hi There, So my situation is a bit interesting and i’m pretty sure I know the answer but wanted to make sure! Long story short I had some Metis Tokens on the Andromeda network (Metis network, L2 etc). I used NetSwap to…

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## [Can't send eth from metamask to Coinbase](https://community.metamask.com/t/cant-send-eth-from-metamask-to-coinbase/27898)

<div class="topic-metadata">

**Author:** [@Karmour](https://community.metamask.com/u/Karmour)\
**Replies:** 10\
**Last updated:** [January 4, 2024, 3:32am UTC](https://community.metamask.com/t/cant-send-eth-from-metamask-to-coinbase/27898 "2024-01-04T03:32:54Z")

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I have my eth in my MetaMask wallet on the Base network. Whenever I do a send to coinbase with my eth I make sure to set the receiving address on coinbase to Base network. When I confirm the send on MetaMask nothing show…

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## [Swap WETH to ETH but it's gone](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891)

<div class="topic-metadata">

**Author:** [@oongok](https://community.metamask.com/u/oongok)\
**Replies:** 7\
**Last updated:** [January 3, 2024, 11:11am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891 "2024-01-03T11:11:11Z")

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I tried to swap WETH to ETH through MetaMask swap, but the WETH got burned, i didnt received any ETH back. I tried to contact MetaMask support but it’s no luck Txn : 0x6064c7a864f78315c9578bd3b1723a340294d14419aaa6b8c3…

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## [Swap seemed successful, but didnt get the tokens](https://community.metamask.com/t/swap-seemed-successful-but-didnt-get-the-tokens/27885)

<div class="topic-metadata">

**Author:** [@almotor](https://community.metamask.com/u/almotor)\
**Replies:** 4\
**Last updated:** [January 3, 2024, 8:33am UTC](https://community.metamask.com/t/swap-seemed-successful-but-didnt-get-the-tokens/27885 "2024-01-03T08:33:34Z")

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Hi, I did a swap as normal from my eth to another coin ( Kompete)… every went well, but then I can see that the Eth has gone down, but hardly anything for my other coin… ( with a value of 0) Checked on Etherscan, …

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