# Support **URL:** https://community.metamask.com/c/support/5.md?page=24 [Latest](https://community.metamask.com/latest.md) · [Categories](https://community.metamask.com/categories.md) · [Tags](https://community.metamask.com/tags.md) **Page:** 25 --- ## [Wallet ineligibility challenge](https://community.metamask.com/t/wallet-ineligibility-challenge/27759)
**Author:** [@Possibledan](https://community.metamask.com/u/Possibledan)\ **Replies:** 2\ **Last updated:** [December 21, 2023, 1:48am UTC](https://community.metamask.com/t/wallet-ineligibility-challenge/27759 "2023-12-21T01:48:34Z")
Help my address doesnt always show eligibility even after i have done some tasks and requirements. What could be the cause though --- ## [Metamask not showing tokens that MEW wallet does](https://community.metamask.com/t/metamask-not-showing-tokens-that-mew-wallet-does/27757)
**Author:** [@Jeff1](https://community.metamask.com/u/Jeff1)\ **Replies:** 1\ **Last updated:** [December 20, 2023, 8:17pm UTC](https://community.metamask.com/t/metamask-not-showing-tokens-that-mew-wallet-does/27757 "2023-12-20T20:17:57Z")
I show xdata in my MEW wallet but it doesn’t show up in my Ethereum Mainnet MetaMask wallet. I added the token to MetaMask, but it still shows 0 xdata. Wishing all joyful and safe holidays. --- ## [Deceptive request when bridging funds](https://community.metamask.com/t/deceptive-request-when-bridging-funds/27648)
**Author:** [@leondolinar](https://community.metamask.com/u/leondolinar)\ **Replies:** 4\ **Last updated:** [December 20, 2023, 11:49am UTC](https://community.metamask.com/t/deceptive-request-when-bridging-funds/27648 "2023-12-20T11:49:25Z")
Hi MM! We’d like you to help us remove this ‘deceptive request’ warning. Does anyone know why is it happening? The website can be accessed from the link that’s included in the screenshot. The bridge is from a reputable… --- ## [Y money is not showing up in my wallet](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748)
**Author:** [@steppenwolf256](https://community.metamask.com/u/steppenwolf256)\ **Replies:** 7\ **Last updated:** [December 19, 2023, 6:05pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748 "2023-12-19T18:05:16Z")
Hello dear community, I sent some BNB to my MetaMask wallet and received confirmation with the amount, but it doesn’t appear in my wallet. Please help me. Thank You --- ## [Failed Tx when buying NFT](https://community.metamask.com/t/failed-tx-when-buying-nft/27742)
**Author:** [@Razzy1985](https://community.metamask.com/u/Razzy1985)\ **Replies:** 2\ **Last updated:** [December 19, 2023, 6:27am UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742 "2023-12-19T06:27:00Z")
I’m trying to buy an NFT on Magic Eden using MATIC. I keep getting errors. Can anyone help please? --- ## [USDT Balance Disappeared After Closing Perpetual Position](https://community.metamask.com/t/usdt-balance-disappeared-after-closing-perpetual-position/27560)
**Author:** [@atagunbugra](https://community.metamask.com/u/atagunbugra)\ **Replies:** 14\ **Last updated:** [December 18, 2023, 7:19am UTC](https://community.metamask.com/t/usdt-balance-disappeared-after-closing-perpetual-position/27560 "2023-12-18T07:19:45Z")
I successfully closed my position on PancakeSwap Perpetual with a small profit. swapped 8 USDT to BNB for future fees and left 100USDT for next day trading. Shortly after, when I checked my account, my USDT balance was c… --- ## [Matic eth to Matic Polygon](https://community.metamask.com/t/matic-eth-to-matic-polygon/27739)
**Author:** [@camus100](https://community.metamask.com/u/camus100)\ **Replies:** 1\ **Last updated:** [December 18, 2023, 5:25am UTC](https://community.metamask.com/t/matic-eth-to-matic-polygon/27739 "2023-12-18T05:25:56Z")
Hi all I sent matic on the eth network to my polygon ledger account and can’t see it. Should I have bridged first? --- ## [Unable to transfer NFT between hardware wallets](https://community.metamask.com/t/unable-to-transfer-nft-between-hardware-wallets/27729)
**Author:** [@ArchonNoble](https://community.metamask.com/u/ArchonNoble)\ **Replies:** 1\ **Last updated:** [December 17, 2023, 7:02am UTC](https://community.metamask.com/t/unable-to-transfer-nft-between-hardware-wallets/27729 "2023-12-17T07:02:22Z")
I’m encountering an error when I attempt to transfer NFTs between my Ledger wallets. Any idea what the cause of this could be? --- ## [Technical error](https://community.metamask.com/t/technical-error/26082)
**Author:** [@Kryptonite](https://community.metamask.com/u/Kryptonite)\ **Replies:** 22\ **Last updated:** [December 16, 2023, 11:13pm UTC](https://community.metamask.com/t/technical-error/26082 "2023-12-16T23:13:28Z")
View: Root TypeError: undefined is not an object (evaluating ‘t.toLowerCase’) I’m getting this error, my MetaMask is completely blocked and I can’t retrieve any of my information including SRF and private keys. I can’… --- ## [My transaction stuck and can't speed up or cancle](https://community.metamask.com/t/my-transaction-stuck-and-cant-speed-up-or-cancle/27723)
**Author:** [@fullypak](https://community.metamask.com/u/fullypak)\ **Replies:** 2\ **Last updated:** [December 16, 2023, 6:40am UTC](https://community.metamask.com/t/my-transaction-stuck-and-cant-speed-up-or-cancle/27723 "2023-12-16T06:40:10Z")
On avax my transaction is stuck for more than 24 hours and I can’t cancel or speed up the transaction. What I can do now, kindly advise. Thank YOu. Transaction hash information is empty. See below pics. --- ## [Transfer Sys in Rollux mainnet network failed](https://community.metamask.com/t/transfer-sys-in-rollux-mainnet-network-failed/27709)
**Author:** [@user3866](https://community.metamask.com/u/user3866)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 12:21am UTC](https://community.metamask.com/t/transfer-sys-in-rollux-mainnet-network-failed/27709 "2023-12-15T00:21:32Z")
Hello, I have SYS crypto in my MetaMask account under “Rollux Mainnet” network. This MetaMask wallet is connected to my Ledger hardware wallet. I have transferred Sys token from my MetaMask wallet to MEXC exchange using… --- ## [Failure to deposit digital currency](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674)
**Author:** [@arv3760](https://community.metamask.com/u/arv3760)\ **Replies:** 6\ **Last updated:** [December 14, 2023, 7:01am UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674 "2023-12-14T07:01:22Z")
Hello I transferred my ethereum token but it has not been deposited to my MetaMask wallet, what should I do? --- ## [MetaMask No longer Functioning on AVAX](https://community.metamask.com/t/metamask-no-longer-functioning-on-avax/27701)
**Author:** [@Narwahl](https://community.metamask.com/u/Narwahl)\ **Replies:** 5\ **Last updated:** [December 13, 2023, 11:51pm UTC](https://community.metamask.com/t/metamask-no-longer-functioning-on-avax/27701 "2023-12-13T23:51:59Z")
My MetaMask stopped working on AVAX last night, Started with Pending transactions not showing on Snowtrace so I reset it, I reinstalled it, If I try to swap on MM the transaction just fails. If i try to swap from Joe or … --- ## [ISF coins - Is it real?](https://community.metamask.com/t/isf-coins-is-it-real/27693)
**Author:** [@Lucas\_vds](https://community.metamask.com/u/Lucas_vds)\ **Replies:** 1\ **Last updated:** [December 12, 2023, 4:09pm UTC](https://community.metamask.com/t/isf-coins-is-it-real/27693 "2023-12-12T16:09:31Z")
Hello all, 3 years ago I followed a friend’s story about investing in the future. Making oil from plastic. I thought I would be part of a greener and better world. I invested €1000. This was translated to ISF coins. But… --- ## [USDT sent via to Optimism not showing in metamask](https://community.metamask.com/t/usdt-sent-via-to-optimism-not-showing-in-metamask/27688)
**Author:** [@perrdan](https://community.metamask.com/u/perrdan)\ **Replies:** 5\ **Last updated:** [December 12, 2023, 7:59am UTC](https://community.metamask.com/t/usdt-sent-via-to-optimism-not-showing-in-metamask/27688 "2023-12-12T07:59:53Z")
Hey guys, i sent some USDT to MetaMask via optimism, but its not showing up in the wallet. Ive added USDT to the token list. It looks like it arrived at the address when looking at the TXID. How do i get it to show in m… --- ## [Transferred funds from Coinbase to Metamask not showing up](https://community.metamask.com/t/transferred-funds-from-coinbase-to-metamask-not-showing-up/27682)
**Author:** [@RawKuz](https://community.metamask.com/u/RawKuz)\ **Replies:** 3\ **Last updated:** [December 11, 2023, 10:02am UTC](https://community.metamask.com/t/transferred-funds-from-coinbase-to-metamask-not-showing-up/27682 "2023-12-11T10:02:53Z")
Hello Everyone! Sent 0.0421 ETH from my Coinbase to my MetaMask, but the funds doesn’t show up in my wallet. I’m finding the transaction under Internal transactions on Etherscan, but somehow the funds aren’t on my wall… --- ## [BigTime added to BSC instead of Ethereum. Token showing, but no $ value and cannot swap/trade](https://community.metamask.com/t/bigtime-added-to-bsc-instead-of-ethereum-token-showing-but-no-value-and-cannot-swap-trade/27678)
**Author:** [@iBallPaul](https://community.metamask.com/u/iBallPaul)\ **Replies:** 5\ **Last updated:** [December 11, 2023, 1:51am UTC](https://community.metamask.com/t/bigtime-added-to-bsc-instead-of-ethereum-token-showing-but-no-value-and-cannot-swap-trade/27678 "2023-12-11T01:51:05Z")
Hey all. bit of a weird one I added BigTime (BT) to MetaMask BSC a while ago. The token is showing in the wallet, but with no fiat value and when i try to transfer/swap/send, the values don’t make sense. I realize BT i… --- ## [Restore from an old backup](https://community.metamask.com/t/restore-from-an-old-backup/27594)
**Author:** [@flamer](https://community.metamask.com/u/flamer)\ **Replies:** 2\ **Last updated:** [December 3, 2023, 6:03am UTC](https://community.metamask.com/t/restore-from-an-old-backup/27594 "2023-12-03T06:03:37Z")
Hi guys, I went to open Meta Mask on my pc for the first time in a very long time and its asking me to create a new wallet or restore an existing wallet. I don’t think I saved the SRP anywhere. I do have an old ldb fil… --- ## [How to add the gnosis chain to the Metamask portfolio](https://community.metamask.com/t/how-to-add-the-gnosis-chain-to-the-metamask-portfolio/27659)
**Author:** [@jamy](https://community.metamask.com/u/jamy)\ **Replies:** 1\ **Last updated:** [December 8, 2023, 9:32pm UTC](https://community.metamask.com/t/how-to-add-the-gnosis-chain-to-the-metamask-portfolio/27659 "2023-12-08T21:32:13Z")
How to add the gnosis chain to the MetaMask portfolio. Thanks in advance --- ## [Send to wrong blockchain](https://community.metamask.com/t/send-to-wrong-blockchain/27643)
**Author:** [@RWL](https://community.metamask.com/u/RWL)\ **Replies:** 3\ **Last updated:** [December 7, 2023, 7:02pm UTC](https://community.metamask.com/t/send-to-wrong-blockchain/27643 "2023-12-07T19:02:39Z")
I sent LPT from my MetaMask wallet on the Arbitrum network by mistake to a wallet address on ethereum network. The transaction was confirmed but of course the transfer was not received. Is there a way to reverse this t… --- ## [How can set higher gas fee for transaction with nonce 0?](https://community.metamask.com/t/how-can-set-higher-gas-fee-for-transaction-with-nonce-0/27627)
**Author:** [@kwchik](https://community.metamask.com/u/kwchik)\ **Replies:** 7\ **Last updated:** [December 6, 2023, 3:31am UTC](https://community.metamask.com/t/how-can-set-higher-gas-fee-for-transaction-with-nonce-0/27627 "2023-12-06T03:31:42Z")
Description: My wallet’s transaction has been stuck around 16 hours by a transaction with nonce 0, how to set higher gas fee or cancel this transaction ? Purpose: Cancel the transaction Extension/Mobile/Both: 0x840d95d… --- ## [Fee first widrawal](https://community.metamask.com/t/fee-first-widrawal/27613)
**Author:** [@Rachid](https://community.metamask.com/u/Rachid)\ **Replies:** 7\ **Last updated:** [December 5, 2023, 9:56pm UTC](https://community.metamask.com/t/fee-first-widrawal/27613 "2023-12-05T21:56:46Z")
Hello, Im new here on the MetaMask app. I have a question about paying fees before being able to widrawal. When i wanted to widrawal my money i saw that my ETH got frozen. When i asked MetaMask via the support button … --- ## [SWAP failed but ETH network fee wasn’t reverted](https://community.metamask.com/t/swap-failed-but-eth-network-fee-wasn-t-reverted/27598)
**Author:** [@Ladiwayne](https://community.metamask.com/u/Ladiwayne)\ **Replies:** 3\ **Last updated:** [December 2, 2023, 10:24pm UTC](https://community.metamask.com/t/swap-failed-but-eth-network-fee-wasn-t-reverted/27598 "2023-12-02T22:24:19Z")
Hello there. I was trying to swap USDT for another token, And it failed but the network fee of $29 ETH wasn’t reversed. How can i sort this? --- ## [No Fiat Balance since few days](https://community.metamask.com/t/no-fiat-balance-since-few-days/27553)
**Author:** [@RonRon87](https://community.metamask.com/u/RonRon87)\ **Replies:** 2\ **Last updated:** [November 27, 2023, 11:20am UTC](https://community.metamask.com/t/no-fiat-balance-since-few-days/27553 "2023-11-27T11:20:52Z")
The credit balance (fiat) has not been displayed for a few days now. Previously it always worked for these coins. Chage emptied App deleted App reinstalled Is there any help for this? I have the app on the Iphone 13 P… --- ## [Swapping from ETH to USDC working, but on the way back "Error fetching quotes"](https://community.metamask.com/t/swapping-from-eth-to-usdc-working-but-on-the-way-back-error-fetching-quotes/27562)
**Author:** [@PeterMM](https://community.metamask.com/u/PeterMM)\ **Replies:** 1\ **Last updated:** [November 28, 2023, 11:24am UTC](https://community.metamask.com/t/swapping-from-eth-to-usdc-working-but-on-the-way-back-error-fetching-quotes/27562 "2023-11-28T11:24:33Z")
I have some MetaMask accounts with USDC on them. I’m trying to change USDC to ETH, on Ethereum mainnet. Also having ETH balance 1000$+ so swap should be covered. I could swap my ETH to USDC but when I try to swap it bac… --- ## [My metamask don't transection](https://community.metamask.com/t/my-metamask-dont-transection/27551)
**Author:** [@kit66](https://community.metamask.com/u/kit66)\ **Replies:** 2\ **Last updated:** [November 28, 2023, 2:52am UTC](https://community.metamask.com/t/my-metamask-dont-transection/27551 "2023-11-28T02:52:11Z")
Hi sir. My MetaMask don’t transection. It show Errors: \[ethjs-rpc\] rpc error with payload {“id”:7396885253983,“jsonrpc”:“2.0”,“params”: IT don,t swap & mint or sent token done. --- ## [Unable to enter a Matic amount to send](https://community.metamask.com/t/unable-to-enter-a-matic-amount-to-send/27546)
**Author:** [@user3730](https://community.metamask.com/u/user3730)\ **Replies:** 4\ **Last updated:** [November 27, 2023, 4:51am UTC](https://community.metamask.com/t/unable-to-enter-a-matic-amount-to-send/27546 "2023-11-27T04:51:52Z")
I’m trying to send Polygon Matic to Coinbase through the Polygon network. I am able to scan the receiving address, but MetaMask will not let me change the amount to send (defaults at zero). It calculates a base gas fee… --- ## [Hello, where has the ETC network gone? and my 15 ETC coins disappeared there](https://community.metamask.com/t/hello-where-has-the-etc-network-gone-and-my-15-etc-coins-disappeared-there/27524)
**Author:** [@Akimi](https://community.metamask.com/u/Akimi)\ **Replies:** 3\ **Last updated:** [November 25, 2023, 3:29pm UTC](https://community.metamask.com/t/hello-where-has-the-etc-network-gone-and-my-15-etc-coins-disappeared-there/27524 "2023-11-25T15:29:55Z")
Description: Hello, where has the ETC network gone? and my 15 ETC coins disappeared there Purpose: Extension/Mobile/Both: Images/Attacments: --- ## [I registered ETC network and still tokens are not showing :(](https://community.metamask.com/t/i-registered-etc-network-and-still-tokens-are-not-showing/27497)
**Author:** [@39makoto](https://community.metamask.com/u/39makoto)\ **Replies:** 6\ **Last updated:** [November 23, 2023, 8:15am UTC](https://community.metamask.com/t/i-registered-etc-network-and-still-tokens-are-not-showing/27497 "2023-11-23T08:15:25Z")
Today, I sent ETC to my wallet, but to my surprise, after 3 hours, the funds still haven’t been reflected, even though I’ve already registered the ETC network and added the Render Token to the Ethereum network. I still h… --- ## [I'm having metamask swap and withdrawal problems](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466)
**Author:** [@erenbeyler](https://community.metamask.com/u/erenbeyler)\ **Replies:** 9\ **Last updated:** [November 19, 2023, 11:36am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466 "2023-11-19T11:36:51Z")
Hello. While swapping today, I was able to convert eth to other coins, but I cannot convert USDT or USDC to eth. I can withdraw eth to another wallet, but I cannot withdraw my other coins. Only the gas fee price is visib… [Previous page](https://community.metamask.com/c/support/5.md?page=23) [Next page](https://community.metamask.com/c/support/5.md?page=25)