# Support **URL:** https://community.metamask.com/c/support/5.md?page=28 [Latest](https://community.metamask.com/latest.md) · [Categories](https://community.metamask.com/categories.md) · [Tags](https://community.metamask.com/tags.md) **Page:** 29 --- ## [Transfer eth from MM to my kraken account](https://community.metamask.com/t/transfer-eth-from-mm-to-my-kraken-account/25590)
**Author:** [@Sardaukar](https://community.metamask.com/u/Sardaukar)\ **Replies:** 2\ **Last updated:** [May 16, 2023, 10:51am UTC](https://community.metamask.com/t/transfer-eth-from-mm-to-my-kraken-account/25590 "2023-05-16T10:51:15Z")
Hello I want to transfer some ETH from my MetaMask account to my Kraken account The staff from Kraken urged me to check if the network that MM is using for the transfer is the same than the netwok Kraken is using. Othe… --- ## [Reporting a Bug to Metamask Support](https://community.metamask.com/t/reporting-a-bug-to-metamask-support/57)
**Author:** [@allen](https://community.metamask.com/u/allen)\ **Replies:** 2\ **Last updated:** [January 15, 2023, 6:02pm UTC](https://community.metamask.com/t/reporting-a-bug-to-metamask-support/57 "2023-01-15T18:02:42Z")
If you think you’ve encountered a bug, we encourage you to write in via Zendesk and report it to us. Some helpful items to include in your email: Metamask version, OS and version, device Steps to reproduce in as much … --- ## [Why did my swap fail?](https://community.metamask.com/t/why-did-my-swap-fail/38)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 0\ **Last updated:** [March 2, 2021, 8:28pm UTC](https://community.metamask.com/t/why-did-my-swap-fail/38 "2021-03-02T20:28:50Z")
A swap may fail due to various reasons. The most common is when a transaction runs ‘out of gas.’ The ‘out of gas’ error occurs when all the gas that was allocated for the transaction is consumed before the swap could com… --- ## [What are gas fees and why are they so high?](https://community.metamask.com/t/what-are-gas-fees-and-why-are-they-so-high/37)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 12\ **Last updated:** [January 21, 2022, 12:19am UTC](https://community.metamask.com/t/what-are-gas-fees-and-why-are-they-so-high/37 "2022-01-21T00:19:35Z")
Each transaction on the Ethereum network requires computational resources to execute and therefore each transaction requires a fee. Gas refers to the fee required to successfully conduct a transaction on Ethereum. This … --- ## [I lost my seed phase! How can I restore my wallet with the vault decryptor?](https://community.metamask.com/t/i-lost-my-seed-phase-how-can-i-restore-my-wallet-with-the-vault-decryptor/31)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 12\ **Last updated:** [January 12, 2022, 11:50am UTC](https://community.metamask.com/t/i-lost-my-seed-phase-how-can-i-restore-my-wallet-with-the-vault-decryptor/31 "2022-01-12T11:50:43Z")
If you still have access to your web browser on which you had your MetaMask wallet or your computer files, you can try to use the vault decryptor to to regain access to your MetaMask wallet. You can find a guide to do s… --- ## [Where are my tokens?](https://community.metamask.com/t/where-are-my-tokens/41)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 65\ **Last updated:** [December 21, 2021, 7:33pm UTC](https://community.metamask.com/t/where-are-my-tokens/41 "2021-12-21T19:33:33Z")
If you’ve sent tokens OUT OF your MetaMask wallet to another address, the tokens have been withdrawn from your MetaMask wallet, but haven’t yet arrived in the receiving wallet, try the following: Search the transactio… --- ## [I don't see the tokens I sent from Binance to my MetaMask](https://community.metamask.com/t/i-dont-see-the-tokens-i-sent-from-binance-to-my-metamask/43)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 37\ **Last updated:** [December 3, 2021, 11:18am UTC](https://community.metamask.com/t/i-dont-see-the-tokens-i-sent-from-binance-to-my-metamask/43 "2021-12-03T11:18:41Z")
To use the Binance network on MetaMask, but you must first add the RPC network. You can find instructions to do so here. Once the network is added, you may also need to add any custom tokens that you send to your MetaMa… --- ## [How to Add back Missing Accounts after Restoring using Seed Phrase](https://community.metamask.com/t/how-to-add-back-missing-accounts-after-restoring-using-seed-phrase/67)
**Author:** [@lsq](https://community.metamask.com/u/lsq)\ **Replies:** 10\ **Last updated:** [November 1, 2021, 2:19pm UTC](https://community.metamask.com/t/how-to-add-back-missing-accounts-after-restoring-using-seed-phrase/67 "2021-11-01T14:19:51Z")
You had multiple account addresses on Metamask, but only saw one account address after restoring from seed? That’s because When you recover the wallet from the seed phrase, only the default account (Account 1) will be re… --- ## [Phishing email from "noreply@metamask.io"](https://community.metamask.com/t/phishing-email-from-noreply-metamask-io/11789)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 0\ **Last updated:** [October 25, 2021, 2:36pm UTC](https://community.metamask.com/t/phishing-email-from-noreply-metamask-io/11789 "2021-10-25T14:36:19Z")
A phishing campaign asking users to verify their wallet is circulating. The email is from “noreply@metamask.io.” This is not a legitimate email. We do not collect users’ email addresses. Do not open or click anything i… --- ## [What does "no quotes available" mean?](https://community.metamask.com/t/what-does-no-quotes-available-mean/36)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 6\ **Last updated:** [August 28, 2021, 5:13pm UTC](https://community.metamask.com/t/what-does-no-quotes-available-mean/36 "2021-08-28T17:13:33Z")
If you receive this message when attempting a swap, it is because there is not enough liquidity to execute the trade. “Liquidity” meaning that there is not a market for people trying to trade the token pair you select… --- ## [24 Words Seed Phrase from Brave Browser](https://community.metamask.com/t/24-words-seed-phrase-from-brave-browser/66)
**Author:** [@lsq](https://community.metamask.com/u/lsq)\ **Replies:** 2\ **Last updated:** [July 30, 2021, 1:10pm UTC](https://community.metamask.com/t/24-words-seed-phrase-from-brave-browser/66 "2021-07-30T13:10:08Z")
If you have a Brave Wallet 24-word seed phrase, you can only use it in Brave’s wallet. Unfortunately, Brave’s 24 words seed phrases are non-standard (not BIP39 compliant), meaning Brave’s seeds are incompatible with Met… --- ## [Unable to connect my wallet](https://community.metamask.com/t/unable-to-connect-my-wallet/44)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 6\ **Last updated:** [May 27, 2021, 8:31pm UTC](https://community.metamask.com/t/unable-to-connect-my-wallet/44 "2021-05-27T20:31:26Z")
First, confirm that you are on the appropriate network on your MetaMask wallet needed to interact with the web3 site. Second, clear your web browser cache and try connecting again. If you are still unable to connect, p… --- ## [How do I send or receive a NFT?](https://community.metamask.com/t/how-do-i-send-or-receive-a-nft/484)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 0\ **Last updated:** [March 24, 2021, 6:54pm UTC](https://community.metamask.com/t/how-do-i-send-or-receive-a-nft/484 "2021-03-24T18:54:05Z")
Continuing the discussion from I am trying to buy ether via wyre: @stingray asked, “Hello someone bought a NFT for me using their wallet. How do we transfer it to my wallet and what info can I give them to ensure it is … --- ## [New to Metamask Swap? Check Out This Video](https://community.metamask.com/t/new-to-metamask-swap-check-out-this-video/62)
**Author:** [@lsq](https://community.metamask.com/u/lsq)\ **Replies:** 0\ **Last updated:** [March 6, 2021, 2:37am UTC](https://community.metamask.com/t/new-to-metamask-swap-check-out-this-video/62 "2021-03-06T02:37:16Z")
New to swapping tokens? This quick explainer video gets you up to speed in 60 seconds, so you can jump into MetaMask and swap with confidence. Have any questions? Ask here! --- ## [To Be Your Own Bank With MetaMask, You Need To Master These Password Best Practices](https://community.metamask.com/t/to-be-your-own-bank-with-metamask-you-need-to-master-these-password-best-practices/34)
**Author:** [@bharmon](https://community.metamask.com/u/bharmon)\ **Replies:** 0\ **Last updated:** [March 2, 2021, 3:14pm UTC](https://community.metamask.com/t/to-be-your-own-bank-with-metamask-you-need-to-master-these-password-best-practices/34 "2021-03-02T15:14:30Z")
Check out this ConsenSys blog post about some security best practices to protect your MetaMask wallet. [Previous page](https://community.metamask.com/c/support/5.md?page=27)