# General **URL:** https://community.metamask.com/c/support/general/7.md?page=1 [Latest](https://community.metamask.com/latest.md) · [Categories](https://community.metamask.com/categories.md) · [Tags](https://community.metamask.com/tags.md) **Page:** 2 --- ## [From this device label](https://community.metamask.com/t/from-this-device-label/30368)
**Author:** [@Pouyamardan](https://community.metamask.com/u/Pouyamardan)\ **Replies:** 1\ **Last updated:** [April 27, 2025, 6:27am UTC](https://community.metamask.com/t/from-this-device-label/30368 "2025-04-27T06:27:31Z")
THIS TOPIC ABOUT FROM THIS DEVICE LABEL THAT HELPS PEOPLE ALOT BUT THERE IS NO OFFICIAL INFORMATION ABOUT IT EVEN THE AGENTS CANT RESPOND ABOUT IT IMMEDIATELY. My QUESTIONS from meta mask support team ARE: what is th… --- ## [Unable to View Hidden Accounts?](https://community.metamask.com/t/unable-to-view-hidden-accounts/30333)
**Author:** [@zkryme](https://community.metamask.com/u/zkryme)\ **Replies:** 1\ **Last updated:** [April 11, 2025, 6:57am UTC](https://community.metamask.com/t/unable-to-view-hidden-accounts/30333 "2025-04-11T06:57:57Z")
Description: I’m unable to view hidden accounts if they exceed x number of accounts. For example with 15+ hidden accounts it doesn’t let you scroll within the box. Seems like a bug but maybe my MM is broken? Purpose: E… --- ## [Opening Gmail gets stuck in loading screen (Firefox Metamask add-on)](https://community.metamask.com/t/opening-gmail-gets-stuck-in-loading-screen-firefox-metamask-add-on/30288)
**Author:** [@macrosaga](https://community.metamask.com/u/macrosaga)\ **Replies:** 4\ **Last updated:** [March 22, 2025, 10:03pm UTC](https://community.metamask.com/t/opening-gmail-gets-stuck-in-loading-screen-firefox-metamask-add-on/30288 "2025-03-22T22:03:28Z")
When I try to open Gmail on Firefox with MetaMask add-on enabled it gets stuck on the loading screen: But when I disable MetaMask add-on and refresh Firefox page, Gmail is loading. I have tried it on several differe… --- ## [Unstaked ETH not received](https://community.metamask.com/t/unstaked-eth-not-received/30269)
**Author:** [@Kiki](https://community.metamask.com/u/Kiki)\ **Replies:** 1\ **Last updated:** [March 15, 2025, 6:26pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269 "2025-03-15T18:26:32Z")
Hi, i had submitted an unstake request for ETH a couple of weeks back. After submitting it the unstaked value is shown as zero, the gas fees is deducted and i am not able to now see the staked ETH nor have i received the… --- ## [Solaxy - integration of pre-purchased tokens](https://community.metamask.com/t/solaxy-integration-of-pre-purchased-tokens/30265)
**Author:** [@Etienne\_et\_Heloise](https://community.metamask.com/u/Etienne_et_Heloise)\ **Replies:** 2\ **Last updated:** [March 12, 2025, 6:50am UTC](https://community.metamask.com/t/solaxy-integration-of-pre-purchased-tokens/30265 "2025-03-12T06:50:43Z")
Description: Solaxy - la connection entre Solaxy et MetaMask non faite Purpose: Hello! I bought Solaxy in pre-sale, but I can’t see my pre-purchased tokens in MetaMask. Can you help me? Thanks in advance, Sincerel… --- ## [Customize Transaction Nonce Missing from Metamask](https://community.metamask.com/t/customize-transaction-nonce-missing-from-metamask/30254)
**Author:** [@Bazza](https://community.metamask.com/u/Bazza)\ **Replies:** 2\ **Last updated:** [March 4, 2025, 1:24pm UTC](https://community.metamask.com/t/customize-transaction-nonce-missing-from-metamask/30254 "2025-03-04T13:24:53Z")
Hi, I installed the latest version of the MM extension on Chrome for MAC but have found that the Customize Transaction Nonce option in Advanced settings is missing. Is this a bug? --- ## [Defi tab in new metamask upgrade](https://community.metamask.com/t/defi-tab-in-new-metamask-upgrade/30243)
**Author:** [@viking5059](https://community.metamask.com/u/viking5059)\ **Replies:** 1\ **Last updated:** [March 2, 2025, 1:29pm UTC](https://community.metamask.com/t/defi-tab-in-new-metamask-upgrade/30243 "2025-03-02T13:29:16Z")
Add defi tab in the new MetaMask upgrade. Very important. Rabby wallet already have it. --- ## [Problem with the new version of Firefox 135.0.1](https://community.metamask.com/t/problem-with-the-new-version-of-firefox-135-0-1/30209)
**Author:** [@dtsphin](https://community.metamask.com/u/dtsphin)\ **Replies:** 1\ **Last updated:** [February 24, 2025, 11:17am UTC](https://community.metamask.com/t/problem-with-the-new-version-of-firefox-135-0-1/30209 "2025-02-24T11:17:40Z")
Since I updated Firefox to version 135.0.1, I have encountered problem with MetaMask. on many sites, the MetaMask extension for performing transactions and signing in, signing … does not open and various errors related … --- ## [Metamask can not be started in Chrome (PC)](https://community.metamask.com/t/metamask-can-not-be-started-in-chrome-pc/30180)
**Author:** [@morpheusmetalhead](https://community.metamask.com/u/morpheusmetalhead)\ **Replies:** 1\ **Last updated:** [February 12, 2025, 10:45pm UTC](https://community.metamask.com/t/metamask-can-not-be-started-in-chrome-pc/30180 "2025-02-12T22:45:10Z")
Everytime i get this message from yesterday: MetaMask had trouble starting. This error could be intermittent, so try restarting the extension. Restart MetaMask I cleared browser and updated MetaMask in develeper mode b… --- ## [Is Metamask sending private txn (skipping mempool) on Ethereum chain?](https://community.metamask.com/t/is-metamask-sending-private-txn-skipping-mempool-on-ethereum-chain/30132)
**Author:** [@cerafe3613](https://community.metamask.com/u/cerafe3613)\ **Replies:** 1\ **Last updated:** [February 3, 2025, 8:49am UTC](https://community.metamask.com/t/is-metamask-sending-private-txn-skipping-mempool-on-ethereum-chain/30132 "2025-02-03T08:49:53Z")
I recently used MetaMask on ethereum mainnet to simply transfer eth. I see to my surprise that the transaction gets submitted as a private txn skipping mempool (similar to going via flashbot). How is it possible- is it t… --- ## [How can I see my history of my transactions in my wallet](https://community.metamask.com/t/how-can-i-see-my-history-of-my-transactions-in-my-wallet/30081)
**Author:** [@Nick58](https://community.metamask.com/u/Nick58)\ **Replies:** 6\ **Last updated:** [January 17, 2025, 3:29pm UTC](https://community.metamask.com/t/how-can-i-see-my-history-of-my-transactions-in-my-wallet/30081 "2025-01-17T15:29:23Z")
I’m new here. I’ve send some money from my bank account to my MetaMask account one month ago. I don’t see this transaction in my MetaMask wallet. How can I see that transaction in my MetaMask wallet? Overall how can I s… --- ## [Адрес моего аккаунта:](https://community.metamask.com/t/topic/30080)
**Author:** [@IgorDushman](https://community.metamask.com/u/IgorDushman)\ **Replies:** 1\ **Last updated:** [January 17, 2025, 7:18am UTC](https://community.metamask.com/t/topic/30080 "2025-01-17T07:18:55Z")
(removed for just posting a public address) --- ## [“Metamask cannot load balance”](https://community.metamask.com/t/metamask-cannot-load-balance/29939)
**Author:** [@user1895](https://community.metamask.com/u/user1895)\ **Replies:** 8\ **Last updated:** [January 14, 2025, 7:58am UTC](https://community.metamask.com/t/metamask-cannot-load-balance/29939 "2025-01-14T07:58:49Z")
Description: “MetaMask cannot load balance” Purpose: “MetaMask cannot load balance” Extension/Mobile/Both: “MetaMask cannot load balance” Images/Attachments: “MetaMask cannot load balance” --- ## [Error writing message in Hexdata](https://community.metamask.com/t/error-writing-message-in-hexdata/30045)
**Author:** [@user30](https://community.metamask.com/u/user30)\ **Replies:** 7\ **Last updated:** [January 14, 2025, 4:14am UTC](https://community.metamask.com/t/error-writing-message-in-hexdata/30045 "2025-01-14T04:14:21Z")
Description: Currently, if I can’t write messages to hexdata Purpose: I want to fix this Extension/Mobile/Both: Mobile Images/Attachments: --- ## [Unexpected native token symbol](https://community.metamask.com/t/unexpected-native-token-symbol/30070)
**Author:** [@rohit\_zest](https://community.metamask.com/u/rohit_zest)\ **Replies:** 4\ **Last updated:** [January 14, 2025, 3:06am UTC](https://community.metamask.com/t/unexpected-native-token-symbol/30070 "2025-01-14T03:06:44Z")
I added BNB and Polygon networks in my wallet from the MetaMask scroll down list. It has red danger button and it says Unexpected Native Token Symbol. The native token symbol does not match the expected symbol of the nat… --- ## [How do I input debit card](https://community.metamask.com/t/how-do-i-input-debit-card/30068)
**Author:** [@slp500327](https://community.metamask.com/u/slp500327)\ **Replies:** 1\ **Last updated:** [January 13, 2025, 3:57pm UTC](https://community.metamask.com/t/how-do-i-input-debit-card/30068 "2025-01-13T15:57:11Z")
\*\*Article Title:\*\*debit/credit card input \*\*Article Link:\*\*put in new card Translation Language: Translation Submission: --- ## [I can’t connecte to my wallet](https://community.metamask.com/t/i-can-t-connecte-to-my-wallet/30035)
**Author:** [@Mimk](https://community.metamask.com/u/Mimk)\ **Replies:** 14\ **Last updated:** [January 9, 2025, 2:24am UTC](https://community.metamask.com/t/i-can-t-connecte-to-my-wallet/30035 "2025-01-09T02:24:59Z")
Hi, I can’t log into my MetaMask wallet. You told me to update it. Big mistake – I updated it and now I can’t log in. my recovery phrase (SRP), I can’t access my wallet. How can I regain access now? And why I can’t spe… --- ## [I my phone was stolen and I don't have access to my metamask wallet, I can't my passkey , can you help me sir](https://community.metamask.com/t/i-my-phone-was-stolen-and-i-dont-have-access-to-my-metamask-wallet-i-cant-my-passkey-can-you-help-me-sir/30005)
**Author:** [@Samyon6684735](https://community.metamask.com/u/Samyon6684735)\ **Replies:** 1\ **Last updated:** [January 1, 2025, 10:11pm UTC](https://community.metamask.com/t/i-my-phone-was-stolen-and-i-dont-have-access-to-my-metamask-wallet-i-cant-my-passkey-can-you-help-me-sir/30005 "2025-01-01T22:11:30Z")
Hi ow ca you help me --- ## [Secret recovery phrase not working on another device](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988)
**Author:** [@apavlo](https://community.metamask.com/u/apavlo)\ **Replies:** 1\ **Last updated:** [December 26, 2024, 5:33pm UTC](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988 "2024-12-26T17:33:10Z")
I couldn’t find a topic specifically related to security or logins, so I apologize if this is off-topic. I set up an account using the Chrome extension on my Windows 11 laptop. However, when I tried to log in on my iOS i… --- ## [Metamask balance fetching issue](https://community.metamask.com/t/metamask-balance-fetching-issue/29857)
**Author:** [@isha](https://community.metamask.com/u/isha)\ **Replies:** 8\ **Last updated:** [December 9, 2024, 9:08am UTC](https://community.metamask.com/t/metamask-balance-fetching-issue/29857 "2024-12-09T09:08:18Z")
I have balance in my metamaks account which I can see on the amoy ploygonscan but the balance is not fetched by MetaMask dues to which all my transactions are failing As well as I tried to do transactions but the t… --- ## [Erro de transação](https://community.metamask.com/t/erro-de-transacao/29848)
**Author:** [@Eotheusma](https://community.metamask.com/u/Eotheusma)\ **Replies:** 11\ **Last updated:** [December 8, 2024, 12:57am UTC](https://community.metamask.com/t/erro-de-transacao/29848 "2024-12-08T00:57:12Z")
Essa mensagem me aparece quando vou tentar fazer um saque, o que pode ser? --- ## [Issue with "Continue" Button on Shibarium/Puppynet Network Stuck Intermittently](https://community.metamask.com/t/issue-with-continue-button-on-shibarium-puppynet-network-stuck-intermittently/29867)
**Author:** [@vinayakshib](https://community.metamask.com/u/vinayakshib)\ **Replies:** 1\ **Last updated:** [December 9, 2024, 7:37am UTC](https://community.metamask.com/t/issue-with-continue-button-on-shibarium-puppynet-network-stuck-intermittently/29867 "2024-12-09T07:37:06Z")
We are experiencing an issue with the “Continue” button when trying to perform transactions on the Shibarium/Puppynet network. Approximately one out of every three times I attempt to make a transaction, the “Continue” bu… --- ## [Metamask Not Connecting To Flare Network](https://community.metamask.com/t/metamask-not-connecting-to-flare-network/29843)
**Author:** [@YogieBear](https://community.metamask.com/u/YogieBear)\ **Replies:** 3\ **Last updated:** [December 3, 2024, 2:01pm UTC](https://community.metamask.com/t/metamask-not-connecting-to-flare-network/29843 "2024-12-03T14:01:52Z")
Hi,MetaMask is not connecting to Flare or Songbird Networks and my wallet is empty. Please advise. Thanks. --- ## [Log OFF / OUT aaaaaaa](https://community.metamask.com/t/log-off-out-aaaaaaa/29797)
**Author:** [@tomtheriault](https://community.metamask.com/u/tomtheriault)\ **Replies:** 1\ **Last updated:** [November 27, 2024, 7:45am UTC](https://community.metamask.com/t/log-off-out-aaaaaaa/29797 "2024-11-27T07:45:33Z")
All I want to do is log off/out !!! That’s it !!! I clicked on like 50,000 buttons, lick to make a person vomit yet the logout button remains a mystery ??? Where the %^\*# is the button …… ??? How putting the log out … --- ## [Copié la direccion erronea de metamask](https://community.metamask.com/t/copie-la-direccion-erronea-de-metamask/29766)
**Author:** [@MarkZx04](https://community.metamask.com/u/MarkZx04)\ **Replies:** 4\ **Last updated:** [November 24, 2024, 10:01pm UTC](https://community.metamask.com/t/copie-la-direccion-erronea-de-metamask/29766 "2024-11-24T22:01:50Z")
En lugar de copiar la dirección de arriba utilicé la de abajo, perdí los tokens? envié BNB desde binance --- ## [Metramask extension keep loading oo](https://community.metamask.com/t/metramask-extension-keep-loading-oo/29779)
**Author:** [@Gorugbo11](https://community.metamask.com/u/Gorugbo11)\ **Replies:** 1\ **Last updated:** [November 22, 2024, 3:13pm UTC](https://community.metamask.com/t/metramask-extension-keep-loading-oo/29779 "2024-11-22T15:13:20Z")
My MetaMask chrome extension is not working it keeps loading same with my Mises brower meta mask extension. I have tried all possible fix, I have clear cache I have uninstall the MetaMask extension and install it again,… --- ## [Metamask crash on opening iOS](https://community.metamask.com/t/metamask-crash-on-opening-ios/29697)
**Author:** [@Wyll](https://community.metamask.com/u/Wyll)\ **Replies:** 2\ **Last updated:** [November 5, 2024, 10:57pm UTC](https://community.metamask.com/t/metamask-crash-on-opening-ios/29697 "2024-11-05T22:57:09Z")
Hello, MetaMask crash on opening, it started to happen out of nowhere and it doesn’t open anymore. It crash a minute after opening, on the loading screen(See screenshot) I updated to the latest version of iOS and late… --- ## [Why does my wallet rotate continuously when entering my login password without entering the wallet?](https://community.metamask.com/t/why-does-my-wallet-rotate-continuously-when-entering-my-login-password-without-entering-the-wallet/29712)
**Author:** [@unglhuc](https://community.metamask.com/u/unglhuc)\ **Replies:** 3\ **Last updated:** [November 5, 2024, 2:28pm UTC](https://community.metamask.com/t/why-does-my-wallet-rotate-continuously-when-entering-my-login-password-without-entering-the-wallet/29712 "2024-11-05T14:28:19Z")
Description: Why does my wallet rotate continuously when entering my login password without entering the wallet? Purpose: I want to go to my wallet Extension/Mobile/Both: Extension Images/Attachments: --- ## [Matemask the problem of usage](https://community.metamask.com/t/matemask-the-problem-of-usage/29694)
**Author:** [@user1727](https://community.metamask.com/u/user1727)\ **Replies:** 2\ **Last updated:** [October 30, 2024, 11:35am UTC](https://community.metamask.com/t/matemask-the-problem-of-usage/29694 "2024-10-30T11:35:15Z")
为什么点击METAMASK不会弹窗而是直接弹出新的一个页面 --- ## [Critical Gas Price Issue on Shibarium and Puppynet Networks](https://community.metamask.com/t/critical-gas-price-issue-on-shibarium-and-puppynet-networks/29672)
**Author:** [@vinayakshib](https://community.metamask.com/u/vinayakshib)\ **Replies:** 1\ **Last updated:** [October 23, 2024, 2:38pm UTC](https://community.metamask.com/t/critical-gas-price-issue-on-shibarium-and-puppynet-networks/29672 "2024-10-23T14:38:01Z")
Dear MetaMask Team, We are reaching out from the Shiba Inu team to request immediate attention and escalation of an ongoing critical issue that is severely impacting our users’ experience. Issue Summary: For over a yea… [Previous page](https://community.metamask.com/c/support/general/7.md) [Next page](https://community.metamask.com/c/support/general/7.md?page=2)