# Account Details loading forever

**URL:** <https://community.metamask.com/t/account-details-loading-forever/30472>\
**Category:** Support\
**Created:** [June 24, 2025, 1:22am UTC](https://community.metamask.com/t/account-details-loading-forever/30472 "2025-06-24T01:22:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nickjunes](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nickjunes/32/32184_2.png) [@nickjunes](https://community.metamask.com/u/nickjunes)\
**Post date:** [June 24, 2025, 1:22am UTC](https://community.metamask.com/t/account-details-loading-forever/30472/1 "2025-06-24T01:22:50Z")

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I’ve tried all the suggestions the chatbot has given me.

Ever since the upgrade happened that supposedly added smart accounts I have not been able to access the “Account Details” menu item for an individual address. I never upgraded an account to a smart wallet. I usually go to this section to get my private key when I need it. Now all I see is the nickname of the wallet and a spinner loading forever. This happens across all networks. Screen shot attached.

 ![screen](https://europe1.discourse-cdn.com/metamask/original/3X/e/2/e21b9cf4fc3de62711beae2fcf028b4437a68040.png)

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**Author:** ![nickjunes](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nickjunes/32/32184_2.png) [@nickjunes](https://community.metamask.com/u/nickjunes)\
**Post date:** [June 24, 2025, 1:44am UTC](https://community.metamask.com/t/account-details-loading-forever/30472/2 "2025-06-24T01:44:09Z")

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FYI I solved it with support. The issue was the binance smart chain was having an RPC error that you see when you go edit the RPC. When I removed Binance C Chain it worked.

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**Author:** ![\_Star](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/_star/32/36316_2.png) [@\_Star](https://community.metamask.com/u/_Star)\
**Post date:** [June 24, 2025, 3:43am UTC](https://community.metamask.com/t/account-details-loading-forever/30472/3 "2025-06-24T03:43:00Z")

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Hi @nickjunes thank you so much for sharing 🙏 MetaMask support team is super helpful, please ensure you always use the official support site and remember that we will never DM you first ⚠ [https://support.metamask.io/](https://support.metamask.io/)

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [July 24, 2025, 1:23am UTC](https://community.metamask.com/t/account-details-loading-forever/30472/4 "2025-07-24T01:23:10Z")

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Closed on July 24, 2025, 1:23am UTC

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