# Account unowned after recovering seed phrase

**URL:** <https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176>\
**Category:** Backup / Restore / Import\
**Created:** [July 8, 2024, 6:20pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176 "2024-07-08T18:20:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Maureen](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@Maureen](https://community.metamask.com/u/Maureen)\
**Post date:** [July 8, 2024, 6:20pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/1 "2024-07-08T18:20:56Z")

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I wanted to change my password so I did by adding the seed phrase but after logging in my main account (with the assets) were gone.  
it’s not a imported account and I’ve tried to add several accounts manually.  
In the portfolio it shows the account and says it’s ‘unowned’

Can someone help me please?

 ![Schermafbeelding 2024-07-08 om 19.46.53](https://europe1.discourse-cdn.com/metamask/original/3X/2/b/2b10088a8f8b852182f183a38d90676915d7884e.png)

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\
**Post date:** [July 8, 2024, 6:31pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/2 "2024-07-08T18:31:02Z")

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Hi @Maureen and now it shows you **Account 1** incorrectly? Did you get a new eth address?

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**Author:** ![Maureen](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@Maureen](https://community.metamask.com/u/Maureen)\
**Post date:** [July 10, 2024, 6:27pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/3 "2024-07-10T18:27:17Z")

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Hi @Luigi,  
Thanks for your response. That’s correct. Account 1 now has a different address. I’ve added multiple accounts to see if the right one appears.

 ![Schermafbeelding 2024-07-10 om 20.24.21](https://europe1.discourse-cdn.com/metamask/original/3X/8/9/89b9be4d1f39d7f7c64150f403b56a73961c8e62.png)

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**Author:** ![MomOfTwins](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/momoftwins/32/10624_2.png) [@MomOfTwins](https://community.metamask.com/u/MomOfTwins)\
**Post date:** [July 10, 2024, 9:32pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/4 "2024-07-10T21:32:43Z")

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Hi, @Maureen . I suppose you created your account (the current seed phrase) in 2021 or earlier, or perhaps early in 2022, right? Oh, maybe some other account (seed phrase) was created within this timeframe? I had a similar issue a while ago. There are two possibilities: “jump in” and “jump out”. It seems to be a synchronization issue. It could concern either a Google account or an iPhone account. That’s what I have experienced myself.

Do you think you could save your hard disk to an external drive now?

I will provide you with steps to try to recover your account. I’m not sure it will work, but it’s worth a try.

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\
**Post date:** [July 11, 2024, 8:21am UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/5 "2024-07-11T08:21:27Z")

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Hi @MomOfTwins I wrote you a message on Telegram 😄

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**Author:** ![Maureen](https://avatars.discourse-cdn.com/v4/letter/m/a4c791/32.png) [@Maureen](https://community.metamask.com/u/Maureen)\
**Post date:** [July 12, 2024, 6:26pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/6 "2024-07-12T18:26:38Z")

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hi @MomOfTwins Yes, that’s correct. I would love to hear what opions there are to recover it. It definitely worth trying.

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**Author:** ![MomOfTwins](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/momoftwins/32/10624_2.png) [@MomOfTwins](https://community.metamask.com/u/MomOfTwins)\
**Post date:** [July 12, 2024, 9:50pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/7 "2024-07-12T21:50:00Z")

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Hi @Maureen . You can follow the steps in this link :

```auto
https://github.com/MetaMask/metamask-extension/issues/3127#issuecomment-1072775852

```

Do not hesitate to watch the YouTube tutorials I have provided in this guide. And feel free to ask questions if you have any issues. But please, give me feedback about whether it works or not. I would really appreciate knowing if all the long hours I spent editing this guide would help somebody!

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [August 7, 2024, 6:21pm UTC](https://community.metamask.com/t/account-unowned-after-recovering-seed-phrase/29176/8 "2024-08-07T18:21:49Z")

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Closed on August 7, 2024, 6:21pm UTC

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