# After changing the password, there is a new account but the seed is the same

**URL:** <https://community.metamask.com/t/after-changing-the-password-there-is-a-new-account-but-the-seed-is-the-same/28021>\
**Category:** Backup / Restore / Import\
**Created:** [January 19, 2024, 5:23pm UTC](https://community.metamask.com/t/after-changing-the-password-there-is-a-new-account-but-the-seed-is-the-same/28021 "2024-01-19T17:23:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Michcio](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Michcio](https://community.metamask.com/u/Michcio)\
**Post date:** [January 19, 2024, 5:23pm UTC](https://community.metamask.com/t/after-changing-the-password-there-is-a-new-account-but-the-seed-is-the-same/28021/1 "2024-01-19T17:23:40Z")

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Hello, I have a strange situation, I changed my MetaMask password, after changing the password I have a different address and zero tokens, it’s like a new account, what happened, but the seed is the same, on etherscan 0 history but yesterday (when everything was ok) I sent funds from binance to MetaMask and I checked the address now the funds are still intact but after change password is new account what happen plz help

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [January 19, 2024, 8:42pm UTC](https://community.metamask.com/t/after-changing-the-password-there-is-a-new-account-but-the-seed-is-the-same/28021/2 "2024-01-19T20:42:27Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [February 18, 2024, 5:24pm UTC](https://community.metamask.com/t/after-changing-the-password-there-is-a-new-account-but-the-seed-is-the-same/28021/3 "2024-02-18T17:24:03Z")

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Closed on February 18, 2024, 5:24pm UTC

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