# After restore wallet I miss some accounts **URL:** \ **Category:** Backup / Restore / Import\ **Created:** [September 27, 2024, 6:22pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517 "2024-09-27T18:22:57Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ISO1407](https://avatars.discourse-cdn.com/v4/letter/i/51bf81/32.png) [@ISO1407](https://community.metamask.com/u/ISO1407)\ **Post date:** [September 27, 2024, 6:22pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/1 "2024-09-27T18:22:57Z")
good evening community, my name is Chris and I created a MetaMask wallet around 4 years ago, back then I got a 24 words private key. Yesterday I had to reset my laptop and for that the MetaMask restore was needed, almost everything worked fine with my private key and my account is working. But I now miss some coins the value is low but still missing also I miss two other accounts I created there. I was reading that I can add them with using my secret recovery phrase BUT it didnt work. I asked the support and they told me that I have to use a 12 word phrase but I do have a 24 word phrase, she couldnt handle with that. So my question is now, what am I doing wrong, because I couldnt resore my missing accounts yet. Thnak you for helping me in advance. Kind regards Chris ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [September 27, 2024, 7:29pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/2 "2024-09-27T19:29:34Z")
Hi Chris 🙂 MetaMask wallet classically generates 12 words But when you have 24 words 👇 you can choose the 24 word option during installation ![Metamask_logo-aca547fe6081482085662b03e2235f98](https://europe1.discourse-cdn.com/metamask/original/3X/d/7/d7502d497db082d1c6647a67285d72fed3c6e395.png) ---
**Author:** ![ISO1407](https://avatars.discourse-cdn.com/v4/letter/i/51bf81/32.png) [@ISO1407](https://community.metamask.com/u/ISO1407)\ **Post date:** [September 27, 2024, 9:15pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/3 "2024-09-27T21:15:10Z")
Hello Luigi, thank your for the reply… yes, I found that option and therefore I could restore my wallet, but I still have the problem that I missing some accounts in my wallet I had a few. And I tried to restore them either with that 24 word phrase but it didnt work yet. ![WhatsApp Image 2024-09-27 at 22.13.39](https://europe1.discourse-cdn.com/metamask/original/3X/e/2/e21082ab916b89f4f9ea3c2180b471ffb9255609.jpeg) ---
**Author:** ![\_Star](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/_star/32/36316_2.png) [@\_Star](https://community.metamask.com/u/_Star)\ **Post date:** [September 27, 2024, 11:56pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/4 "2024-09-27T23:56:03Z")
Hi @ISO1407 Chris 😃 when you access your wallet using your seed phrase (12 words) it’s common that you just get account 1 by default, or just get the accounts with funds, so in this case what you need to do is create new accounts, if they were not imported accounts they should appear in the same order they were previously created 🙂 If after creating the accounts you don’t get the missing account you can also try the steps [here](https://support.metamask.io/privacy-and-security/my-secret-recovery-phrase-private-key-restored-the-wrong-accounts/) to confirm if your missing accounts belong to the seed phrase (12 words) you are using. Please let us know if your issue gets solved through these steps 🧡 ---
**Author:** ![Khalilheyrani](https://avatars.discourse-cdn.com/v4/letter/k/b4bc9f/32.png) [@Khalilheyrani](https://community.metamask.com/u/Khalilheyrani)\ **Post date:** [September 30, 2024, 10:06am UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/5 "2024-09-30T10:06:54Z")
I have a 24world ghrase ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [September 30, 2024, 10:38am UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/6 "2024-09-30T10:38:25Z")
Hi @Khalilheyrani, are you encountering issues while trying to restore your wallet? If yes could you please elaborate more on the issue like the initial post creator did? Thanks ☕ ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [September 30, 2024, 12:26pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/7 "2024-09-30T12:26:31Z")
Also, please stop flagging posts, you are spamming admins with them for no good reason. Avoid doing that. ---
**Author:** ![ISO1407](https://avatars.discourse-cdn.com/v4/letter/i/51bf81/32.png) [@ISO1407](https://community.metamask.com/u/ISO1407)\ **Post date:** [October 2, 2024, 10:10am UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/8 "2024-10-02T10:10:46Z")
Hello and thank you for your extend reply! Im using a 24 word phrase not 12 words so I tried it again with that 24 words to get back the other accounts. But again I got the message phrase is invalid. ![WhatsApp Image 2024-10-02 at 11.28.35](https://europe1.discourse-cdn.com/metamask/original/3X/7/d/7dd30da306b4639f78edfd6997aeb60019174197.jpeg) ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [October 2, 2024, 10:33am UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/9 "2024-10-02T10:33:52Z")
Hi @ISO1407, From what I see you’re trying to import an account using a private key in the screenshot, to restore a wallet from a Secret Recovery Phrase please follow this guide step by step: [How to restore your MetaMask wallet from Secret Recovery Phrase | MetaMask Help Center 🦊♥️](https://support.metamask.io/managing-my-wallet/resetting-deleting-and-restoring/how-to-restore-your-metamask-wallet-from-secret-recovery-phrase/) ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [October 27, 2024, 6:23pm UTC](https://community.metamask.com/t/after-restore-wallet-i-miss-some-accounts/29517/10 "2024-10-27T18:23:08Z")
Closed on October 27, 2024, 6:23pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.