# B2B usdc to Base Aero

**URL:** <https://community.metamask.com/t/b2b-usdc-to-base-aero/28572>\
**Category:** Swaps and Bridges\
**Created:** [March 26, 2024, 10:27pm UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572 "2024-03-26T22:27:48Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![RussKh](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@RussKh](https://community.metamask.com/u/RussKh)\
**Post date:** [March 26, 2024, 10:27pm UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/1 "2024-03-26T22:27:48Z")

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Hello everyone! As the topic says, i am trying to send ~2 900 USDC from B2B chain to Base (Aero), but it’s been pending (bridging) for almost 3 hours by now. I’ve read some similar topics with solutions (some gurus did it by just reading the BscScan info, which is a riddle to me). Now i’m hoping that someone could at least explain it to me) What steps should i take to make it happen?)

 ![Снимок экрана 2024-03-27 в 00.05.11](https://europe1.discourse-cdn.com/metamask/original/3X/3/d/3d3b5fbfeed81615860feca89215a06220a1af3d.png)  
 ![Снимок экрана 2024-03-27 в 00.09.07](https://europe1.discourse-cdn.com/metamask/original/3X/f/c/fc10cbb3b88d2aa7e799b0bbb459ba548939109f.jpeg)  
 ![Снимок экрана 2024-03-27 в 00.09.14](https://europe1.discourse-cdn.com/metamask/original/3X/a/4/a48cb879f30d25082501ac5f02be6a528ea52303.jpeg)

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [March 27, 2024, 12:09am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/2 "2024-03-27T00:09:11Z")

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hi @RussKh . your bridge is not completed, the funds have not reached base.  
Refresh the page to see if there is a continue button, if not please contact the support team and they will help you.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)
- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Start a Conversation](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![RussKh](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@RussKh](https://community.metamask.com/u/RussKh)\
**Post date:** [March 27, 2024, 1:19am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/3 "2024-03-27T01:19:31Z")

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Thank You! It took me awhile to get to the Support Team, but eventually i got connected by the agent. If it’s gonna work (somehow, i don’t know) i’ll update the info on my issue so that it could be helpful for someone with the same problem.

Update! Problem solved by the Support Team. I still don’t know the reason why it happened, but if you’re facing the same issue, you should definitely ask for their help!

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://community.metamask.com/u/aditya)\
**Post date:** [March 27, 2024, 9:29am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/4 "2024-03-27T09:29:19Z")

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my issue is not solved more than 22 hours please help ican brize on bnb to arb please help

 ![Screenshot (8)](https://europe1.discourse-cdn.com/metamask/original/3X/c/5/c516173af31003f24fe2c4be0ddab39eac4b8323.png)  
0xD5a5900C75DDE1B2F09a28cBb57ddbAA6571A7B8

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [March 27, 2024, 9:39am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/5 "2024-03-27T09:39:44Z")

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hi @aditya . Please click the link on the page to contact the support team for help.

Click the large blue “start a conversation” bubble in the upper middle of page.  
This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://community.metamask.com/u/aditya)\
**Post date:** [March 27, 2024, 9:58am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/6 "2024-03-27T09:58:36Z")

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i can inform customer support more than 15 hours please tell me is any chhance to losse of my funds and how much time taken to complete this process contact support can only generat ticket please tell me how much time taken to complete this bridge and any chance to cancel this tranjection

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**Author:** ![aditya](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aditya](https://community.metamask.com/u/aditya)\
**Post date:** [March 27, 2024, 10:00am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/7 "2024-03-27T10:00:58Z")

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i can inform customer support more than 15 hours please tell me is any chhance to losse of my funds and how much time taken to complete this process contact support can only generat ticket please tell me how much time taken to complete this bridge and any chance to cancel this tranjection please reply

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [March 27, 2024, 10:09am UTC](https://community.metamask.com/t/b2b-usdc-to-base-aero/28572/8 "2024-03-27T10:09:00Z")

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1. Your funds will not be lost. there was some issue with the bridge and it wasn’t completed, the support team will help you.
2. I’m not sure of the specific time.
3. Your ezETH has left BNB chain, it may not be cancelled. The team will help you get it done.
