# Bitcoin transfer order on MetaMask to vi safebal **URL:** \ **Category:** Sending and Receiving Tokens\ **Created:** [December 9, 2024, 8:49am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894 "2024-12-09T08:49:46Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Phattai13](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@Phattai13](https://community.metamask.com/u/Phattai13)\ **Post date:** [December 9, 2024, 8:49am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/1 "2024-12-09T08:49:46Z")
Hello! I have made a bitcoin transfer order on MetaMask to vi safebal but did not receive it. Please help me get that money back. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [December 9, 2024, 8:55am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/2 "2024-12-09T08:55:10Z")
Hi @Phattai13 you mean this wallet [https://safepal.com/en/](https://safepal.com/en/) ? What network did you use to send bitcoin? We need more information πŸ˜ƒ ---
**Author:** ![Phattai13](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@Phattai13](https://community.metamask.com/u/Phattai13)\ **Post date:** [December 9, 2024, 9:11am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/3 "2024-12-09T09:11:28Z")
i use bitcoin network on MetaMask and transfer to bitcoin network on sapepal. but the execution order is stuck because metamaks no longer provide BITCOIN network ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [December 9, 2024, 9:34am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/4 "2024-12-09T09:34:47Z")
Hmm πŸ€” I have a dilemma about this. So you send a transaction from [https://safepal.com/](https://safepal.com/) to a MetaMask wallet? If that’s the case, try contacting safepal support: > **[Submit a request – SafePal Help Center](https://safepalsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001760732)** > > Find all the SafePal tutorials and FAQs you need here ---
**Author:** ![Phattai13](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@Phattai13](https://community.metamask.com/u/Phattai13)\ **Post date:** [December 9, 2024, 9:48am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/5 "2024-12-09T09:48:49Z")
I am using bitcoin network on MetaMask transfer to safepal but it is blocked. How can I get it back? ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [December 9, 2024, 10:04am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/6 "2024-12-09T10:04:24Z")
@Phattai13 What do you mean by blocked? Do you have any **transaction hash**? ---
**Author:** ![Phattai13](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@Phattai13](https://community.metamask.com/u/Phattai13)\ **Post date:** [December 9, 2024, 10:12am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/7 "2024-12-09T10:12:28Z")
Can you guide me how to notify suppor MetaMask to handle this problem? 0x4ee8264fc94acc3b7ba5c7ad7771af1789896621a45733df8f3a0ed51de2c4f8 ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [December 9, 2024, 10:42am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/8 "2024-12-09T10:42:50Z")
> [@Phattai13](#): > > 0x4ee8264fc94acc3b7ba5c7ad7771af1789896621a45733df8f3a0ed51de2c4f8 Hi, that transactions looks like it happened on the core testnet network. 0.07 tCORE was sent not bitcoin. Please submit a ticket to our support team about this at [https://support.metamask.io/](https://support.metamask.io/) and click Start a Conversation. A live chat box window will then automatically appear on your screen where you may contact the support team. MetaMask support WILL NEVER ask you to verify your Secret Recovery Phrase. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [December 9, 2024, 10:48am UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/9 "2024-12-09T10:48:35Z")
You beat me to it @Coffee7643 πŸ˜„ πŸ‘ I’m cooking lunch. @Phattai13 this coin has no value on the CORE testnet πŸ‘‡ it is free for everyone [https://scan.test.btcs.network/tx/0x4ee8264fc94acc3b7ba5c7ad7771af1789896621a45733df8f3a0ed51de2c4f8](https://scan.test.btcs.network/tx/0x4ee8264fc94acc3b7ba5c7ad7771af1789896621a45733df8f3a0ed51de2c4f8) ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [December 16, 2024, 8:02pm UTC](https://community.metamask.com/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894/10 "2024-12-16T20:02:20Z")
Closed on December 16, 2024, 8:02pm UTC