# Can receive but can not send

**URL:** <https://community.metamask.com/t/can-receive-but-can-not-send/28266>\
**Category:** Sending and Receiving Tokens\
**Created:** [February 25, 2024, 10:31am UTC](https://community.metamask.com/t/can-receive-but-can-not-send/28266 "2024-02-25T10:31:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gludag](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/gludag/32/34355_2.png) [@Gludag](https://community.metamask.com/u/Gludag)\
**Post date:** [February 25, 2024, 10:31am UTC](https://community.metamask.com/t/can-receive-but-can-not-send/28266/1 "2024-02-25T10:31:38Z")

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Hi All

I am trying to transfer to another account in MetaMask wallet but it doesn’t work with the description “dropped”.  
I am trying to sending token from account 1 to account 2

What I’ve done

1. in settings:  
change the RPC URL to another  
clear activity tab  
change the customized transaction nonce from off to on by filling in manually during the transaction
2. increase gas limit and increase gas fee
3. Try using another browser by installing a new plugin in the browser: Chrome, Edge
4. try doing it on MetaMask mobile

In fact

1. iotx token on iotex network
2. I have a gas fee, more than enough
3. after clear activity tab, nonce start at 2. if change from 0, 1 the transaction “failed”
4. with the same token and on the same network I can make a deposit to account 1, both from the exchange wallet and from account 2
5. I can’t withdraw from account 1. with the statement “dropped”
6. I can make deposits and withdrawals on account 2 without problems

So, what else can I do?  
TIA

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [February 25, 2024, 10:35am UTC](https://community.metamask.com/t/can-receive-but-can-not-send/28266/2 "2024-02-25T10:35:33Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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<div class="post-metadata">

**Author:** ![Gludag](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/gludag/32/34355_2.png) [@Gludag](https://community.metamask.com/u/Gludag)\
**Post date:** [February 25, 2024, 11:42am UTC](https://community.metamask.com/t/can-receive-but-can-not-send/28266/3 "2024-02-25T11:42:53Z")

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ok, i will try…  
thank you

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [March 26, 2024, 10:32am UTC](https://community.metamask.com/t/can-receive-but-can-not-send/28266/4 "2024-03-26T10:32:05Z")

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Closed on March 26, 2024, 10:32am UTC

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