# Can't open my metamask on android phone **URL:** \ **Category:** General\ **Created:** [May 7, 2024, 7:03pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899 "2024-05-07T19:03:51Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Revenfist](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@Revenfist](https://community.metamask.com/u/Revenfist)\ **Post date:** [May 7, 2024, 7:03pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/1 "2024-05-07T19:03:51Z")
I can’t open my wallet from today. It’s already 12 hours while my MetaMask doesn’t open. When I filled the password. I just can’t click on " unlock " . Button just doesn’t respond. And after 30 seconds MetaMask crashes . Also i tried to use clipboard to paste my password. And then i can click on button. But my MetaMask still doesn’t open , its loading and after 30 seconds app crashes. After that crash my phone becomes very slow for a couple of seconds. App version latest (7.21.0) ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [May 7, 2024, 8:51pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/2 "2024-05-07T20:51:12Z")
Please reach out to MetaMask Support. - Visit : [https://support.metamask.io/](https://support.metamask.io/) - Click the large blue “start a conversation” bubble in the upper middle of page, looks like this: [![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) - This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation. ---
**Author:** ![Revenfist](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@Revenfist](https://community.metamask.com/u/Revenfist)\ **Post date:** [May 7, 2024, 9:20pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/4 "2024-05-07T21:20:32Z")
Sorry, i must do that before. But that button doesn’t work. But it started. So I asked MetaMask support for help. Thanks ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [May 8, 2024, 2:09pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/5 "2024-05-08T14:09:17Z")
Just to clarify, were you able to contact support? ---
**Author:** ![Revenfist](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@Revenfist](https://community.metamask.com/u/Revenfist)\ **Post date:** [May 8, 2024, 4:00pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/6 "2024-05-08T16:00:12Z")
On that site ,that you send me in your first massage. Im already solved that problem I just reinstalled MetaMask and everything works fine now. But I think that MetaMask support must know that there a problem with app. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [June 6, 2024, 7:04pm UTC](https://community.metamask.com/t/cant-open-my-metamask-on-android-phone/28899/7 "2024-06-06T19:04:15Z")
Closed on June 6, 2024, 7:04pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.