# Enabling PLSX/Swapping PLSX not working?

**URL:** <https://community.metamask.com/t/enabling-plsx-swapping-plsx-not-working/28450>\
**Category:** Swaps and Bridges\
**Created:** [March 15, 2024, 5:44pm UTC](https://community.metamask.com/t/enabling-plsx-swapping-plsx-not-working/28450 "2024-03-15T17:44:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Tommytom4](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@Tommytom4](https://community.metamask.com/u/Tommytom4)\
**Post date:** [March 15, 2024, 5:44pm UTC](https://community.metamask.com/t/enabling-plsx-swapping-plsx-not-working/28450/1 "2024-03-15T17:44:09Z")

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![IMG_0576](https://europe1.discourse-cdn.com/metamask/original/3X/7/a/7a6571e3088d555ab3c314b472dc04b8d0004a20.jpeg)

I’ve been trying to “enable PLSX” for the last 24 hours so I could “swap” but the enabling part does not seem to go through! Can someone please help me

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [March 15, 2024, 5:47pm UTC](https://community.metamask.com/t/enabling-plsx-swapping-plsx-not-working/28450/2 "2024-03-15T17:47:18Z")

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I’ve answered you here: [Enabling PLSX, Swapping for HEX](https://community.metamask.io/t/enabling-plsx-swapping-for-hex/28447)

Did you follow the steps I provided? If yes and it didn¨t help, then then please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [April 14, 2024, 5:47pm UTC](https://community.metamask.com/t/enabling-plsx-swapping-plsx-not-working/28450/3 "2024-04-14T17:47:37Z")

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Closed on April 14, 2024, 5:47pm UTC

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