# Extension not working properly in ARC browser

**URL:** <https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350>\
**Category:** General\
**Created:** [March 7, 2024, 5:46am UTC](https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350 "2024-03-07T05:46:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Slayer0051](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/slayer0051/32/34556_2.png) [@Slayer0051](https://community.metamask.com/u/Slayer0051)\
**Post date:** [March 7, 2024, 5:46am UTC](https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350/1 "2024-03-07T05:46:45Z")

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![image](https://europe1.discourse-cdn.com/metamask/original/3X/3/d/3df3073a92f3bcc738a95df32fedecb87f3837b1.png)  
Cant connect to any dapps because their is no pop up to connect

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [March 7, 2024, 5:53am UTC](https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350/2 "2024-03-07T05:53:05Z")

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Hello friend.

Try the following steps and see of any of them help.

1. [https://support.metamask.io/hc/en-us/articles/11907107168923-I-can-t-connect-MetaMask-Extension-to-a-dapp](https://support.metamask.io/hc/en-us/articles/11907107168923-I-can-t-connect-MetaMask-Extension-to-a-dapp)

2. Restart PC

3. Update mm: [https://support.metamask.io/hc/en-us/articles/360060268452-How-to-update-the-version-of-MetaMask](https://support.metamask.io/hc/en-us/articles/360060268452-How-to-update-the-version-of-MetaMask)

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [March 7, 2024, 5:54am UTC](https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350/3 "2024-03-07T05:54:14Z")

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If none of the methods help then please reach out to mm support team:

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [April 6, 2024, 5:47am UTC](https://community.metamask.com/t/extension-not-working-properly-in-arc-browser/28350/4 "2024-04-06T05:47:20Z")

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Closed on April 6, 2024, 5:47am UTC

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