# Failed Tx when buying NFT

**URL:** <https://community.metamask.com/t/failed-tx-when-buying-nft/27742>\
**Category:** NFTs\
**Created:** [December 18, 2023, 1:57pm UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742 "2023-12-18T13:57:06Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Razzy1985](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@Razzy1985](https://community.metamask.com/u/Razzy1985)\
**Post date:** [December 18, 2023, 1:57pm UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742/1 "2023-12-18T13:57:06Z")

</div>

I’m trying to buy an NFT on Magic Eden using MATIC. I keep getting errors. Can anyone help please?

![image](https://europe1.discourse-cdn.com/metamask/original/3X/8/4/84a8127900699adf20cbe8d752a0828282e9a9ea.png)

![image](https://europe1.discourse-cdn.com/metamask/original/3X/2/4/24530d8e14839c85a1c9a649ae7df21ffad18536.png)

---

<div class="post-metadata">

**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mandip/32/24243_2.png) [@Mandip](https://community.metamask.com/u/Mandip)\
**Post date:** [December 18, 2023, 6:40pm UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742/2 "2023-12-18T18:40:10Z")

</div>

Hi @Razzy1985

Do you have sufficient Matic for buying NFT plus fees? Usually this kind of error happens due in insufficient native fee tokens. If this is not the issue then try following,

1. Clear browser cache and cookies
2. Update MetaMask and your browser
3. Delete the network from wallet and add back rpc
4. If above doesn’t work, try reinstalling MetaMask in another browser
5. Check if there is pending transaction in wallet / block explorer. If there is any need to clear it first

If still unable to solve, kindly contact MetaMask support at [https://support.metamask.io/hc/en-us](https://support.metamask.io/hc/en-us) and click the blue **Start a Conversation button.** A bot will try to help you initially, but you will get connected to support. Our agents will never DM you support. Never provide your secret recovery phrase (SRP) or private key to anyone/links including our support agent

---

<div class="post-metadata">

**Author:** ![Razzy1985](https://avatars.discourse-cdn.com/v4/letter/r/ce73a5/32.png) [@Razzy1985](https://community.metamask.com/u/Razzy1985)\
**Post date:** [December 19, 2023, 6:27am UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742/3 "2023-12-19T06:27:00Z")

</div>

Hi Mandip.

Thank you the below instructions worked.

Thanks very much.

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 17, 2024, 1:57pm UTC](https://community.metamask.com/t/failed-tx-when-buying-nft/27742/4 "2024-01-17T13:57:59Z")

</div>

Closed on January 17, 2024, 1:57pm UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.