# Failure to deposit digital currency

**URL:** <https://community.metamask.com/t/failure-to-deposit-digital-currency/27674>\
**Category:** Sending and Receiving Tokens\
**Created:** [December 10, 2023, 6:45pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674 "2023-12-10T18:45:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![arv3760](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@arv3760](https://community.metamask.com/u/arv3760)\
**Post date:** [December 10, 2023, 6:45pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/1 "2023-12-10T18:45:34Z")

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Hello  
I transferred my ethereum token but it has not been deposited to my MetaMask wallet, what should I do?

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 10, 2023, 7:07pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/2 "2023-12-10T19:07:02Z")

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Hi friend! If you are comfortable with sharing your address, then we can take a look.  
If not, then do the following:

1. Find the block explorer to the chain you used to transfer the ETH token. Enter your address and see if the transaction went through and funds have been sent to your address.
2. If funds have been sent to your address on block explorer but the token doesn’t show on MetaMask then take a look here on how to add the token to your wallet so it shows up: [https://support.metamask.io/hc/en-us/articles/360015489031-How-to-display-tokens-in-MetaMask](https://support.metamask.io/hc/en-us/articles/360015489031-How-to-display-tokens-in-MetaMask)

Please try to provide as much information as possible in the future for us to be able to assist you.

NOTE: NEVER SHARE YOUR PRIVATE KEY OR SEED PHRASE.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 10, 2023, 7:09pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/3 "2023-12-10T19:09:04Z")

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> [@Where are my tokens?](https://community.metamask.io/t/where-are-my-tokens/41):
>
> If you’ve sent tokens OUT OF your MetaMask wallet to another address, the tokens have been withdrawn from your MetaMask wallet, but haven’t yet arrived in the receiving wallet, try the following: Search the transaction id (txid) on [Etherscan](https://etherscan.io/) (or a block explorer for the network on which the tx was sent) and check the status. If the tx is still “pending,” you can [speed up the tx](https://metamask.zendesk.com/hc/en-us/articles/360015489251-How-to-Speed-Up-or-Cancel-a-Pending-Transaction) to make it complete more quickly. You can also attempt to [cancel the tx](https://metamask.zendesk.com/hc/en-us/articles/360015489251-How-to-Speed-Up-or-Cancel-a-Pending-Transaction). If the tx status is “successful,” contact…

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**Author:** ![arv3760](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@arv3760](https://community.metamask.com/u/arv3760)\
**Post date:** [December 13, 2023, 4:13pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/4 "2023-12-13T16:13:05Z")

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0x2C9d4e2Cf6181A6E2bC4ABa7B98eF53792B029ab

Hello  
I have sent you the desired address, thank you

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 13, 2023, 4:16pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/5 "2023-12-13T16:16:01Z")

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> [@arv3760](#):
>
> 0x2C9d4e2Cf6181A6E2bC4ABa7B98eF53792B029ab

Thank you.

Which network did you use and which token was sent to you on that specific network?

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**Author:** ![arv3760](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@arv3760](https://community.metamask.com/u/arv3760)\
**Post date:** [December 13, 2023, 4:18pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/6 "2023-12-13T16:18:00Z")

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> [@2Cu4](#):
>
> ETH token

ETH token

We sent the ETH token itself

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mandip/32/24243_2.png) [@Mandip](https://community.metamask.com/u/Mandip)\
**Post date:** [December 14, 2023, 7:01am UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/8 "2023-12-14T07:01:22Z")

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Hello @arv3760

I just checked your wallet address on debank, there is not recent transaction. The last transaction from this wallet was on 2022/06/26.  
Can you also mention from where ( CEX, source chain) did to transfer to to which destination chain ?  
Also, I cannot see any pending transaction on block explorer. If its pending on wallet itself, try to clear your account activity [https://support.metamask.io/hc/en-us/articles/360015488891-How-to-clear-your-account-activity-reset-account](https://support.metamask.io/hc/en-us/articles/360015488891-How-to-clear-your-account-activity-reset-account)

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 9, 2024, 6:46pm UTC](https://community.metamask.com/t/failure-to-deposit-digital-currency/27674/10 "2024-01-09T18:46:25Z")

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Closed on January 9, 2024, 6:46pm UTC

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