# Help please! token no recibed **URL:** \ **Category:** Sending and Receiving Tokens\ **Created:** [May 26, 2023, 8:40pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724 "2023-05-26T20:40:32Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Zumito](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/zumito/32/28805_2.png) [@Zumito](https://community.metamask.com/u/Zumito)\ **Post date:** [May 26, 2023, 8:40pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/1 "2023-05-26T20:40:32Z")
Hello friends, I have a good problem. 4 hours ago I transferred from GATEIO CORE for the amount of €366. I have already verified that the destination address is correct, the shipping platform is the same since it is CORE’s own. I have reviewed the transaction in CORESCAN and I have even contacted them and they confirm that the transfer was carried out successfully and that I am directed to the recipient MetaMask. I do not know what else to do… I made another smaller one because I needed some CORE to transfer Mine 4TOKEN and it didn’t reach me either… I don’t know what else to do Txid 0x3d06c5ba3ee20562e9bc5a92418713e6d6c65df926d0b00269e8c936d547ea2f ![IMG_5002](https://europe1.discourse-cdn.com/metamask/original/3X/4/7/479ce4d934804441e7f6707d12b61fd8659f8278.png) ) ---
**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.com/u/snwlprd.eth)\ **Post date:** [May 26, 2023, 9:51pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/2 "2023-05-26T21:51:09Z")
Hello @Zumito Welcome to MetaMask community ! In the block explorer, you can see that after the successful receipt of the tokens, they are withdrawn to a different address: ![4444](https://europe1.discourse-cdn.com/metamask/original/3X/c/5/c50adb362e78e3f5cf9244a496c573bdd255dd47.png) Are you involved in this transaction? If not, most likely you have picked up a sweeper bot. > **[Fighting back against sweeper bots](https://support.metamask.io/hc/en-us/articles/5716855323675-Fighting-back-against-sweeper-bots)** > > Have assets suddenly moved out of your account, without your permission or knowledge? Have you noticed that every time you transfer something into your account, it gets automatically forwarded some... > [@Sweeper attack or new sweeper attack!](https://community.metamask.io/t/sweeper-attack-or-new-sweeper-attack/20638/4): > > Hello @BLACK_DRAGON . The sweeper bot can be programmed to target only specific assets. You could have gotten it through accessing sketchy websites, links or by downloading something containing malware. As soon as it’s in, it can harm you everytime you deposit tokens in your wallet. I closed and hid the other topic which you made asking for help with your compromised wallet to keep you safe, for your information, as that is normal procedure here in such cases. Do not interact with your wallet … ---
**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\ **Post date:** [May 26, 2023, 10:02pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/3 "2023-05-26T22:02:41Z")
Hello @Zumito, As mentioned by @snwlprd.eth, your tokens were transferred out. However, it happened after you sent that small amount (i.e., it was not after you sent 339 CORE). Seems like you contacted some people in this regard. > [@Zumito](#): > > I have even contacted them and they confirm that the transfer was carried out successfully Have you shared your Secret Recovery Phrase or Private keys with any one or have you entered them on a site after not receiving your funds? Anyway, seems like your wallet has been compromised. Please refer to the following post: > [@Do you think your wallet has been hacked? - READ HERE](https://community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059): > > If there have been any transactions in your wallet that you did NOT confirm, it may be that your wallet has been compromised. If you believe this is the case, please submit a ticket to our support team at [https://support.metamask.io/](https://support.metamask.io/) and click Start a Conversation A live chat box window will then automatically appear on your screen where you may contact the support team. It is best practice not to discuss a compromised wallet on the community forum. For your privacy … ---
**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\ **Post date:** [May 26, 2023, 10:10pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/4 "2023-05-26T22:10:59Z")
I need to emphasize that you had received your 339 CORE in your account, and to view your CORE, **you just needed to add the Core network to your MetaMask wallet.** However, seems like what you have done after not seeing your funds in your wallet, has compromised your account. ---
**Author:** ![Zumito](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/zumito/32/28805_2.png) [@Zumito](https://community.metamask.com/u/Zumito)\ **Post date:** [May 26, 2023, 10:15pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/5 "2023-05-26T22:15:30Z")
I have checked the addresses FROM is the removal of CORE GATEIO TO: is the deposit of CORE in MetaMask They match, I have checked several times ---
**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\ **Post date:** [May 26, 2023, 10:19pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/6 "2023-05-26T22:19:54Z")
You received your CORE in your account, but your funds were transferred out via the following transaction ID: 0x6ded629156f7f37825358ac8cbbf85f575bc9d5c8f5f0877dbb7cd691e387621 Also shown on the image attached. ![image](https://europe1.discourse-cdn.com/metamask/original/3X/a/7/a7b61e38f5924c5004934ef67ec4be35d920cce8.png) ---
**Author:** ![Zumito](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/zumito/32/28805_2.png) [@Zumito](https://community.metamask.com/u/Zumito)\ **Post date:** [May 26, 2023, 10:36pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/7 "2023-05-26T22:36:07Z")
God… and now what can I do?? ---
**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\ **Post date:** [May 26, 2023, 10:46pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/8 "2023-05-26T22:46:27Z")
Unfortunately, as I mentioned [above](https://community.metamask.io/t/help-please-token-no-recibed/25724/3), it is likely that your wallet has been compromised. Please refer to [this pos](https://community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059)t. **NEVER** share your Secret Recovery Phrase and Private Keys with anyone and **NEVER** enter them on any site. ---
**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\ **Post date:** [May 28, 2023, 9:30pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/9 "2023-05-28T21:30:35Z")
Closed on May 28, 2023, 9:30pm UTC ---
**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\ **Post date:** [May 28, 2023, 9:30pm UTC](https://community.metamask.com/t/help-please-token-no-recibed/25724/10 "2023-05-28T21:30:36Z")
Unlisted on May 28, 2023, 9:30pm UTC