# \[HELP!\] Theta Coin received on my wallet but not showing

**URL:** <https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888>\
**Category:** NFTs\
**Created:** [June 7, 2023, 2:32am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888 "2023-06-07T02:32:53Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 7, 2023, 2:32am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/1 "2023-06-07T02:32:53Z")

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Hello, I could only choose “support NFTs” category but this is not NFT related.

Anyhow, I sent some Theta tokens from Binance to MetaMask (MM) on 'Theta" network and unfortunately, it seems that I didn’t add “theta” network manually on MM prior to requesting the withdrawal from Binance. It shows that I do not have any Theta tokens balance when I manually imported both Theta token and created Theta network on my MM wallet. How can I locate these coins?

Please help. Thank you

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [June 7, 2023, 3:18am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/2 "2023-06-07T03:18:06Z")

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Hello @Holywalk, welcome to the MetaMask community,

> [@Holywalk](#):
>
> it seems that I didn’t add “theta” network manually on MM prior to requesting the withdrawal from Binance.

You can add the network any time to your MetaMask wallet. It is not necessary to add a network to your MetaMask wallet before sending the token. However, it has to be an EVM compatible network which MetaMask supports.

> [@Holywalk](#):
>
> It shows that I do not have any Theta tokens balance when I manually imported both Theta token and created Theta network on my MM wallet.

Search your address on Theta network explorer and see whether the tokens are there. Moreover, check to make sure that there are not any unwanted transactions in your account.

Make sure that you have not sent the token on another network as well.

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [June 7, 2023, 3:22am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/3 "2023-06-07T03:22:24Z")

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hi @Holywalk ,welcome to MetaMask community.

I noticed that Binance only supports Theta network, which means you should enter the address of Theta network when withdrawing funds, not the address of MetaMask.

Also I noticed that we can add theta network to MetaMask, but I’m not sure if its wallet address and theta network above are the same. If not, your token may have been lost.

Later, I learned from the discord of theta that the contract address of wTheta is  
0xaf537fb7e4c77c97403de94ce141b7edb9f7fcf0

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/0/0/00543460e8f6666b5fad0b39805be4e888d877c5.jpeg)

Import it into MetaMask to see if your token is there.  
If not, please join their discord from Thrta’s official website to see if your token can still be retrieved.

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 7, 2023, 3:28am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/4 "2023-06-07T03:28:15Z")

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Thanks for your reply Maryam.  
I’ve searched for my wallet address on Theta Explorer and I did find it using my wallet address. But not sure what to do… someone on reddit suggested to import my MM private keys to Theta wallet import to have them connect, and I thought I succeeded but I still didn’t see any balance of Theta tokens at all.  
Is it okay to post my wallet address here for you guys to help further?

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [June 7, 2023, 3:30am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/5 "2023-06-07T03:30:26Z")

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> [@Holywalk](#):
>
> I’ve searched for my wallet address on Theta Explorer and I did find it using my wallet address.

You can get the token contract address from the explorer. Click on the token on the explorer and find its contract address. Then you can add its contract to your MetaMask wallet under the **Theta network**.

Under your account on the Theta explorer, please check and **make sure that there are not any unwanted transactions.**

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 7, 2023, 3:31am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/6 "2023-06-07T03:31:40Z")

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Hey Tuya, I’ve tried to add the token manually under Theta mainnet on MM and balance still shows 0. Not sure what you mean by "if its wallet address and theta network above are the same "  
When I switch between networks on my MM account, it doesn’t seem to switch the wallet address, it kept the same one for different networks. So, Im not sure if where these tokens may be…

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [June 7, 2023, 3:48am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/7 "2023-06-07T03:48:40Z")

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theta supports 2 chains, Theta network and EVM, you can see it in the official doc.

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/2/8/2823a53f5bd138295f90cd95410f977dbc9d91c5.jpeg)

If the wallet address of evm is different from theta, you cannot use the address of MetaMask when you withdraw funds.  
For example, the address of the Aptos chain looks the same as the address of Ethereum, but in fact the address of EVM does not exist in the Aptos network. If you withdraw Aptos to MetaMask, it will be lost.

It is best to consult Theta official to see where your token is.

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 7, 2023, 3:54am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/8 "2023-06-07T03:54:38Z")

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I wasn’t able to find the token contract address from the explorer. It doesn’t do anything when I click on the token. (Like it’s just plain text).

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/3/9/3991d2a109ba64f778966b9e2e6eff83e22ffb88.png)

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [June 7, 2023, 4:05am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/9 "2023-06-07T04:05:25Z")

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> [@tuya](#):
>
> It is best to consult Theta official to see where your token is.

First, you need to make sure the network on which you have sent your Theta tokens from Binance is an EVM compatible network. Otherwise, what Tuya suggested may be the reason why you can not see your tokens in your MetaMask wallet.

Please read Tuya’s post. You had better consult Binance Support and Theta officials in this regard.

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\
**Post date:** [June 7, 2023, 7:52am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/10 "2023-06-07T07:52:39Z")

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Theta tokens are not available on MetaMask. Only TFUEL…

Download TETA Android or iOS wallet:  
[https://www.thetatoken.org/wallet](https://www.thetatoken.org/wallet)  
use MetaMask seed phase to create wallet.

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 10, 2023, 12:00am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/11 "2023-06-10T00:00:15Z")

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@tuya @Maryam Thank you very much guys. I’ve contacted with the Theta official and got it resolved.

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**Author:** ![user2222](https://avatars.discourse-cdn.com/v4/letter/u/258eb7/32.png) [@user2222](https://community.metamask.com/u/user2222)\
**Post date:** [June 13, 2023, 11:22pm UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/12 "2023-06-13T23:22:39Z")

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I have the same problem. Theta token does not show in my MetaMask. Which Theta official did you contact and how did you solve this problem?

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [June 13, 2023, 11:41pm UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/13 "2023-06-13T23:41:07Z")

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hi @user2222 , join discord from Theta’s official website. you can ask team members there.

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**Author:** ![user2222](https://avatars.discourse-cdn.com/v4/letter/u/258eb7/32.png) [@user2222](https://community.metamask.com/u/user2222)\
**Post date:** [June 13, 2023, 11:50pm UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/14 "2023-06-13T23:50:06Z")

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I joined discord, but there are just 2 moderators. I cannot access other channels within the discord.

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**Author:** ![user2222](https://avatars.discourse-cdn.com/v4/letter/u/258eb7/32.png) [@user2222](https://community.metamask.com/u/user2222)\
**Post date:** [June 13, 2023, 11:50pm UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/15 "2023-06-13T23:50:53Z")

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A very linited experience.

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**Author:** ![Holywalk](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@Holywalk](https://community.metamask.com/u/Holywalk)\
**Post date:** [June 14, 2023, 5:46am UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/16 "2023-06-14T05:46:18Z")

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The moderator who helped me was Geneon.  
Make sure you either send a DM to him or other moderators from the list on the right side.  
Should anyone add you as a friend, always look out for fraud/scam

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**Author:** ![user2222](https://avatars.discourse-cdn.com/v4/letter/u/258eb7/32.png) [@user2222](https://community.metamask.com/u/user2222)\
**Post date:** [June 14, 2023, 3:06pm UTC](https://community.metamask.com/t/help-theta-coin-received-on-my-wallet-but-not-showing/25888/17 "2023-06-14T15:06:07Z")

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Thank you very much.
