# I have been trying to swap and send assets since morning but didn't get a way through

**URL:** <https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799>\
**Category:** Support\
**Created:** [December 25, 2023, 8:57am UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799 "2023-12-25T08:57:02Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 8:57am UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/1 "2023-12-25T08:57:02Z")

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Hi, I’m unable to make transactions on my wallet MetaMask portfolios included, I made transactions on bnb chain my gas deducted and got ETH errors messages.

 ![Screenshot_2023-12-25-09-42-55-916_com.kiwibrowser.browser](https://europe1.discourse-cdn.com/metamask/original/3X/d/e/de816e6a61414d7aa7878d0a78a7f2ff1a7fcbf0.jpeg)  
Pls could be wrong even on my mobile and I have updated both.

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 9:18am UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/2 "2023-12-25T09:18:50Z")

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Hi @alansurry,

From the image, it seems that you have been depositing ETH and the transaction failed. Which kind of transaction have you done? On which platform?

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**Author:** ![xf0707](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/xf0707/32/38482_2.png) [@xf0707](https://community.metamask.com/u/xf0707)\
**Post date:** [December 25, 2023, 9:25am UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/3 "2023-12-25T09:25:03Z")

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Unfortunately this happens, trades can fail for many reasons, lack of liquidity, slippage settings, lack of gas, and so on. You can try to find out the reason for the failure by hashing.  
If you still can’t solve your problem, you can try to contact our support staff.（Since it’s a holiday, you may not get a response in time）

> **[MetaMask](https://support.metamask.io/hc/en-us)**

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 12:20pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/4 "2023-12-25T12:20:22Z")

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I am trying to swap from opbnb bridge from bnb and getting errors in eth

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 12:21pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/5 "2023-12-25T12:21:13Z")

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What’s hashing, what slippage is okay?

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 12:25pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/6 "2023-12-25T12:25:18Z")

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opBNB bridge is a cross chain bridge. Which token are you going to send? BNB?  
Are you going to send BNB from BNB chain to opBNB? Then make sure to choose the token BNB. You’ve possibly chosen ETH as the token to send to opBNB. Please change it to BNB.

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/6/c/6c292c5ff528dc4b3fe883ddd46faa806d79e09b.png)

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 12:41pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/7 "2023-12-25T12:41:20Z")

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**Important** : Also make sure the site with which you are interacting is the original opBNB bridge.

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 12:48pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/8 "2023-12-25T12:48:03Z")

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That’s what I did

 ![Screenshot_2023-12-25-13-47-04-841_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/5/2/52522647eb0ebf1e8b4ddc1ca405b67f4c397d92.jpeg)

 ![Screenshot_2023-12-25-13-46-38-095_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/5/d/5df5574abb3e2028fb554840115a876f9817404c.jpeg)

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 1:16pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/9 "2023-12-25T13:16:34Z")

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@alansurry  
Please check your account on (bscscan. com) to see the status of the transaction. Sometimes the transaction goes through, but the notification shows that it has failed. These kinds of issues may be related to the RPC. Change the RPC from the following link and use an appropriate one. Click on the small arrow at the bottom of the BNB chain box and add one to your wallet.  
chainlist. org (please remove the space I inserted in the link)

Clear the browser cache as well.  
Let us know how it goes and in case you need further assistance.

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 1:23pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/10 "2023-12-25T13:23:04Z")

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Madam is original site, I think something is wrong somewhere because I can’t do transactions on portfolio both on app and extension.

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 1:43pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/11 "2023-12-25T13:43:53Z")

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@alansurry  
Have you done what I have suggested above? What happened?

> [@Maryam](#):
>
> Please check your account on (bscscan. com) to see the status of the transaction. Sometimes the transaction goes through, but the notification shows that it has failed. These kinds of issues may be related to the RPC. Change the RPC from the following link and use an appropriate one. Click on the small arrow at the bottom of the BNB chain box and add one to your wallet.  
> chainlist. org (please remove the space I inserted in the link)
> 
> Clear the browser cache as well.

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 2:19pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/12 "2023-12-25T14:19:39Z")

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Done same thing,  
I’m even trying to move fund still failed

 ![Screenshot_2023-12-25-15-09-08-594_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/a/5/a58ad472920600314cca81f1f9961e492364b6e1.jpeg)

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**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\
**Post date:** [December 25, 2023, 2:26pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/13 "2023-12-25T14:26:56Z")

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Have you checked to see if you have any pending transactions on any of the chains you’re trying to use to do this?

Check your wallet address on block explorers for it.

Try updating browser and MetaMask extension within it or use another one, or the MetaMask wallet app. Causes for your issue can be multiple and you need to pinpoint where the issue is. Even the bridge can have issues itself.

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**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 2:29pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/14 "2023-12-25T14:29:16Z")

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Which one should I add?

 ![Screenshot_2023-12-25-15-27-14-016_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/3/d/3db96518024d2c41c3975cf892f0849ac8d570fb.jpeg)

 ![Screenshot_2023-12-25-15-27-25-777_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/2/f/2f9128915716c978d56f4cca7a7a023f9b8f06a3.jpeg)

 ![Screenshot_2023-12-25-15-26-56-721_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/2/2/22c11ee112e9dc8c2d53600508a15e4437884856.jpeg)

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<div class="post-metadata">

**Author:** ![alansurry](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alansurry/32/33225_2.png) [@alansurry](https://community.metamask.com/u/alansurry)\
**Post date:** [December 25, 2023, 2:39pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/15 "2023-12-25T14:39:58Z")

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Thanks, I think is rpc issues.

Pls how do I delete the back chain that are failing?

 ![Screenshot_2023-12-25-15-38-16-305_com.kiwibrowser.browser.jpg](https://europe1.discourse-cdn.com/metamask/original/3X/2/f/2f71353ead3dbf3e4addf16e68c7b20834adaaa8.jpeg)

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<div class="post-metadata">

**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 3:19pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/16 "2023-12-25T15:19:35Z")

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> [@alansurry](#):
>
> Which one should I add?

The green ones at the top of the list are usually good. You can add another one if one is not working at that time.

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<div class="post-metadata">

**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [December 25, 2023, 3:22pm UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/17 "2023-12-25T15:22:08Z")

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> [@alansurry](#):
>
> Pls how do I delete the back chain that are failing?

You can delete any RPC which is not chosen. To delete an RPC, first choose another one and then a delete option appears in front of the other ones and you can delete them.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 24, 2024, 8:57am UTC](https://community.metamask.com/t/i-have-been-trying-to-swap-and-send-assets-since-morning-but-didnt-get-a-way-through/27799/18 "2024-01-24T08:57:53Z")

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Closed on January 24, 2024, 8:57am UTC

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