# I'm having metamask swap and withdrawal problems

**URL:** <https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466>\
**Category:** Support\
**Created:** [November 19, 2023, 11:04am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466 "2023-11-19T11:04:40Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![erenbeyler](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@erenbeyler](https://community.metamask.com/u/erenbeyler)\
**Post date:** [November 19, 2023, 11:04am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/1 "2023-11-19T11:04:40Z")

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Hello. While swapping today, I was able to convert eth to other coins, but I cannot convert USDT or USDC to eth. I can withdraw eth to another wallet, but I cannot withdraw my other coins. Only the gas fee price is visible.  
Please can you help?

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [November 19, 2023, 11:06am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/2 "2023-11-19T11:06:25Z")

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Hi friend @erenbeyler  
Could you kindly please share some more details? What chain are you using? Which DEX?

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**Author:** ![erenbeyler](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@erenbeyler](https://community.metamask.com/u/erenbeyler)\
**Post date:** [November 19, 2023, 11:11am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/3 "2023-11-19T11:11:59Z")

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Zkyncera arbitrum eth I tried all networks. I also tried swaps from uniswap, zkync, linea. I have no problem converting ETH to another coin. But I cannot trade with my other coins. They all show up in my wallet. But when I say swap, only the gas fee appears and sometimes I get this error.

 ![metamask hata](https://europe1.discourse-cdn.com/metamask/original/3X/8/7/8783e989fa2149f422fbfbf2eb9088ef84a16b3c.jpeg)

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**Author:** ![erenbeyler](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@erenbeyler](https://community.metamask.com/u/erenbeyler)\
**Post date:** [November 19, 2023, 11:18am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/4 "2023-11-19T11:18:42Z")

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This is the error I get in uniswap. Normally it should be a 10 dollar transaction, but it only shows the gas fee. If I confirm the transaction, my coins disappear.

 ![metamask uniswap](https://europe1.discourse-cdn.com/metamask/original/3X/a/e/ae829e693dc1fe2a1903827e836f28312a7213fa.jpeg)

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [November 19, 2023, 11:20am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/5 "2023-11-19T11:20:58Z")

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What error are you referring to?

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<div class="post-metadata">

**Author:** ![erenbeyler](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@erenbeyler](https://community.metamask.com/u/erenbeyler)\
**Post date:** [November 19, 2023, 11:23am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/6 "2023-11-19T11:23:00Z")

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50 hdn makes 10 dollars. 10 dollars should appear on the right side. But only gas fee appears. If I confirm the transaction, 50 HDN disappears.

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<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [November 19, 2023, 11:25am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/7 "2023-11-19T11:25:36Z")

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Yes but you should also be getting the token you’re swapping for. Did you not get it? Did you check Arbiscan explorer or whichever chain you did the swap on?

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [November 19, 2023, 11:27am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/8 "2023-11-19T11:27:53Z")

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If you are comfortable with sharing your public address then I can take a look into it but please note that you should only do that if you are comfortable with it.

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<div class="post-metadata">

**Author:** ![erenbeyler](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@erenbeyler](https://community.metamask.com/u/erenbeyler)\
**Post date:** [November 19, 2023, 11:35am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/9 "2023-11-19T11:35:44Z")

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thank you for your help. When I looked at the scan, it showed up there. I panicked because I sent a large amount for myself. Now the transaction has been completed and I have received my money. Thanks again.

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<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [November 19, 2023, 11:36am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/10 "2023-11-19T11:36:51Z")

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Awesome! Glad to hear it was resolved 😃

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [December 19, 2023, 11:04am UTC](https://community.metamask.com/t/im-having-metamask-swap-and-withdrawal-problems/27466/11 "2023-12-19T11:04:40Z")

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Closed on December 19, 2023, 11:04am UTC

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