# Latest Update is Unusable **URL:** \ **Category:** Feature Requests\ **Created:** [July 16, 2023, 7:45pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338 "2023-07-16T19:45:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![SHUZAAM](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SHUZAAM](https://community.metamask.com/u/SHUZAAM)\ **Post date:** [July 16, 2023, 7:45pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/1 "2023-07-16T19:45:38Z")
**Description:** The latest update is unusable for me. **Purpose:** It’s probably the worst update I’ve ever had from any software. I can’t switch wallets, unless maybe I have 10 hours to spend. Ridiculous. I am now trying to revert BACK to an older version. Plus, I would like to have the option of having my MetaMask updated when I want it updated. I can’t use this. It takes way too long to do simple things. Plus, I can’t even tell which network I’m on because the size is way too small. Who designed this?? An 11th grader? Geeze! Terrible, just terrible!! I’m supposed to trust you with my money??? **Extension/Mobile/Both:** Extension in FireFox. Terrible. **Images/Attacments:** ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [July 16, 2023, 8:20pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/2 "2023-07-16T20:20:31Z")
Hi @SHUZAAM Do you mean this error? 👇 Or you have some other problem? > [@Metamask error doesnt go away and prevents me using the extension](https://community.metamask.io/t/metamask-error-doesnt-go-away-and-prevents-me-using-the-extension/25909/10): > > Solve the problem that MetaMask UI froze when switching to deprecated networks. Reproduce the problem: Switch the MetaMask network to Rinkeby or another deprecated network. Problem: The UI layer freezes and cannot close prompts or use MetaMask. Solution steps: Open the MetaMask developer tools and find the element with ID “popover-content”. Delete that element. At this point, the stuck UI layer disappears, and you can normally close other prompts and use MetaMask. The MetaMask network succe… ---
**Author:** ![SHUZAAM](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SHUZAAM](https://community.metamask.com/u/SHUZAAM)\ **Post date:** [July 16, 2023, 8:28pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/3 "2023-07-16T20:28:09Z")
I don’t get an error. I’m just trying to switch wallets. It’s very, very, very slow. I’m not using a deprecated network. Should I delete that element? Seems like I don’t need it anyway. ---
**Author:** ![SHUZAAM](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SHUZAAM](https://community.metamask.com/u/SHUZAAM)\ **Post date:** [July 16, 2023, 8:30pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/4 "2023-07-16T20:30:48Z")
Other things I’ve noticed is that when I try to switch accounts, the balances don’t show up so I have no idea how much is in each wallet. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [July 16, 2023, 8:50pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/5 "2023-07-16T20:50:06Z")
Weird… so it just shows wrongly and you don’t see balance 🤔 maybe uninstalling and reinstalling the MetaMask wallet would help. If you do not have the seed phrase saved: > **[How to reveal your Secret Recovery Phrase](https://support.metamask.io/hc/en-us/articles/360015290032)** > > When dealing with cryptocurrencies or crypto-assets such as Ether and ERC-20 tokens, it is crucial to always be aware of and have your private keys, mnemonic phrases, and passwords backed up in cas... ---
**Author:** ![SHUZAAM](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SHUZAAM](https://community.metamask.com/u/SHUZAAM)\ **Post date:** [July 16, 2023, 9:13pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/6 "2023-07-16T21:13:35Z")
No. The update is trash. Same thing on different computers. I doubt this was even tested because I can’t do basic things like switch accounts. Too many people are having trouble. This is very bad. I am going to have to revert to an older version and disable updates because I can’t trust this. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [July 16, 2023, 9:18pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/7 "2023-07-16T21:18:26Z")
It might need a little updating this version 🤏 on my firefox switching MetaMask accounts works normally. I see that some users are complaining about slowness 🧐 in firefox browser… and it works better for them on Chrome. ---
**Author:** ![SHUZAAM](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SHUZAAM](https://community.metamask.com/u/SHUZAAM)\ **Post date:** [July 16, 2023, 10:26pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/8 "2023-07-16T22:26:54Z")
I managed to prevent the update on one of my machines. Reverting sucks. I have to manually add the accounts back. What a mess. ---
**Author:** ![nthwhite](https://avatars.discourse-cdn.com/v4/letter/n/45deac/32.png) [@nthwhite](https://community.metamask.com/u/nthwhite)\ **Post date:** [July 17, 2023, 9:18am UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/9 "2023-07-17T09:18:28Z")
I’m having the same problem with the latest update on Firefox. This is absolutely appaling! Do you actually do any testing before you release a new update? I need instructions URGENTLY on how to revert back to the previous version of MetaMask on Firefox. Note: I’ve tested on Chrome and it’s fine there. The problem seems to be confined to Firefox. Also, I have a lot of wallets (80). Perhaps this is something you haven’t tested for? I’m hugely dissappointed with this update. Apart for the non-reponsivity, the UI changes are a complete mess. Time to review your update release process I think! ---
**Author:** ![nthwhite](https://avatars.discourse-cdn.com/v4/letter/n/45deac/32.png) [@nthwhite](https://community.metamask.com/u/nthwhite)\ **Post date:** [July 17, 2023, 9:20am UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/10 "2023-07-17T09:20:31Z")
By the way there are bugs with advanced gas controls that you haven’t even fixed in this release. It’s really not good enough! ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [July 17, 2023, 11:31am UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/11 "2023-07-17T11:31:30Z")
At the bottom of this article you will find instructions on how to revert on an earlier update on Firefox. Make sure you dyor properly before proceeding. > **[Revert back to earlier version, or add custom build to Chrome](https://support.metamask.io/hc/en-us/articles/360016336611-Revert-back-to-earlier-version-or-add-custom-build-to-Chrome)** > > This is fairly advanced functionality, and isn't something you're likely to need to do unless you're a software developer, or unless a Support agent is directing you to do so. Proceed with caution.... ---
**Author:** ![ffkati](https://avatars.discourse-cdn.com/v4/letter/f/eb9ed0/32.png) [@ffkati](https://community.metamask.com/u/ffkati)\ **Post date:** [July 17, 2023, 1:34pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/12 "2023-07-17T13:34:49Z")
The latest update it’s super bad for ios Firefox users. I can’t do anything on MetaMask, it’s not moving. Please, how I can put the previous version of the wallet? Urgent help please ---
**Author:** ![buddhaboy](https://avatars.discourse-cdn.com/v4/letter/b/3ab097/32.png) [@buddhaboy](https://community.metamask.com/u/buddhaboy)\ **Post date:** [August 1, 2023, 5:49am UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/15 "2023-08-01T05:49:53Z")
![Screenshot 2023-07-31 at 10.22.22 PM](https://europe1.discourse-cdn.com/metamask/original/3X/d/f/df09cc11f359e63d33abc972ca83bc1fb30e509f.png) getting this error … any advise? randomly started happening ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [August 1, 2023, 11:27am UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/16 "2023-08-01T11:27:20Z")
It would be best if you contact Support team at [https://support.metamask.io](https://support.metamask.io) and click `Start a Conversation` ![support](https://europe1.discourse-cdn.com/metamask/original/2X/9/904c54088d60c961995f00044ec032194956e522.jpeg) Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly. ---
**Author:** ![Alfons](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@Alfons](https://community.metamask.com/u/Alfons)\ **Post date:** [August 1, 2023, 5:29pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/17 "2023-08-01T17:29:32Z")
![Bildschirmfoto vom 2023-08-01 17-59-30](https://europe1.discourse-cdn.com/metamask/original/3X/4/0/4049fe8333ad9c23d0608e91490d909e173e053f.png) Same here on Firefox. Is there a safe way to downgrade to a usable version without loosing data on FIrefox? Would like to move some funds on rocketpool the next few days… Was that an error and an untested version bot published or can this happen again? Thinking about disabling auto updates for MetaMask and just use it till it breaks. ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [August 1, 2023, 9:07pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/18 "2023-08-01T21:07:04Z")
Is this on version 10.34? If it is on an older version, please try updating to 10.34, see here on our Knowledge Base on how to do so: [https://support.metamask.io/hc/en-us/articles/360060268452-How-to-update-the-version-of-MetaMask](https://support.metamask.io/hc/en-us/articles/360060268452-How-to-update-the-version-of-MetaMask) ---
**Author:** ![Alfons](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@Alfons](https://community.metamask.com/u/Alfons)\ **Post date:** [August 2, 2023, 4:24pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/19 "2023-08-02T16:24:07Z")
![Bildschirmfoto vom 2023-08-02 18-23-05](https://europe1.discourse-cdn.com/metamask/original/3X/9/9/99b15eb1e1f32d42707f4a35a3df9f534255a586.png) ![Bildschirmfoto vom 2023-08-02 18-22-37](https://europe1.discourse-cdn.com/metamask/original/3X/b/b/bb038b5a86b19c495e393e508a43fbc288264ed8.png) Version 10.34 is the version not working. Can I safely downgrade to a working version on firefox without loosing data and having to connect all my wallets again? ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [August 2, 2023, 4:54pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/20 "2023-08-02T16:54:12Z")
See here on our Knowledge Base to revert back: > **[Revert back to earlier version, or add custom build to Chrome](https://support.metamask.io/hc/en-us/articles/360016336611-Revert-back-to-earlier-version-or-add-custom-build-to-Chrome)** > > This is fairly advanced functionality, and isn't something you're likely to need to do unless you're a software developer, or unless a Support agent is directing you to do so. Proceed with caution.... But if you can also, please reach out to MetaMask Support. - Visit : [https://support.metamask.io/](https://support.metamask.io/) - Click the large blue “start a conversation” bubble in the upper middle of page, looks like this: [![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) - This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation. ---
**Author:** ![Alfons](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@Alfons](https://community.metamask.com/u/Alfons)\ **Post date:** [August 2, 2023, 5:21pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/21 "2023-08-02T17:21:24Z")
This instruction is for chrome not firefox. Commented on an open issue on github about this error but there seems to be no response for a while. Sadly semms like I have to look for an alternative to use for dapps… That’s a big nogo for me when updates break the whole thing. When it will be fixed I just diasable updates for MetaMask and use the version until it breaks. ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [August 2, 2023, 5:34pm UTC](https://community.metamask.com/t/latest-update-is-unusable/26338/22 "2023-08-02T17:34:17Z")
Sorry, I should have just sent the direct link. On the bottom of the article are instructions for Firefox: > **[How to install MetaMask manually](https://support.metamask.io/hc/en-us/articles/360015489471-How-to-Install-MetaMask-Manually#:~:text=Visit%3A%C2%A0https%3A//addons.mozilla.org/en%2DUS/android/addon/ether%2Dmetamask/versions/)** > > While MetaMask is published on multiple browser extension stores, and these stores benefit from auto-updates, there are reasons you might want to install a copy of MetaMask manually. For example, y... [Next page](https://community.metamask.com/t/latest-update-is-unusable/26338.md?page=2)