# Ledger account unlinked to my metamask app on iOS

**URL:** <https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146>\
**Category:** Snaps\
**Created:** [January 13, 2026, 2:41pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146 "2026-01-13T14:41:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![alexandruchitu.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alexandruchitu.eth/32/39340_2.png) [@alexandruchitu.eth](https://community.metamask.com/u/alexandruchitu.eth)\
**Post date:** [January 13, 2026, 2:41pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/1 "2026-01-13T14:41:03Z")

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So I had the MetaMask app since ‘21 and back then I could scan the QR code on my browser so that way I could connect my ledger to MetaMask. ( i have the old ledger )

Now , I changed my phone and on the new one I don’t know how to add it WITHOUT writing my seed phrase _this way i don’t think it’s safe at all_ .

Can you please help ? I had the points rewards also on MetaMask app… Thanks!

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**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\
**Post date:** [January 13, 2026, 2:46pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/2 "2026-01-13T14:46:38Z")

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Hi, only the Ledger Nano X is compatible with the MetaMask mobile app. If you do have that model please follow this support guide/ article from Ledger on how to correctly pair your Ledger Nano X to the MetaMask mobile app: [https://support.ledger.com/article/16748796611613-zd](https://support.ledger.com/article/16748796611613-zd)

If you do encounter any difficulties or if you have any questions please let us know!  
(You should never import your Ledger’s Secret Recovery Phrase into MetaMask as that will turn the Ledger into a hot wallet)

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**Author:** ![alexandruchitu.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alexandruchitu.eth/32/39340_2.png) [@alexandruchitu.eth](https://community.metamask.com/u/alexandruchitu.eth)\
**Post date:** [January 13, 2026, 5:27pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/3 "2026-01-13T17:27:13Z")

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I have the basic ledger nano S ☹ But this way, I m losing access to my reward points? or is linked to my wallet and i can claim the airdrop from desktop?

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**Author:** ![Karina](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/karina/32/36428_2.png) [@Karina](https://community.metamask.com/u/Karina)\
**Post date:** [January 13, 2026, 5:47pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/4 "2026-01-13T17:47:45Z")

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Rewards can only be opted into via the MetaMask Mobile app. From version 13.10.4, the MetaMask Extension also shows Rewards points and estimates for opted-in accounts. Sign up through the mobile app; once linked, you earn points from trades on both platforms. Unfortunately, as Coffee mentioned, currently only the Ledger Nano X is compatible with the MetaMask mobile app.

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**Author:** ![alexandruchitu.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/alexandruchitu.eth/32/39340_2.png) [@alexandruchitu.eth](https://community.metamask.com/u/alexandruchitu.eth)\
**Post date:** [January 13, 2026, 5:56pm UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/5 "2026-01-13T17:56:33Z")

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So basically you saying now that i don’t have connection on my mobile app with my wallet, i will not be able to claim any airdrop in the future from you?

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**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\
**Post date:** [January 14, 2026, 7:12am UTC](https://community.metamask.com/t/ledger-account-unlinked-to-my-metamask-app-on-ios/31146/6 "2026-01-14T07:12:49Z")

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You can still take part in MetaMask Rewards with a normal MetaMask account/ wallet if you wish to do so but hardware wallets are not supported for this season of MetaMask Rewards.

Here’s our introductory knowledge base article for MetaMask Rewards, I’d recommend going over it before doing anything to get an idea on how the entire event works [What is MetaMask Rewards? | MetaMask Help Center](https://support.metamask.io/manage-crypto/metamask-rewards/what-is-metamask-rewards/), if you do have any specific questions afterwards please let us know!
