# Live Chat Support Needed

**URL:** <https://community.metamask.com/t/live-chat-support-needed/30988>\
**Category:** Feature Requests\
**Created:** [November 16, 2025, 12:43am UTC](https://community.metamask.com/t/live-chat-support-needed/30988 "2025-11-16T00:43:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![dab22665](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@dab22665](https://community.metamask.com/u/dab22665)\
**Post date:** [November 16, 2025, 12:43am UTC](https://community.metamask.com/t/live-chat-support-needed/30988/1 "2025-11-16T00:43:34Z")

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**Description:** Live Chat Support Needed

**Purpose: Current chat support sucks**

**Extension/Mobile/Both:**

**Images/Attachments:**

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**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://community.metamask.com/u/discourse_ai_spam)\
**Post date:** [November 16, 2025, 12:43am UTC](https://community.metamask.com/t/live-chat-support-needed/30988/2 "2025-11-16T00:43:37Z")

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Unlisted on November 16, 2025, 12:43am UTC



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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [November 16, 2025, 7:57am UTC](https://community.metamask.com/t/live-chat-support-needed/30988/3 "2025-11-16T07:57:25Z")

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Listed on November 16, 2025, 7:57am UTC



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**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\
**Post date:** [November 16, 2025, 7:58am UTC](https://community.metamask.com/t/live-chat-support-needed/30988/4 "2025-11-16T07:58:43Z")

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Hi @dab22665!  
Could you please provide some more context into your experience with our Live Chat Support?  
Thank you very much! 😀 ☕

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**Author:** ![dab22665](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@dab22665](https://community.metamask.com/u/dab22665)\
**Post date:** [November 16, 2025, 6:43pm UTC](https://community.metamask.com/t/live-chat-support-needed/30988/5 "2025-11-16T18:43:48Z")

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You don’t have Live support, it takes a day or more for a response. You need Live Real Time Chat to solve issues in the same day!

David

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**Author:** ![bibi\_mm](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/bibi_mm/32/38942_2.png) [@bibi\_mm](https://community.metamask.com/u/bibi_mm)\
**Post date:** [November 16, 2025, 7:01pm UTC](https://community.metamask.com/t/live-chat-support-needed/30988/6 "2025-11-16T19:01:30Z")

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We do! We offer live support via chat that will assist you on the same day you reach out. Please try typing “Agent” until you’re able to go through. 🦊

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**Author:** ![dab22665](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@dab22665](https://community.metamask.com/u/dab22665)\
**Post date:** [November 16, 2025, 7:13pm UTC](https://community.metamask.com/t/live-chat-support-needed/30988/7 "2025-11-16T19:13:19Z")

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No! There Is No Live Support!

Typing “Agent” does nothing.

Are you aware that there several posts on here about how unresponsive and poor MetaMask support is???

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**Author:** ![bibi\_mm](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/bibi_mm/32/38942_2.png) [@bibi\_mm](https://community.metamask.com/u/bibi_mm)\
**Post date:** [November 16, 2025, 8:10pm UTC](https://community.metamask.com/t/live-chat-support-needed/30988/8 "2025-11-16T20:10:35Z")

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I fully comprehend your situation. Kindly be aware that if you are experiencing a wait in line, it’s due to high volume. We appreciate your patience, and you will receive assistance as soon as possible