# Login In on desktop not possible - **URL:** \ **Category:** General\ **Created:** [May 5, 2024, 3:00pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883 "2024-05-05T15:00:15Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![sanjaya](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@sanjaya](https://community.metamask.com/u/sanjaya)\ **Post date:** [May 5, 2024, 3:00pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/1 "2024-05-05T15:00:15Z")
Hello support, on my desktop I can not login anymore as - see screenshot - it keeps spinning and spinning with no end. funny, I can log in on my mobile phone. I wonder why, as I have nothing changed besides I was installing solana snap with solflare which worked cool yesterday. Today, I encounter the not being able to “login” anymore as described. Using Brave Browser since long time and never failed me. Any information on this one or is it just a matter of patience to wait and see if it is possible later in the day… on solflare(.)com/onboard/MetaMask it tells me “MetaMask” not detected. So, I guess, something is seriously screwed up here…on which side is the question? thanks for reading… ![Screenshot_6](https://europe1.discourse-cdn.com/metamask/original/3X/3/a/3a21ed55f4ffc69a2ba71ff2625701f741489888.png) ---
**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\ **Post date:** [May 5, 2024, 3:32pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/2 "2024-05-05T15:32:01Z")
Restart your browser and refresh the page. If you have other Solana wallets installed (such as phantom, solflare), disable them in the extension management page. Then refresh the page. ---
**Author:** ![sanjaya](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@sanjaya](https://community.metamask.com/u/sanjaya)\ **Post date:** [May 5, 2024, 3:48pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/3 "2024-05-05T15:48:00Z")
restarting the browser doesn’t help…the only extensions I have activated is MetaMask in Brave…I used the solana snap (snaps(.)[metamask.io/snap/npm/solflare-wallet/solana-snap/](http://metamask.io/snap/npm/solflare-wallet/solana-snap/))) which installs the whole thing automatically in MM…was going very smooth… I really don’t know what happend overnight… ---
**Author:** ![sanjaya](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@sanjaya](https://community.metamask.com/u/sanjaya)\ **Post date:** [May 5, 2024, 7:32pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/4 "2024-05-05T19:32:18Z")
to add to my observation is on solflare(.)com/onboard/MetaMask it shows me at the end of the process “access wallet” the message MM not detected. Note: In MM itself, there is only one small account connected to this solana snap. But anyway… thanks for your answer @tuya from above even so it did not solve the problem…sometimes the small things work out best, but in this case I really wonder what broke this overnight? cheers ![Screenshot_3](https://europe1.discourse-cdn.com/metamask/original/3X/2/c/2cad908e5cfba963127cbb033cd1347ccd951345.png) ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [May 6, 2024, 6:09pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/5 "2024-05-06T18:09:59Z")
Is your MetaMask extension updated to the latest version? ---
**Author:** ![user2812](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user2812/32/30605_2.png) [@user2812](https://community.metamask.com/u/user2812)\ **Post date:** [May 26, 2024, 2:52am UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/6 "2024-05-26T02:52:27Z")
anyone can help ? I couldn’t find a solution to this error on the forum. ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [May 28, 2024, 2:10pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/7 "2024-05-28T14:10:10Z")
Is your MetaMask updated to the latest version? Did you also start facing this issue after installing the solflare snap like the user said above? ---
**Author:** ![sanjaya](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@sanjaya](https://community.metamask.com/u/sanjaya)\ **Post date:** [May 28, 2024, 2:28pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/8 "2024-05-28T14:28:51Z")
I am sorry for not replying but I was busy otherwise. How I solved the problem? simple…I completely removed MM from the browser…installed everything new but not the solflare snap (instead I installed solana’s phantom wallet) and all is good. I did all the things to fix it like empty cache, browser history and I don’t know whatelse but not result…so I had to do the whole thing new… Not sure, if snaps work for other people, but from now on I want to keep it seperated for the time being. ---
**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\ **Post date:** [May 28, 2024, 2:49pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/9 "2024-05-28T14:49:29Z")
Please reach out to MetaMask Support. - Visit : [https://support.metamask.io/](https://support.metamask.io/) - Click the large blue “start a conversation” bubble in the upper middle of page, looks like this: ![Screenshot 2024-05-07 145648](https://europe1.discourse-cdn.com/metamask/original/3X/0/2/02f4fd71bf189c37f85381e5575aeefdd8a906d2.png) - This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [June 4, 2024, 3:00pm UTC](https://community.metamask.com/t/login-in-on-desktop-not-possible/28883/10 "2024-06-04T15:00:30Z")
Closed on June 4, 2024, 3:00pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.