# Malformed Logo in Asset List

**URL:** <https://community.metamask.com/t/malformed-logo-in-asset-list/29252>\
**Category:** General\
**Created:** [July 28, 2024, 2:47pm UTC](https://community.metamask.com/t/malformed-logo-in-asset-list/29252 "2024-07-28T14:47:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![NetworkCatalyst](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/networkcatalyst/32/36408_2.png) [@NetworkCatalyst](https://community.metamask.com/u/NetworkCatalyst)\
**Post date:** [July 28, 2024, 2:47pm UTC](https://community.metamask.com/t/malformed-logo-in-asset-list/29252/1 "2024-07-28T14:47:47Z")

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Hello,

we have recently updated our Logo on CoinGecko through a service provider - unfortunately the Logo looks like this instead being round when imported into MetaMask on mobile into the Asset List  
 ![grafik](https://europe1.discourse-cdn.com/metamask/original/3X/3/c/3cbc4d13779bd8341ca5ce6c6f3598d287d4f402.png)

While I am working with the service provider on this, I also have checked the parameters about the logo myself finding nothing wrong so I suspect the root cause would be somewhere inside the MetaMask system (like a cache issue), since I can´t rule out that the service provider initially uploaded a wrong format and corrected it short time after.

Everywhere else its displayed correctly, it only affects the Asset List on mobile **after** imported into the list. - Does the asset List Logo retrieval works in a different way?

Is it possible to talk to someone at MetaMask directly to understand the issue clearly? Thank You in advance!

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**Author:** ![xf0707](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/xf0707/32/38482_2.png) [@xf0707](https://community.metamask.com/u/xf0707)\
**Post date:** [July 29, 2024, 7:14am UTC](https://community.metamask.com/t/malformed-logo-in-asset-list/29252/2 "2024-07-29T07:14:32Z")

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Hello  
Welcome to the MetaMask community!

Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)
- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Screenshot 2024-05-07 145648](https://europe1.discourse-cdn.com/metamask/original/3X/0/2/02f4fd71bf189c37f85381e5575aeefdd8a906d2.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![May.WillNeverDMFirst](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/may.willneverdmfirst/32/36034_2.png) [@May.WillNeverDMFirst](https://community.metamask.com/u/May.WillNeverDMFirst)\
**Post date:** [August 7, 2024, 12:04am UTC](https://community.metamask.com/t/malformed-logo-in-asset-list/29252/3 "2024-08-07T00:04:23Z")

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Hey! Please check [How to add a token logo | MetaMask Help Center 🦊♥️](https://support.metamask.io/managing-my-tokens/custom-tokens/how-to-add-a-token-logo/)

If after reviewing this and make sure you follow the documentation the issue persist, Please contact the MetaMask Support team immediately here: [https://support.metamask.io/](https://support.metamask.io/) and click “Start a Conversation”. A live chatbot will assist you initially, and you should be able to contact the support team directly afterward. Make sure to open a ticket.  
 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/d/9/d9a7d5a30c295e98e52a0a37c68af6733e9a7968.png)

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [August 27, 2024, 2:48pm UTC](https://community.metamask.com/t/malformed-logo-in-asset-list/29252/4 "2024-08-27T14:48:27Z")

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Closed on August 27, 2024, 2:48pm UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.
