# Metamask keep loading at the Logo **URL:** \ **Category:** General\ **Created:** [May 18, 2024, 3:36pm UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960 "2024-05-18T15:36:59Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [May 18, 2024, 3:36pm UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/1 "2024-05-18T15:36:59Z")
![image](https://europe1.discourse-cdn.com/metamask/original/3X/a/f/afa7f8c833e9a4b02bd528bcb6791234b5a4494d.png) hi guys, it’s my first time facing this error, my MetaMask unable to open it’s stuck on the logo even i wait for 1 hour still stuck, i am using windows 11 latest updated, chrome latest updated, and also MetaMask latest updated. is there anything i can do to solve this? i backup my main wallet, but i have 2 wallet on it, my main, and another one is for my testnet activity which is i didnt backup yet. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [May 18, 2024, 4:28pm UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/2 "2024-05-18T16:28:12Z")
Hi @MixMaxBlue you created a test wallet this way? 👇 or using a private key? ![MetaMask_create_new_account_extension](https://europe1.discourse-cdn.com/metamask/original/3X/f/b/fb5aaf5de5c255854ac1403d424f7fdf02bdd17b.gif) If you did not use a private key, you can proceed according to this instruction: > **[How to add missing accounts after restoring with Secret Recovery Phrase |...](https://support.metamask.io/managing-my-wallet/accounts-and-addresses/how-to-add-missing-accounts-after-restoring-with-secret-recovery-phrase/)** > > Any imported accounts will not be re-added when you restore your wallet using your Secret Recovery Phrase. They need to be manually re-added in the same way you imported them originally. PS: but to be sure, test it on another browser. ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [May 25, 2024, 9:16am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/3 "2024-05-25T09:16:54Z")
i have my main account mnemo, but it’s having 3 wallet which is i create it but i didnt backup the other 2, it’s for my testnet activity, my main wallet is secured i change browser to brave, but in my chrome still stuck loading on the logo and i need the other 2 wallet ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [May 25, 2024, 9:17am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/4 "2024-05-25T09:17:50Z")
is there any ways to fix it? else to leave it gone forever my bad creating 3 wallet in the same browser, i thought this problem will never be happen ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [May 25, 2024, 9:20am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/5 "2024-05-25T09:20:52Z")
i read that tutorial, and all of that 2 new wallet is creating directly, not importing from other, but it’s not reveal in my brave browser, only showing my main account (without the other 2 ) ---
**Author:** ![user2812](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user2812/32/30605_2.png) [@user2812](https://community.metamask.com/u/user2812)\ **Post date:** [May 26, 2024, 2:52am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/6 "2024-05-26T02:52:54Z")
I couldn’t find a solution to this error on the forum. ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [May 26, 2024, 8:10am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/7 "2024-05-26T08:10:55Z")
@MixMaxBlue did you try to add another 2 account ​​manually? 👇 ![MetaMask_create_new_account_extension](https://europe1.discourse-cdn.com/metamask/original/3X/f/b/fb5aaf5de5c255854ac1403d424f7fdf02bdd17b.gif) Or you had a different seed phrase for each eth account? 🤔 ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [June 1, 2024, 9:33am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/8 "2024-06-01T09:33:33Z")
no, i create main account in MetaMask, i backup that main account, but the other 2 is i directly create account on MetaMask, and forgot to backup because i didnt know this thing would be happen to me, i already try to import to new chrome profile, it’s success for main account, and when i add new account, it’s keep giving me random address instead of my previous 2, so it’s not loaded as stated on your tutorial up there. so far i already try to create 20 account in the same MetaMask (under my main) and it’s didnt give me the same address as my previous 2 ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [June 1, 2024, 9:34am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/9 "2024-06-01T09:34:13Z")
so do i, i saw same thread as my problem in github MetaMask but it’s flagged as bug and no fix thread so far ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [June 1, 2024, 10:12am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/10 "2024-06-01T10:12:50Z")
![ezgif-4-f27a95f281](https://europe1.discourse-cdn.com/metamask/original/3X/c/3/c3f3f1875dac0903a869e0274fe5e6e0b01cc6cd.gif) You can use this tool to generate more ETH addresses 👇 when you want to try it faster. > **[GitHub - iancoleman/bip39: A web tool for converting BIP39 mnemonic codes](https://github.com/iancoleman/bip39)** > > A web tool for converting BIP39 mnemonic codes. Contribute to iancoleman/bip39 development by creating an account on GitHub. PS: use only on a computer **without internet** 🌐 ---
**Author:** ![MixMaxBlue](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mixmaxblue/32/35805_2.png) [@MixMaxBlue](https://community.metamask.com/u/MixMaxBlue)\ **Post date:** [June 1, 2024, 10:52am UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/11 "2024-06-01T10:52:08Z")
hang on, leme try. i was trying vault decryptor but when i upload the file its was said no data bla bla before. leme try that one u referr to me ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [June 17, 2024, 3:37pm UTC](https://community.metamask.com/t/metamask-keep-loading-at-the-logo/28960/12 "2024-06-17T15:37:47Z")
Closed on June 17, 2024, 3:37pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.