# My MetaMask is not showing anything in my wallets

**URL:** <https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363>\
**Category:** General\
**Created:** [November 8, 2023, 6:09am UTC](https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363 "2023-11-08T06:09:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Xavage](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/xavage/32/32364_2.png) [@Xavage](https://community.metamask.com/u/Xavage)\
**Post date:** [November 8, 2023, 6:09am UTC](https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363/1 "2023-11-08T06:09:56Z")

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Hello, please I have been trying to access my account wallet as I was expecting a payment from the protocol I work for, but instead am met with a loading screen that never goes away, make I try to enter general I get an error message, please what’s the solution.

 ![IMG_7278](https://europe1.discourse-cdn.com/metamask/original/3X/a/8/a838e3679a6aa660c09d29e512529c50ea683b9f.png)  
 ![IMG_7304](https://europe1.discourse-cdn.com/metamask/original/3X/f/a/fa9b931695d22655454e4a2e77497a4f901fd69c.png)

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**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\
**Post date:** [November 8, 2023, 8:31am UTC](https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363/2 "2023-11-08T08:31:52Z")

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Hi @Xavage , welcome to MetaMask community!

It would be best if you contact Support team at [https://support.metamask.io](https://support.metamask.io) and click `Start a Conversation`

![support](https://europe1.discourse-cdn.com/metamask/original/2X/9/904c54088d60c961995f00044ec032194956e522.jpeg)

Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.

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**Author:** ![eleo7](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/eleo7/32/32485_2.png) [@eleo7](https://community.metamask.com/u/eleo7)\
**Post date:** [November 13, 2023, 2:27am UTC](https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363/3 "2023-11-13T02:27:55Z")

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refresh then it will be fine

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [December 8, 2023, 6:10am UTC](https://community.metamask.com/t/my-metamask-is-not-showing-anything-in-my-wallets/27363/4 "2023-12-08T06:10:18Z")

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Closed on December 8, 2023, 6:10am UTC

This topic was automatically closed after 29 days. New replies are no longer allowed.