# Need help: Legitimate business falsely flagged — changeum.io **URL:** \ **Category:** NFTs\ **Created:** [January 22, 2026, 8:30am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173 "2026-01-22T08:30:44Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Changeum](https://avatars.discourse-cdn.com/v4/letter/c/7ba0ec/32.png) [@Changeum](https://community.metamask.com/u/Changeum)\ **Post date:** [January 22, 2026, 8:30am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/1 "2026-01-22T08:30:44Z")
Hello, I was advised to post here from the Bitcointalk forum: bitcointalk(.)org/index.php?topic=5559254.20 We are requesting help with a false positive blocklist issue. ## About Us Changeum(.)io is a cryptocurrency exchange service operated by MUSS INTERNATIONAL TRADING CORP, registered in Panama. We provide crypto-to-crypto exchange services and have been operating for over a year. ## What Happened On January 4, 2026, a competitor contacted us via live chat, made threats, and stated he would “flag” our website. The same day, our domain was added to the MetaMask blocklist. Evidence of threats: ![IxjuXsO](https://europe1.discourse-cdn.com/metamask/original/3X/9/5/952619dab8735513a889d75c7a490d458765ed16.jpeg) ![ew2f5r9](https://europe1.discourse-cdn.com/metamask/original/3X/c/b/cbf55f9bdaf0c83764d15e87143c9e871018a264.jpeg) ## Our Legitimacy - VirusTotal: 96/97 security vendors mark the domain as clean - Trustpilot: 4.4/5 rating with real customer reviews - Zero scam reports or negative mentions anywhere - 1+ year operating without incidents ## Previous Attempts We submitted 4 GitHub issues to eth-phishing-detect (#216822, #216779, #217702, #218039) — all were closed without any response or review. ## Request We kindly ask for a manual review of our domain. We are a legitimate business, always open to dialogue, and ready to provide any documentation including incorporation documents. Please help us resolve this issue. Thank you. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [January 22, 2026, 8:37am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/3 "2026-01-22T08:37:21Z")
Listed on January 22, 2026, 8:37am UTC ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [January 22, 2026, 8:37am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/4 "2026-01-22T08:37:29Z")
Unlisted on January 22, 2026, 8:37am UTC ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [January 22, 2026, 1:37pm UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/5 "2026-01-22T13:37:58Z")
Hi and thank you for reaching out regarding this! I’ve escalated this to the appropriate team so they can take a closer look, we will let you know here as soon as we have an update on this. 😀 ☕ ---
**Author:** ![Coffee7643](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/coffee7643/32/36480_2.png) [@Coffee7643](https://community.metamask.com/u/Coffee7643)\ **Post date:** [January 25, 2026, 7:41am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/6 "2026-01-25T07:41:08Z")
Hi, the decision from the team is final. There’s nothing more that can be done regarding this. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [February 21, 2026, 8:31am UTC](https://community.metamask.com/t/need-help-legitimate-business-falsely-flagged-changeum-io/31173/7 "2026-02-21T08:31:43Z")
Closed on February 21, 2026, 8:31am UTC This topic was automatically closed after 30 days. New replies are no longer allowed.