# Balances not loading correctly

**URL:** <https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807>\
**Category:** Support\
**Created:** [September 16, 2026, 5:57am UTC](https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807 "2026-09-16T05:57:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![frann093379](https://avatars.discourse-cdn.com/v4/letter/f/9d8465/32.png) [@frann093379](https://community.metamask.com/u/frann093379)\
**Post date:** [September 16, 2026, 5:57am UTC](https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807/1 "2026-09-16T05:57:22Z")

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**Description:no carga bien el valor**

**Purpose:**

**Extension/Mobile/Both:**

**Images/Attachments:**

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**Author:** ![umang7](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/umang7/32/39649_2.png) [@umang7](https://community.metamask.com/u/umang7)\
**Post date:** [September 16, 2026, 8:50am UTC](https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807/2 "2026-09-16T08:50:06Z")

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If your MetaMask wallet is not loading balances correctly, I explain you the details article how to guide step by step below

Please update the version of MetaMask :- [How to update MetaMask to the latest version | MetaMask Help Center](https://support.metamask.io/configure/wallet/how-to-update-the-version-of-metamask/)

- **Clear the app cache (mobile) or restart browser (desktop)**

1. **Desktop** :- Fully close your browser (Chrome, Brave, Edge, or Firefox) and open it again.

2. **Mobile** :- Go to settings \> advanced and tap clear state cache. Afterward, force-close and relaunch the app. :- [User guide: troubleshooting | MetaMask Help Center](https://support.metamask.io/configure/troubleshooting/user-guide-troubleshooting)

Let us know if it works and please also read this [Why is my balance incorrect or missing a token? | MetaMask Help Center](https://support.metamask.io/fr/manage-crypto/tokens/what-to-do-when-your-balance-of-tokens-is-incorrect/) .

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [October 16, 2026, 5:58am UTC](https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807/3 "2026-10-16T05:58:07Z")

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Closed on October 16, 2026, 5:58am UTC

This topic was automatically closed after 24 days. New replies are no longer allowed.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [October 16, 2026, 5:58am UTC](https://community.metamask.com/t/no-carga-los-saldos-correctamente/31807/4 "2026-10-16T05:58:10Z")

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Opened on October 16, 2026, 5:58am UTC