# Pending transaction , stuck

**URL:** <https://community.metamask.com/t/pending-transaction-stuck/25760>\
**Category:** NFTs\
**Created:** [May 29, 2023, 6:53pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760 "2023-05-29T18:53:56Z")\
**Posts on this page:** 16\
**Page:** 1

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [May 29, 2023, 6:53pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/1 "2023-05-29T18:53:56Z")

</div>

I bridged in starkgate, but the transaction has been pending for 3 days, and even though I canceled it, it is still pending.  
and I can’t make another transaction until this problem is solved.  
According to the picture I canceled it, but it’s still in pindang mode. And now there is no option to speed up or cancel a pending transaction.  
Also, the transaction can be seen in etherscan.  
What should I do? I’m tired

---

<div class="post-metadata">

**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.com/u/snwlprd.eth)\
**Post date:** [May 29, 2023, 8:09pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/2 "2023-05-29T20:09:05Z")

</div>

Hello @abolfazl195 !  
Welcome to MetaMask community !

What is the status of your transaction in the block explorer?  
If it is in Pending status, you probably need to send 0 ETH (If the problem is in the Ethereum network) to yourself with manually increased gas.

> **[Resetting your account in the event of a stuck or pending transaction](https://support.metamask.io/hc/en-us/articles/4412554560795-Resetting-your-account-in-the-event-of-a-stuck-or-pending-transaction)**
>
> Caution!
> You should only reset your account when it is suggested by a member of the MetaMask Support team or by MetaMask Activity.
> 
> 
> Note: With version Extension version 10.28.1, the name of this f...

---

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [May 31, 2023, 9:12am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/3 "2023-05-31T09:12:33Z")

</div>

my transaction in the block explore

 ![Screenshot (135)](https://europe1.discourse-cdn.com/metamask/original/3X/6/2/62526684cffde23df1b0669d4a9161b9c92dd212.png)

---

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [May 31, 2023, 9:19am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/5 "2023-05-31T09:19:13Z")

</div>

![Screenshot (138)](https://europe1.discourse-cdn.com/metamask/original/3X/c/1/c1e24b6a8f95ec71ffe0f3e63ac96de8fe3fb4d6.jpeg)  
How do I manually increase the gas.  
I have no choice

---

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [May 31, 2023, 9:29am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/6 "2023-05-31T09:29:12Z")

</div>

note: should only reset your account when it is suggested by a member of the MetaMask Support team or by MetaMask Activity.  
How to contact and inform a member of the MetaMask Support team or by MetaMask Activity for resetting my account.

---

<div class="post-metadata">

**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\
**Post date:** [May 31, 2023, 10:40am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/7 "2023-05-31T10:40:40Z")

</div>

Your transaction is stuck on the blockchain. Resetting account won’t do anything to solve your issue. Please follow this article guide to fix your issue.

> **[How to speed up or cancel a pending transaction](https://support.metamask.io/hc/en-us/articles/360015489251-How-to-speed-up-or-cancel-a-pending-transaction)**
>
> Have you tried MetaMask Activity?
> MetaMask Activity is a new tool that can analyze your transactions and automatically suggest possible resolutions, and it has a built-in function dedicated to pend...

---

<div class="post-metadata">

**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.com/u/snwlprd.eth)\
**Post date:** [May 31, 2023, 11:22am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/8 "2023-05-31T11:22:47Z")

</div>

@abolfazl195

The problem is that you have very low gas in your Starkgate transaction (Nonce - 1) :

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/7/6/769ed6738cc01f3a2933e1598636b8eab8a09516.png)

I see that you reset your account and sent 0 ETH to your account, but you set the gas to Aggressive (you should have used Advanced and set the gas to about 80 GWEI) - but it is set to 0.3025:

 ![43534534](https://europe1.discourse-cdn.com/metamask/original/3X/4/3/4384276fd1767113d5ba53a804f95b5dc67a1712.png)

To solve the problem enable Nonce customization when sending a transaction:

 ![Снимок экрана 2023-05-30 в 12.20.52](https://europe1.discourse-cdn.com/metamask/original/3X/1/a/1adbbee7ad9a31742b9642410743181c83b6dc2f.jpeg)

And send 0 ETH to your address using Advanced gas settings (so that they would be 2 times more than the current ones) while setting Nonce to 1:

 ![tx2](https://europe1.discourse-cdn.com/metamask/original/3X/2/8/28a4339cb02efd41c2bf8c52f3ddda5a4a3e7d71.png)  
 ![tx1](https://europe1.discourse-cdn.com/metamask/original/3X/a/1/a14546cfcfda28559486940bbef2ae51ba367f25.png)

---

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [June 2, 2023, 9:29am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/9 "2023-06-02T09:29:36Z")

</div>

I did everything but it still didn’t work and it gives an error

 ![Screenshot (145)](https://europe1.discourse-cdn.com/metamask/original/3X/a/6/a68b46d200acdd165366555c3f842bd1c5ba1214.png)

 ![Screenshot (147)](https://europe1.discourse-cdn.com/metamask/original/3X/4/d/4d5aead29dbdf9f79eb7039a303aca92744eb347.png)

![Screenshot (146)](https://europe1.discourse-cdn.com/metamask/original/3X/1/b/1b49feb508683d1ea6dfa6a0e3615af9d1083af5.png)

---

<div class="post-metadata">

**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\
**Post date:** [June 2, 2023, 4:20pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/10 "2023-06-02T16:20:39Z")

</div>

Can you please reach out to MetaMask Support so they can dig deeper into this? Go to [https://support.metamask.io/hc/en-us](https://support.metamask.io/hc/en-us) \> choose `Start a Conversation` \> answer few questions from the bot and you will be connected. If you can’t find the Start a Conversation button, please try the steps in this article:

> **[I can't access the 'Start a Conversation' button on the Support page](https://support.metamask.io/hc/en-us/articles/5973459712283-I-can-t-access-the-Start-a-Conversation-button-on-the-Support-page)**
>
> The 'Start a Conversation' button on our Support page allows you to access a live chat, and get through to an agent if our bot doesn't resolve your issue first. It looks like this on desktop browse...

---

<div class="post-metadata">

**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [June 2, 2023, 4:24pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/11 "2023-06-02T16:24:43Z")

</div>

Hi @KBeeTheCapybara,  
He has already contacted the support team and they suggested what we suggested here. However, the issue still exists.

---

<div class="post-metadata">

**Author:** ![Angotsuka](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@Angotsuka](https://community.metamask.com/u/Angotsuka)\
**Post date:** [June 2, 2023, 4:59pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/12 "2023-06-02T16:59:05Z")

</div>

The screenshot indicates you have 4 pending transactions, yet on-chain you have 3. The error message you’re receiving -32000 I believe ends with “transaction underpriced,” which may mean you have two separate issues going on simultaneously: transactions pending on-chain due to low gas, and a _locally_ stuck transaction preventing you from submitting new transactions.

Try this:

1. Settings \> Advanced \> clear activity tab data
2. Submit the replacement transaction in nonce 1 as their support suggested

---

<div class="post-metadata">

**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.com/u/snwlprd.eth)\
**Post date:** [June 2, 2023, 7:18pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/13 "2023-06-02T19:18:10Z")

</div>

@abolfazl195

1. RESET account (Make sure you know your seed phrase!!!)

2. Enable **Customize transaction nonce** in settings:

 ![nonceON](https://europe1.discourse-cdn.com/metamask/original/3X/0/7/07103577979ba38f2912a68f88846c400195ed39.jpeg)

1. Send 0 ETH to yourself (don’t forget to manually write 0) with these settings:

NONCE: required 1 (THIS STEP IS VERY IMPORTANT)

 ![121212123](https://europe1.discourse-cdn.com/metamask/original/3X/a/f/af9c7637241eb894b3ad7eb92040ed6f3b3aa5f5.png)

Gas setting:

Market \> Advanced

 ![5646343454335](https://europe1.discourse-cdn.com/metamask/original/3X/d/3/d357ea9fdef310beaa4413c0740c009155ea75d0.png)

---

<div class="post-metadata">

**Author:** ![abolfazl195](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/abolfazl195/32/28906_2.png) [@abolfazl195](https://community.metamask.com/u/abolfazl195)\
**Post date:** [June 2, 2023, 10:20pm UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/14 "2023-06-02T22:20:39Z")

</div>

I did everything you said but the problem still persists.

Finally, I found the solution with @Maryam help 🤩  
Thank you, @Maryam  
After doing this, we will do the next step, which is to send 0 Eth …

> **[How to add a custom network RPC](https://support.metamask.io/hc/en-us/articles/360043227612-How-to-add-a-custom-network-RPC#h_01G63FNEWV5JGZ6XR0B3P0EAT2)**
>
> Contents:
> 
> Adding via Chainlist
> Adding popular networks quickly
> Adding networks manually
> 
>  
> MetaMask can access many more networks than just Ethereum mainnet: you can add any EVM-compatible network...

---

<div class="post-metadata">

**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [June 3, 2023, 6:11am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/15 "2023-06-03T06:11:28Z")

</div>

I am glad that the issue got resolved, and thanks for letting us know.

---

<div class="post-metadata">

**Author:** ![Snare](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/snare/32/30022_2.png) [@Snare](https://community.metamask.com/u/Snare)\
**Post date:** [July 13, 2023, 12:44am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/16 "2023-07-13T00:44:12Z")

</div>

hello maryam i have multiple stuck transactions and panicing lol

been in this space for a long time but haven’t dealt with this.  
it’s more to do with an approval, I’ve sent the earliest transaction affiliation [approving an nft collection to sell] but stuck 3x.

I have set the same nonce number, did 700 gwei or multiple times im not sure with higher gas limit than usual but it’s simply not working] i don’t know what to do. gas limit is also higher. please help.

0xE59350800a422d8c4b3a370b0c1453bEcEDdEF78

---

<div class="post-metadata">

**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/maryam/32/14141_2.png) [@Maryam](https://community.metamask.com/u/Maryam)\
**Post date:** [July 13, 2023, 6:44am UTC](https://community.metamask.com/t/pending-transaction-stuck/25760/17 "2023-07-13T06:44:55Z")

</div>

Hello @Snare, welcome to the MetaMask community,

I have checked your account on the Etherscan and seems like you do not have any pending transactions on the Ethereum network. Under your MetaMask settings, Clear the activity and nonce data and that should help.  
Settings\> Advanced\> Clear activity and nonce data

Please let us know in case you need further assistance.

PS: Seems like you have resolved the issue. If that is the case, please ignore the suggestion.
