# Please Help! I Accidently send MATIC on BNB network to Polymatic Network on Kraken.. Support can't help **URL:** \ **Category:** Sending and Receiving Tokens\ **Created:** [May 20, 2024, 8:54am UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967 "2024-05-20T08:54:46Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![KasperV](https://avatars.discourse-cdn.com/v4/letter/k/d26b3c/32.png) [@KasperV](https://community.metamask.com/u/KasperV)\ **Post date:** [May 20, 2024, 8:54am UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967/1 "2024-05-20T08:54:46Z")
Please Help! I Accidently send MATIC on BNB network to Polymatic Network on Kraken… Now I feel really stupid ☹ Kraken Support can’t help… I have seen similar toppics on the support forum but none of them have a solution… I have seen the tokens in some kind of address that only contain the coins. Is there a way to get these tokens back? Or is it better to just accept the fact that they are lost forever? Thanks in advance! ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [May 20, 2024, 11:29am UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967/2 "2024-05-20T11:29:25Z")
Hi @KasperV , welcome to MetaMask community! Only Kraken can help you with that. No one else. ---
**Author:** ![KasperV](https://avatars.discourse-cdn.com/v4/letter/k/d26b3c/32.png) [@KasperV](https://community.metamask.com/u/KasperV)\ **Post date:** [May 20, 2024, 11:36am UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967/3 "2024-05-20T11:36:05Z")
Thanks for the reply! Kraken already told me that it is very difficult and it is not going to happen. Luckily it was not a lot of tokens. I split my transfer up to test if it would work. But during my last transfer I got distracted and forget to change the network … Well … lesson learned the hard way. I always double check everything, so it was very frustrating. But your reply helps me accept my dreadfull fate 🤣 ---
**Author:** ![KasperV](https://avatars.discourse-cdn.com/v4/letter/k/d26b3c/32.png) [@KasperV](https://community.metamask.com/u/KasperV)\ **Post date:** [May 20, 2024, 11:56am UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967/4 "2024-05-20T11:56:49Z")
In this case there seems no solution to the problem. If there is a solution it is to costy for Kraken to execute. When you have a similar problem it might help to contact the receiver or the support from the receiving exchange you are on. But there is a big chance they can not help you. So the true solution is, don’t get distracted like me, and always double check if your network settings are correct. Greetings ---
**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\ **Post date:** [May 21, 2024, 1:04pm UTC](https://community.metamask.com/t/please-help-i-accidently-send-matic-on-bnb-network-to-polymatic-network-on-kraken-support-cant-help/28967/5 "2024-05-21T13:04:24Z")
Closed on May 21, 2024, 1:04pm UTC