# Problem withdrawing Matic from Binance to Metamask

**URL:** <https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769>\
**Category:** Sending and Receiving Tokens\
**Created:** [December 22, 2023, 3:48am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769 "2023-12-22T03:48:13Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Syhpher](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/syhpher/32/33187_2.png) [@Syhpher](https://community.metamask.com/u/Syhpher)\
**Post date:** [December 22, 2023, 3:48am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/1 "2023-12-22T03:48:13Z")

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I have made a matic withdrawal from binance to my MetaMask wallet. I used the MATIC network and entered my wallet address. From binance the transaction has already been done. From MetaMask I can’t see any movement. I have installed another wallet and now I can see in the history, it says that the tokens were received. But the balance is still 0.

 ![Captura de pantalla 2023-12-22 004713](https://europe1.discourse-cdn.com/metamask/original/3X/f/2/f29ec8426b2d85d2a4be585ffe491aea04274165.png)

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 22, 2023, 3:57am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/2 "2023-12-22T03:57:39Z")

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Hi friend! Your address (0x141c12BC889fE087da0b74EdE47730E3623548E6) did receive the 9.7 Matic tokens but they were instantly sent out again in this TX:

> **[Polygon PoS Chain Transaction Hash (Txhash) Details | PolygonScan](https://polygonscan.com/tx/0x6893d1f185156f4acce4b9dcd68af8c7aa0e5b9b83ac72ffaf8f2267c3a685fd)**
>
> Polygon (MATIC) detailed transaction info for txhash 0x6893d1f185156f4acce4b9dcd68af8c7aa0e5b9b83ac72ffaf8f2267c3a685fd. The transaction status, block confirmation, gas fee, Polygon, and token transfer are shown.

Your wallet has been infected with what is known as a sweeper: [https://support.metamask.io/hc/en-us/articles/12091923128347-Sweeper-bots-scripts](https://support.metamask.io/hc/en-us/articles/12091923128347-Sweeper-bots-scripts)  
Please do not send any further funds to any of your addresses or they they will be stolen again by the sweeper.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 22, 2023, 3:59am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/3 "2023-12-22T03:59:13Z")

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Going forward, please take a look at these articles:

> **[I've been hacked/scammed (unauthorized transactions on my account)](https://support.metamask.io/hc/en-us/articles/360052511372-I-ve-been-hacked-scammed-unauthorized-transactions-on-my-account-)**
>
> In this situation, your wallet is most likely compromised (someone has obtained unauthorized access). The steps below outline a method for damage limitation: you may be able to rescue some funds fr...

> **[Fighting back against sweeper bots](https://support.metamask.io/hc/en-us/articles/5716855323675)**
>
> Have assets suddenly moved out of your account, without your permission or knowledge? Have you noticed that every time you transfer something into your account, it gets automatically forwarded some...

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**Author:** ![Syhpher](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/syhpher/32/33187_2.png) [@Syhpher](https://community.metamask.com/u/Syhpher)\
**Post date:** [December 22, 2023, 4:00am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/4 "2023-12-22T04:00:48Z")

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Oh ty so much!!! I ll be carefull from now

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 22, 2023, 4:01am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/5 "2023-12-22T04:01:55Z")

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If you need help with any of the processes mentioned in the articles then please get in touch with the mm support team.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 22, 2023, 4:03am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/6 "2023-12-22T04:03:50Z")

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No worries but please understand that the damage has been done and the sweeper bot has to be dealt with.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 21, 2024, 3:48am UTC](https://community.metamask.com/t/problem-withdrawing-matic-from-binance-to-metamask/27769/7 "2024-01-21T03:48:50Z")

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Closed on January 21, 2024, 3:48am UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.
