# Recover wallet from broken laptop

**URL:** <https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941>\
**Category:** Backup / Restore / Import\
**Created:** [January 8, 2024, 11:07pm UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941 "2024-01-08T23:07:32Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![luey70](https://avatars.discourse-cdn.com/v4/letter/l/d6d6ee/32.png) [@luey70](https://community.metamask.com/u/luey70)\
**Post date:** [January 8, 2024, 11:07pm UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/1 "2024-01-08T23:07:32Z")

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my laptop died with my meta mask wallet installed. got another laptop and put in my SRP but the account address is different and shows zero balance. have added 10 more new accounts but no luck. i can see my address on ethscan with my tokens. if i can get the data off my broken laptop would i be able to recover my wallet?

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [January 9, 2024, 12:11am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/2 "2024-01-09T00:11:09Z")

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hi @luey70 , can this help you?

> **[How to add missing accounts after restoring with Secret Recovery Phrase](https://support.metamask.io/hc/en-us/articles/360015489271-How-to-add-missing-accounts-after-restoring-with-Secret-Recovery-Phrase)**
>
> Note:
> Any imported accounts will not be re-added when you restore your wallet using your Secret Recovery Phrase. They need to be manually re-added in the same way you imported them originally.
> 
> DO ...

> **[How to add accounts in your wallet](https://support.metamask.io/hc/en-us/articles/360015289452-How-to-add-accounts-in-your-wallet)**
>
> Want to add an account from another wallet, associated with a different Secret Recovery Phrase/seed phrase?
> Head to How to import an account instead. Imported accounts are those you add to MetaMask...

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**Author:** ![luey70](https://avatars.discourse-cdn.com/v4/letter/l/d6d6ee/32.png) [@luey70](https://community.metamask.com/u/luey70)\
**Post date:** [January 9, 2024, 1:15am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/3 "2024-01-09T01:15:51Z")

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no i’ve read all of those articles but they don’t relate to my situation. i have the opportunity to put my old hard drive into a working laptop and am hoping that i can find my accounts that way.

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [January 9, 2024, 1:28am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/4 "2024-01-09T01:28:05Z")

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So you want to recover your account from a damaged computer. Several scenarios are mentioned here, hope it helps.

> **[Can I access my accounts without my Secret Recovery Phrase?](https://support.metamask.io/hc/en-us/articles/13112366068251)**
>
> Backing up your Secret Recovery Phrase in several secure locations is a must-do when using MetaMask. That's because you're the custodian of your accounts: no one can ever stop you from accessing th...

If you still can’t successfully restore it, don’t worry yet, @Luigi is an expert at this, wait for his help.

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**Author:** ![luey70](https://avatars.discourse-cdn.com/v4/letter/l/d6d6ee/32.png) [@luey70](https://community.metamask.com/u/luey70)\
**Post date:** [January 9, 2024, 2:58am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/5 "2024-01-09T02:58:48Z")

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ok i’ll wait for @Luigi

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\
**Post date:** [January 9, 2024, 9:48am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/6 "2024-01-09T09:48:04Z")

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Hi @luey70 you can buy **External Hdd Ssd Hard Drive Case 👇** according to the type of disc 🙂  
sometimes it costs about 10 euros 😃 or less

 ![AG200b02-10](https://europe1.discourse-cdn.com/metamask/original/3X/3/7/37a0b32666c316b2a6a6aea65b40d3f71fafc5aa.webp)

and then simply connect the disk to the new laptop using USB 🙂 and you can rescue all data

you don’t have to disassemble a new laptop 🙂

When you used **Chrome** 👇 you can find MetaMask data here  
_C:\Users\USER\_NAME\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\nkbihfbeogaeaoehlefnkodbefgpgknn_

**Firefox** :  
C:\Users\XXXX\AppData\Roaming\Mozilla\Firefox\Profiles\XXXXXXX.default-release\storage\default\moz-extension+++XXXXX-XXXXX-XXXXX-XXXX-XXX^userContextId=XXXXXX

How to decrypt data:

> **[How to recover your Secret Recovery Phrase](https://support.metamask.io/hc/en-us/articles/360018766351-How-to-use-the-Vault-Decryptor-with-the-MetaMask-Vault-Data)**
>
> MetaMask provides you with a unique 12-word Secret Recovery Phrase on the very first launch. If you did not write it down, or you lost it, you can unlock MetaMask and reveal your Secret Recovery Ph...

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**Author:** ![luey70](https://avatars.discourse-cdn.com/v4/letter/l/d6d6ee/32.png) [@luey70](https://community.metamask.com/u/luey70)\
**Post date:** [January 10, 2024, 2:56am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/7 "2024-01-10T02:56:21Z")

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thanks mate that’s pretty much what i did. got the majority back but missing a few tokens that were on other networks, eg: arbitrum, bnb etc. i have added the networks but can’t see tokens even when i do custom token add.

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/luigi/32/454_2.png) [@Luigi](https://community.metamask.com/u/Luigi)\
**Post date:** [January 10, 2024, 8:33am UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/8 "2024-01-10T08:33:58Z")

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Try adding tokens using the CoinGecko site 👇 click on the fox icon 🦊

> **[Cryptocurrency Prices, Charts, and Crypto Market Cap | CoinGecko](https://www.coingecko.com/)**
>
> View top cryptocurrency prices live, crypto charts, market cap, and trading volume. Discover today’s new and trending coins, top crypto gainers and losers in the market.

Or try 👇 **How to add a token using a block explorer**

> **[How to display tokens in MetaMask](https://support.metamask.io/hc/en-us/articles/360015489031-How-to-display-tokens-in-MetaMask#h_01FWH752DWRBMH57M6DZRFSPQD)**
>
> Quick links:
> 
> Automatic token detection
> Adding a token using the search bar
> Adding a custom token
> Removing/hiding tokens
> Finding the token contract address
> Adding a token using the block explorer
> A...

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [February 7, 2024, 11:08pm UTC](https://community.metamask.com/t/recover-wallet-from-broken-laptop/27941/9 "2024-02-07T23:08:23Z")

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Closed on February 7, 2024, 11:08pm UTC

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