# Regarding the use of Bantis

**URL:** <https://community.metamask.com/t/regarding-the-use-of-bantis/29419>\
**Category:** General\
**Created:** [September 6, 2024, 5:03pm UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419 "2024-09-06T17:03:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![DongWoo](https://avatars.discourse-cdn.com/v4/letter/d/779978/32.png) [@DongWoo](https://community.metamask.com/u/DongWoo)\
**Post date:** [September 6, 2024, 5:03pm UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419/1 "2024-09-06T17:03:31Z")

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**Description:**  
Regarding the use of Bantis an affiliated exchange

**Purpose:**  
Hello, I’m using Bantis through MetaMask.  
I’m contacting you because there are cases where I can’t access  
the site when you go to the Bantis website for a while.

I can’t log in to email right now, and I’m not seeing the chart record.  
Did I make a mistake when sending it somewhere else?  
Can you tell me the cause of this problem? Please.

**Extension/Mobile/Both:**

- Both

**Images/Attachments:**  
 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/4/7/47b6d26ab0aa31229ec1a82cdb9de0804743ca58.png)

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [September 6, 2024, 10:26pm UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419/2 "2024-09-06T22:26:34Z")

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Hi. I’ve never used or heard of Bantis. Judging from the website it is extremely likely that Bantis is a scam. I strongly suggest not interacting with that site/exchange (don’t send any funds to any addresses associated with Bantis). Additionally, the website seems to be offline which again makes it extremely likely to be a scam.

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**Author:** ![\_Star](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/_star/32/36316_2.png) [@\_Star](https://community.metamask.com/u/_Star)\
**Post date:** [September 7, 2024, 1:22am UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419/3 "2024-09-07T01:22:36Z")

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Hi @DongWoo as @2Cu4 suggested above, the site seems a little fishy, in this case, if you have any security-related questions, please contact our Support through the official link [https://support.metamask.io/](https://support.metamask.io/) and click “Start a Conversation.” Once you click “Start a Conversation” a live chatbot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly. WE WILL NEVER SEND YOU DM TO OFFER SUPPORT REGARDING MetaMask HERE, PLEASE BE CAREFUL ⚠

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**Author:** ![\_Star](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/_star/32/36316_2.png) [@\_Star](https://community.metamask.com/u/_Star)\
**Post date:** [September 8, 2024, 5:57am UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419/5 "2024-09-08T05:57:36Z")

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Hi @malk199 please let us know how we can help you 😃

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [October 6, 2024, 5:04pm UTC](https://community.metamask.com/t/regarding-the-use-of-bantis/29419/6 "2024-10-06T17:04:03Z")

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Closed on October 6, 2024, 5:04pm UTC

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