# Secret recovery phrase not working on another device

**URL:** <https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988>\
**Category:** General\
**Created:** [December 26, 2024, 4:25pm UTC](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988 "2024-12-26T16:25:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![apavlo](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@apavlo](https://community.metamask.com/u/apavlo)\
**Post date:** [December 26, 2024, 4:25pm UTC](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988/1 "2024-12-26T16:25:18Z")

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I couldn’t find a topic specifically related to security or logins, so I apologize if this is off-topic. I set up an account using the Chrome extension on my Windows 11 laptop. However, when I tried to log in on my iOS iPhone 15 device, I received an error stating that my secret recovery phrase is invalid. Is there a specific format or method I need to follow when entering the recovery phrase on an alternate device? Any guidance would be greatly appreciated.

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**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\
**Post date:** [December 26, 2024, 5:33pm UTC](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988/2 "2024-12-26T17:33:10Z")

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Hi @apavlo !

you want to enter it as lower case, with spaces between each word.

check out more in these articles, let us know if you have more questions!:  
(look under “existing”) [How to restore your MetaMask wallet from Secret Recovery Phrase | MetaMask Help Center 🦊♥️](https://support.metamask.io/managing-my-wallet/resetting-deleting-and-restoring/how-to-restore-your-metamask-wallet-from-secret-recovery-phrase/)

Also please be sure you’re on latest version of MetaMask.

let us know if you need more help!

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 25, 2025, 4:25pm UTC](https://community.metamask.com/t/secret-recovery-phrase-not-working-on-another-device/29988/3 "2025-01-25T16:25:53Z")

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Closed on January 25, 2025, 4:25pm UTC

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