# Start a conversation is un responsive

**URL:** <https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093>\
**Category:** NFTs\
**Created:** [June 12, 2024, 2:18am UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093 "2024-06-12T02:18:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![GTS3](https://avatars.discourse-cdn.com/v4/letter/g/e47774/32.png) [@GTS3](https://community.metamask.com/u/GTS3)\
**Post date:** [June 12, 2024, 2:18am UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093/1 "2024-06-12T02:18:56Z")

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I am not able to set up my region so I can add my bank credentials for trading. I tried to contact support but when you tab on “start a conversation” it is in responsive.

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**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\
**Post date:** [June 12, 2024, 9:58am UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093/2 "2024-06-12T09:58:14Z")

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Hi @GTS3 , welcome to MetaMask community!

Check this post for referrence, thanks for sharing.

> [@Our support chat is currently undergoing maintenance](https://community.metamask.io/t/our-support-chat-is-currently-undergoing-maintenance/29096/2):
>
> Our live chat support at [https://support.metamask.io/](https://support.metamask.io/) is now back up and running. Thank you for your patience!

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**Author:** ![guaishou](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@guaishou](https://community.metamask.com/u/guaishou)\
**Post date:** [June 17, 2024, 2:04pm UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093/3 "2024-06-17T14:04:23Z")

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I am not able to set up my region so I can add my bank credentials for trading. I tried to contact support but when you tab on “start a conversation” it is in responsive.

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<div class="post-metadata">

**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\
**Post date:** [June 18, 2024, 8:22am UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093/4 "2024-06-18T08:22:08Z")

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Try on another browser, or clear cache and cookies first. Give it time to load, it should work.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [July 12, 2024, 2:19am UTC](https://community.metamask.com/t/start-a-conversation-is-un-responsive/29093/5 "2024-07-12T02:19:15Z")

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Closed on July 12, 2024, 2:19am UTC

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