# Swap WETH to ETH but it's gone

**URL:** <https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891>\
**Category:** Swaps and Bridges\
**Created:** [January 3, 2024, 3:59am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891 "2024-01-03T03:59:41Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![oongok](https://avatars.discourse-cdn.com/v4/letter/o/ad7895/32.png) [@oongok](https://community.metamask.com/u/oongok)\
**Post date:** [January 3, 2024, 3:59am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/1 "2024-01-03T03:59:41Z")

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I tried to swap WETH to ETH through MetaMask swap, but the WETH got burned, i didnt received any ETH back.

I tried to contact MetaMask support but it’s no luck

Txn : 0x6064c7a864f78315c9578bd3b1723a340294d14419aaa6b8c346d7ceb36bb877

Can anyone help on this?

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [January 3, 2024, 5:07am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/2 "2024-01-03T05:07:38Z")

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hey @oongok , it seems that 2.4 weth returned to your own wallet after the transaction.

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/5/8/58f13c6d060ef84da3b57e71e9d978d3ec8b091e.jpeg)

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/5/3/53301e2d7e37c94617c059e2879c77da1bf142c7.jpeg)

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**Author:** ![oongok](https://avatars.discourse-cdn.com/v4/letter/o/ad7895/32.png) [@oongok](https://community.metamask.com/u/oongok)\
**Post date:** [January 3, 2024, 5:20am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/3 "2024-01-03T05:20:18Z")

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the 0000 is not my wallet, it was 6ec7. so it’s stucked on 0000 @tuya

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mandip/32/24243_2.png) [@Mandip](https://community.metamask.com/u/Mandip)\
**Post date:** [January 3, 2024, 7:49am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/4 "2024-01-03T07:49:28Z")

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Can you check in your opensea account? As per debank, this transaction is related to opensea

 ![Screenshot 2024-01-03 184705](https://europe1.discourse-cdn.com/metamask/original/3X/7/1/7124fff30b49ff5db06c1c356a6898f21e24b90f.png)

If you have not got returned anything NFT/ETH for your matching orders in opensea, can you also kindly consult with opensea first?

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**Author:** ![oongok](https://avatars.discourse-cdn.com/v4/letter/o/ad7895/32.png) [@oongok](https://community.metamask.com/u/oongok)\
**Post date:** [January 3, 2024, 8:54am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/5 "2024-01-03T08:54:13Z")

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I already try to consult to opensea @Mandip , but they said that I need to contact to wallet provider since WETH are completely burned sucessfully when converting to ETH.

But at 1st places I’m confused, why MetaMask swap interacting with the opensea, which I still confused at the moment, because I simply use the MetaMask swap

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mandip/32/24243_2.png) [@Mandip](https://community.metamask.com/u/Mandip)\
**Post date:** [January 3, 2024, 8:57am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/6 "2024-01-03T08:57:57Z")

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Hi @oongok , Please contact with the MetaMask support team.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:  

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Our agent will never DM you first

Remember - NOBODY, including from support, will ask for your secret recovery phrase / private key or for you to input it onto any website for confirmation.

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**Author:** ![oongok](https://avatars.discourse-cdn.com/v4/letter/o/ad7895/32.png) [@oongok](https://community.metamask.com/u/oongok)\
**Post date:** [January 3, 2024, 9:22am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/7 "2024-01-03T09:22:43Z")

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@Mandip thanks for this, but I already doing that, but it’s still ongoing discussion, I also got an update from opensea that matchorder are not function from opensea

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/mandip/32/24243_2.png) [@Mandip](https://community.metamask.com/u/Mandip)\
**Post date:** [January 3, 2024, 11:11am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/8 "2024-01-03T11:11:11Z")

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Please wait patiently for reply from the MetaMask support team if you have not received. If received, kindly follow the instructions provided.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [February 2, 2024, 4:00am UTC](https://community.metamask.com/t/swap-weth-to-eth-but-its-gone/27891/9 "2024-02-02T04:00:09Z")

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Closed on February 2, 2024, 4:00am UTC

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