# The Cryptocurrency on Pulschain disappeared from my wallet **URL:** \ **Category:** Sending and Receiving Tokens\ **Created:** [March 18, 2024, 1:33am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469 "2024-03-18T01:33:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![yyankess21321](https://avatars.discourse-cdn.com/v4/letter/y/898d66/32.png) [@yyankess21321](https://community.metamask.com/u/yyankess21321)\ **Post date:** [March 18, 2024, 1:33am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/1 "2024-03-18T01:33:00Z")
One day I log in to my wallet where I have 11.8 million PLSX and they weren’t there, I thought maybe someone had robbed me and so I bought the same amount of PLSX and after 1 or 2 days I go in and I have 0 PLSX again… I think that if someone hacked me, I would to steal not only PLSX but all the rest. Has anyone had a similar or the same situation? Please help… ☹ ![423944158_719209150403391_7314493361053807354_n](https://europe1.discourse-cdn.com/metamask/original/3X/4/e/4e5fad951a1d852c7b1369ed02359c020c7ae177.jpeg) ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [March 18, 2024, 1:35am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/2 "2024-03-18T01:35:58Z")
Please feel free to share your address if you feel comfortable doing so and I’ll take a look. It’s safe to say that you’ve been scammed and it’s likely due to you having given permission to a fraudulent smart contract to spend your tokens. That often happens due to interaction with phishing sites. ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [March 18, 2024, 1:37am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/3 "2024-03-18T01:37:24Z")
> **[I've been hacked/scammed (unauthorized transactions on my account)](https://support.metamask.io/hc/en-us/articles/360052511372-I-ve-been-hacked-scammed-unauthorized-transactions-on-my-account)** > > In this situation, your wallet is most likely compromised (someone has obtained unauthorized access). The steps below outline a method for damage limitation: you may be able to rescue some funds fr... ---
**Author:** ![yyankess21321](https://avatars.discourse-cdn.com/v4/letter/y/898d66/32.png) [@yyankess21321](https://community.metamask.com/u/yyankess21321)\ **Post date:** [March 18, 2024, 1:39am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/4 "2024-03-18T01:39:19Z")
how do you want to check it? ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [March 18, 2024, 1:42am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/5 "2024-03-18T01:42:38Z")
On block explorer and revoke.cash You definitely do not have to share your address if you don’t want to. Instead I’d recommend that you get in touch with the support team and have a chat with them if you prefer that. ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [March 18, 2024, 1:44am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/6 "2024-03-18T01:44:10Z")
To contact the support team: - Visit : [https://support.metamask.io/](https://support.metamask.io/) - Click the large blue “start a conversation” bubble in the upper middle of page, looks like this: [![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) - This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation. ---
**Author:** ![yyankess21321](https://avatars.discourse-cdn.com/v4/letter/y/898d66/32.png) [@yyankess21321](https://community.metamask.com/u/yyankess21321)\ **Post date:** [March 18, 2024, 1:44am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/7 "2024-03-18T01:44:27Z")
I will wait for someone from them but I have been waiting for almost 3 hours… ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [March 18, 2024, 1:45am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/8 "2024-03-18T01:45:29Z")
Sounds good! I’d strongly recommend not sending more funds to your wallet. Yes it’ll take time to get in touch with the support team, not sure how long though. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [April 17, 2024, 1:33am UTC](https://community.metamask.com/t/the-cryptocurrency-on-pulschain-disappeared-from-my-wallet/28469/9 "2024-04-17T01:33:41Z")
Closed on April 17, 2024, 1:33am UTC This topic was automatically closed after 29 days. New replies are no longer allowed.