# The transaction was fielded but the amount disappeared. help please

**URL:** <https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788>\
**Category:** General\
**Created:** [December 23, 2023, 11:58am UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788 "2023-12-23T11:58:40Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![MineTrader](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@MineTrader](https://community.metamask.com/u/MineTrader)\
**Post date:** [December 23, 2023, 11:58am UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/1 "2023-12-23T11:58:40Z")

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Hello guys.

I sent 19999 USDT (BSC) from 0xec4Acd46A9Adec6223E47dd02520921B64a29938 to 0x0c84dbbf2b116d7c7b5a3d357e2c9d16b977220e but the transaction was fielded.

Transaction Hash: [BNB Smart Chain Transaction Hash (Txhash) Details | BscScan](https://bscscan.com/tx/0x98ab1f8e0437f59c13954c039b532836f913091e61fefebc56b0b697f747cbca)

This amount was deducted from my wallet, but it did not reach the destination wallet.

I don’t know what happened to this amount. please help.

Thank you in advance for your help.

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [December 23, 2023, 12:55pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/2 "2023-12-23T12:55:12Z")

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hey @MineTrader. It looks like your USDT was transferred to this address.  
0x009Ab3ebB6370E7A44300Ce286240141FD66bDAf

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/3/1/3170be4c51c89883682c88352c736065c34c37d4.jpeg)

If this was not done by you, your wallet may have been compromised. please contact the support team as follows.

> [@Do you think your wallet has been hacked? - READ HERE](https://community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059):
>
> If there have been any transactions in your wallet that you did NOT confirm, it may be that your wallet has been compromised. If you believe this is the case, please submit a ticket to our support team at [https://support.metamask.io/](https://support.metamask.io/) and click Start a Conversation A live chat box window will then automatically appear on your screen where you may contact the support team. It is best practice not to discuss a compromised wallet on the community forum. For your privacy …

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<div class="post-metadata">

**Author:** ![MineTrader](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@MineTrader](https://community.metamask.com/u/MineTrader)\
**Post date:** [December 23, 2023, 1:08pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/3 "2023-12-23T13:08:54Z")

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You can see in the picture that the last transaction I made was fielded and there is no transaction after that. How was it transferred to another wallet?

 ![6666666](https://europe1.discourse-cdn.com/metamask/original/3X/d/6/d6ccef7b14db6e27f7045caee69592db1e3da8da.jpeg)

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [December 23, 2023, 1:17pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/4 "2023-12-23T13:17:28Z")

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sorry, I really don’t know what happened.  
Please contact the support team for more professional advice and help. 🧡

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<div class="post-metadata">

**Author:** ![MineTrader](https://avatars.discourse-cdn.com/v4/letter/m/5daacb/32.png) [@MineTrader](https://community.metamask.com/u/MineTrader)\
**Post date:** [December 23, 2023, 1:23pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/5 "2023-12-23T13:23:36Z")

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How can I contact support? The support chat section is off.

 ![6666666](https://europe1.discourse-cdn.com/metamask/original/3X/7/8/78069519ae90972c2a2cb20820e1d34ad1cd784e.jpeg)

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/tuya/32/15138_2.png) [@tuya](https://community.metamask.com/u/tuya)\
**Post date:** [December 23, 2023, 1:27pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/6 "2023-12-23T13:27:10Z")

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hey. refresh your page, if it doesn’t work, try another browser.

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\
**Post date:** [December 30, 2023, 1:16pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/7 "2023-12-30T13:16:05Z")

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Closed on December 30, 2023, 1:16pm UTC



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<div class="post-metadata">

**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\
**Post date:** [December 30, 2023, 1:16pm UTC](https://community.metamask.com/t/the-transaction-was-fielded-but-the-amount-disappeared-help-please/27788/8 "2023-12-30T13:16:09Z")

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Unlisted on December 30, 2023, 1:16pm UTC


