# Token gone After failed swap

**URL:** <https://community.metamask.com/t/token-gone-after-failed-swap/28116>\
**Category:** Swaps and Bridges\
**Created:** [February 2, 2024, 8:39pm UTC](https://community.metamask.com/t/token-gone-after-failed-swap/28116 "2024-02-02T20:39:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nick](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@Nick](https://community.metamask.com/u/Nick)\
**Post date:** [February 2, 2024, 8:39pm UTC](https://community.metamask.com/t/token-gone-after-failed-swap/28116/1 "2024-02-02T20:39:41Z")

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Wanted to swap coins and it failed. The coins I wanted to swap are gone and sent to adress I don’t own.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [February 2, 2024, 9:09pm UTC](https://community.metamask.com/t/token-gone-after-failed-swap/28116/2 "2024-02-02T21:09:14Z")

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Hmm, sounds like a sweeper bot. I can confirm it being a sweeper bot if you’re comfortable sharing your address here, if not then that’s fine. It’s recommended that you get in touch with the support team.

The following are relevant articles that I suggest you read.

> **[Sweeper bots/scripts](https://support.metamask.io/hc/en-us/articles/12091923128347-Sweeper-bots-scripts)**
>
> What is sweeping?
> Sweeping (also known as scavenging) involves malicious parties assigning a script to your wallet which monitors transactions broadcast to the network, as well as the mempool or tx...

> **[Fighting back against sweeper bots](https://support.metamask.io/hc/en-us/articles/5716855323675-Fighting-back-against-sweeper-bots)**
>
> Have assets suddenly moved out of your account, without your permission or knowledge? Have you noticed that every time you transfer something into your account, it gets automatically forwarded some...

> **[I've been hacked/scammed (unauthorized transactions on my account)](https://support.metamask.io/hc/en-us/articles/360052511372-I-ve-been-hacked-scammed-unauthorized-transactions-on-my-account)**
>
> In this situation, your wallet is most likely compromised (someone has obtained unauthorized access). The steps below outline a method for damage limitation: you may be able to rescue some funds fr...

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [February 2, 2024, 9:10pm UTC](https://community.metamask.com/t/token-gone-after-failed-swap/28116/3 "2024-02-02T21:10:11Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [March 3, 2024, 8:40pm UTC](https://community.metamask.com/t/token-gone-after-failed-swap/28116/4 "2024-03-03T20:40:26Z")

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Closed on March 3, 2024, 8:40pm UTC

This topic was automatically closed after 29 days. New replies are no longer allowed.
