# Transaction got stuck, cannot switch networks or open settings **URL:** \ **Category:** General\ **Created:** [October 10, 2023, 6:43am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130 "2023-10-10T06:43:01Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![user3392](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user3392/32/31884_2.png) [@user3392](https://community.metamask.com/u/user3392)\ **Post date:** [October 10, 2023, 6:43am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/1 "2023-10-10T06:43:01Z")
A transaction got stuck while switching RPCs (same network, different RPC nodes, got rate limited). I can’t reject it or confirm it (see screenshot 2). To make matters worse the network selector in the top left is disabled and I cannot open settings from the 3 dots menu at the top right as it is also greyed out. Using advanced to set custom values for the gas price results in the same thing as clicking reject: the transaction remains unapproved with nothing printed in the logs. I’m out of idea on how to fix this other than completely removing and re-installing MetaMask. ![stucktx](https://europe1.discourse-cdn.com/metamask/original/3X/9/0/90ee09c4a71c04135e306215ad78b27b2557ea59.png) ![image](https://europe1.discourse-cdn.com/metamask/original/3X/4/6/462c4eedd607db965702e9672e69d44770d5006c.png) ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [October 10, 2023, 7:12am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/2 "2023-10-10T07:12:15Z")
Check your wallet address on polygonscan and see if you it stuck on it on the blockchain. If not you only need to clear your account activity. > **[How to clear your account activity/reset account](https://support.metamask.io/hc/en-us/articles/360015488891-How-to-clear-your-account-activity-reset-account)** > > Note: With version 10.28.1, the name of this feature on MetaMask Extension changed from reset account to clear activity and nonce data. Both perform the same function, but in this article, we'll us... Let me know if there are any pending transactions on the block explorer, as the solution for that is another. ---
**Author:** ![user3392](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user3392/32/31884_2.png) [@user3392](https://community.metamask.com/u/user3392)\ **Post date:** [October 10, 2023, 7:46am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/3 "2023-10-10T07:46:05Z")
No there are no pending transactions on polygonscan and I cannot use that link because the Settings button in the “three vertical dots in the top-right corner” is disabled. ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [October 10, 2023, 7:52am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/4 "2023-10-10T07:52:16Z")
How can it be locked? You should be able to access those 3 dots and settings. ---
**Author:** ![user3392](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user3392/32/31884_2.png) [@user3392](https://community.metamask.com/u/user3392)\ **Post date:** [October 10, 2023, 8:04am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/5 "2023-10-10T08:04:34Z")
I don’t know, that is why I’m making a thread about it. ![image](https://europe1.discourse-cdn.com/metamask/original/3X/3/1/316a2a34a1061c0525ceeaa696bd9f19d15e27c9.png) ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [October 10, 2023, 8:15am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/6 "2023-10-10T08:15:58Z")
Can you share your browser and MetaMask version? This is a bug. Also, do you have your Secret Recovery Phrase for the wallet stored securely? ---
**Author:** ![user3392](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user3392/32/31884_2.png) [@user3392](https://community.metamask.com/u/user3392)\ **Post date:** [October 10, 2023, 8:20am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/7 "2023-10-10T08:20:44Z")
MetaMask 11.0.0 Google Chrome Version 117.0.5938.132 ---
**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.com/u/Chinzilla)\ **Post date:** [October 10, 2023, 8:24am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/8 "2023-10-10T08:24:43Z")
Do you have options to update them both? You should have for Chrome at least, and MetaMask update is at 10% release for Chrome users so far. Check and let me know if any of it helped. ---
**Author:** ![user3392](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/user3392/32/31884_2.png) [@user3392](https://community.metamask.com/u/user3392)\ **Post date:** [October 10, 2023, 8:36am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/9 "2023-10-10T08:36:24Z")
Very odd, updating the browser resulted in the transaction being rejectable. I had already tried restarting but perhaps Chrome did not fully exit. At least it’s working now, thanks. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [November 9, 2023, 6:43am UTC](https://community.metamask.com/t/transaction-got-stuck-cannot-switch-networks-or-open-settings/27130/10 "2023-11-09T06:43:04Z")
Closed on November 9, 2023, 6:43am UTC This topic was automatically closed after 30 days. New replies are no longer allowed.