# U2F with firefox and Ledger Nano

**URL:** <https://community.metamask.com/t/u2f-with-firefox-and-ledger-nano/25897>\
**Category:** Hardware Wallets\
**Created:** [June 8, 2023, 3:29pm UTC](https://community.metamask.com/t/u2f-with-firefox-and-ledger-nano/25897 "2023-06-08T15:29:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sanjaya](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@sanjaya](https://community.metamask.com/u/sanjaya)\
**Post date:** [June 8, 2023, 3:29pm UTC](https://community.metamask.com/t/u2f-with-firefox-and-ledger-nano/25897/1 "2023-06-08T15:29:27Z")

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![Screenshot_1](https://europe1.discourse-cdn.com/metamask/original/3X/7/1/712b2bd936a8336e9679ee0704da2313df2e2cf4.png)  
 ![Screenshot_2](https://europe1.discourse-cdn.com/metamask/original/3X/c/1/c1e0106595b719f2968cfeb2b517bae535d02d9f.png)

Two days ago everything was working fine. Today I cannot transfer, bridge, swap or whatever as I get this message. I did the workaround as stated but to no avail.  
Did I miss something or is there any wrong (true/false) that I need to change?

I would appreciate any information or help how to circumvent this situation.  
I am at a loss why nothing works right now.  
thanks for your time and effort.

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.com/u/nakedwinnie)\
**Post date:** [June 8, 2023, 3:45pm UTC](https://community.metamask.com/t/u2f-with-firefox-and-ledger-nano/25897/2 "2023-06-08T15:45:38Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [July 8, 2023, 3:29pm UTC](https://community.metamask.com/t/u2f-with-firefox-and-ledger-nano/25897/3 "2023-07-08T15:29:54Z")

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Closed on July 8, 2023, 3:29pm UTC

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