# Unable to add new accounts in chrome **URL:** \ **Category:** Backup / Restore / Import\ **Created:** [December 26, 2023, 8:24pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808 "2023-12-26T20:24:17Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Mayo](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@Mayo](https://community.metamask.com/u/Mayo)\ **Post date:** [December 26, 2023, 8:24pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808/1 "2023-12-26T20:24:17Z")
I recently noticed that some of my wallets were missing when i open my MetaMask on chrome. I tryed getting them back via the add new account method but it wont let me add anymore accounts. When I click on add new account nothing happens. Tryed using firefox and restoring the account via the seed phrase. When i add acounts here only empty “new” accounts are added but not my old ones. The accounts were all added to the main account and not imported. Appreciate any tips. Mayo ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [December 26, 2023, 9:02pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808/2 "2023-12-26T21:02:30Z")
Hi friend! Did you use the correct seed phrase to restore your account and are you certain no addresses were imported? Note: NEVER share your seed phrase or your funds will be stolen. ---
**Author:** ![Mayo](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@Mayo](https://community.metamask.com/u/Mayo)\ **Post date:** [December 26, 2023, 9:17pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808/3 "2023-12-26T21:17:16Z")
hey yes correct seed phrase, main wallet was imported and a couple more. 3 wallets are missing and creating new wallet does not have the desired effekt. wallets were not imported either ---
**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\ **Post date:** [December 26, 2023, 9:26pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808/4 "2023-12-26T21:26:44Z")
> **[How to add missing accounts after restoring with Secret Recovery Phrase](https://support.metamask.io/hc/en-us/articles/360015489271-How-to-add-missing-accounts-after-restoring-with-Secret-Recovery-Phrase)** > > Note: > Any imported accounts will not be re-added when you restore your wallet using your Secret Recovery Phrase. They need to be manually re-added in the same way you imported them originally. > > DO ... If that doesn’t help then consider getting in touch with the support team: - Visit : [https://support.metamask.io/](https://support.metamask.io/) - Click the large blue “start a conversation” bubble in the upper middle of page, looks like this: [![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) - This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation. ---
**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\ **Post date:** [January 25, 2024, 8:24pm UTC](https://community.metamask.com/t/unable-to-add-new-accounts-in-chrome/27808/5 "2024-01-25T20:24:21Z")
Closed on January 25, 2024, 8:24pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.