# Unstaked ETH not received

**URL:** <https://community.metamask.com/t/unstaked-eth-not-received/30269>\
**Category:** General\
**Created:** [March 14, 2025, 10:28pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269 "2025-03-14T22:28:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kiki](https://avatars.discourse-cdn.com/v4/letter/k/dc4da7/32.png) [@Kiki](https://community.metamask.com/u/Kiki)\
**Post date:** [March 14, 2025, 10:28pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269/1 "2025-03-14T22:28:35Z")

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Hi, i had submitted an unstake request for ETH a couple of weeks back. After submitting it the unstaked value is shown as zero, the gas fees is deducted and i am not able to now see the staked ETH nor have i received the Unstaked ETH to claim. Its a considerable value and i am unable to figure out what should i do. Can anyone suggest on how should i proceed.

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**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\
**Post date:** [March 15, 2025, 6:26pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269/2 "2025-03-15T18:26:32Z")

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Hi Kiki!

I think the best action to take is to reach out to MetaMask Support so they can have a closer look with you.

**Steps for live support from MetaMask:**

- visit [https://support.metamask.io/](https://support.metamask.io/)
- Select the “Contact Support” button under Start a Conversation bubble (like in screenshot). Chat with support may take several seconds to load. If it does not load, please try another browser. You **do not** need to open a ticket on the same browser as MetaMask, so you can try multiple browsers easily.
- A bot will initially try to help you, but you will get connected to live support if bot cannot assist.  
 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/a/5/a55544fe487840936198d42b3aaa5e9c3d4bb6a9.png)

For your safety, never share your Secret Recovery Phrase, email address, contact information, or any information that relates to your personal identity. We will never DM you to initiate support

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [April 13, 2025, 10:28pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269/3 "2025-04-13T22:28:51Z")

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Closed on April 13, 2025, 10:28pm UTC

This topic was automatically closed after 29 days. New replies are no longer allowed.