# Unstaked ETH not received **URL:** \ **Category:** General\ **Created:** [March 14, 2025, 10:28pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269 "2025-03-14T22:28:35Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.com/u/KBeeTheCapybara)\ **Post date:** [March 15, 2025, 6:26pm UTC](https://community.metamask.com/t/unstaked-eth-not-received/30269/2 "2025-03-15T18:26:32Z")
Hi Kiki! I think the best action to take is to reach out to MetaMask Support so they can have a closer look with you. **Steps for live support from MetaMask:** - visit [https://support.metamask.io/](https://support.metamask.io/) - Select the “Contact Support” button under Start a Conversation bubble (like in screenshot). Chat with support may take several seconds to load. If it does not load, please try another browser. You **do not** need to open a ticket on the same browser as MetaMask, so you can try multiple browsers easily. - A bot will initially try to help you, but you will get connected to live support if bot cannot assist. ![image](https://europe1.discourse-cdn.com/metamask/original/3X/a/5/a55544fe487840936198d42b3aaa5e9c3d4bb6a9.png) For your safety, never share your Secret Recovery Phrase, email address, contact information, or any information that relates to your personal identity. We will never DM you to initiate support --- _[View the full topic](https://community.metamask.com/t/unstaked-eth-not-received/30269)._