# Y money is not showing up in my wallet

**URL:** <https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748>\
**Category:** Sending and Receiving Tokens\
**Created:** [December 19, 2023, 2:38pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748 "2023-12-19T14:38:35Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![steppenwolf256](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@steppenwolf256](https://community.metamask.com/u/steppenwolf256)\
**Post date:** [December 19, 2023, 2:38pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/1 "2023-12-19T14:38:36Z")

</div>

Hello dear community, I sent some BNB to my MetaMask wallet and received confirmation with the amount, but it doesn’t appear in my wallet. Please help me. Thank You

---

<div class="post-metadata">

**Author:** ![BlueSpaceBike](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/bluespacebike/32/11086_2.png) [@BlueSpaceBike](https://community.metamask.com/u/BlueSpaceBike)\
**Post date:** [December 19, 2023, 2:54pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/2 "2023-12-19T14:54:46Z")

</div>

Hi 🙂

Have you selected the Smart chain network in the top of your wallet ? and have you added BNB to your wallet ? You can also try to go to bscscan and enter your wallet address to see if the BNB is in your wallet.

---

<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 19, 2023, 2:59pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/3 "2023-12-19T14:59:55Z")

</div>

> **[A token is missing from my wallet](https://support.metamask.io/hc/en-us/articles/360059232852-A-token-is-missing-from-my-wallet)**
>
> If you or someone else recently transferred a token to your MetaMask wallet and you don't see it in MetaMask, please check the following: 
> 
> 
> How long has it been? While blockchain transactions are ...

> **[ETH or other tokens not appearing in recipient's wallet](https://support.metamask.io/hc/en-us/articles/8852012984091-ETH-or-other-tokens-not-appearing-in-recipient-s-wallet)**
>
> If you've sent tokens from your MetaMask wallet but they're not appearing in the wallet of the recipient, follow these steps:
> 
> 
> Check that the transaction was successful. Head to the block explorer...

---

<div class="post-metadata">

**Author:** ![steppenwolf256](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@steppenwolf256](https://community.metamask.com/u/steppenwolf256)\
**Post date:** [December 19, 2023, 4:34pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/4 "2023-12-19T16:34:47Z")

</div>

here is the hash of the transaction I selected bnb in my normal wallet as usual

0x8db49e59a9c8be0e9012d0244de68d3aea07612e1c1ff794df8f59547fd70ff6

---

<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 19, 2023, 4:42pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/5 "2023-12-19T16:42:35Z")

</div>

Hi friend!

As soon as the funds were sent to this address  
0x2b66b7586151414c4CC4d032f054679183bC2672 (which seems to be yours) they were instantly sent to another address: 0xd3CCC2e6a1E180f580A0B4373c3A688A9302E1D6. If you don’t know this address then your wallet has been infected with what is known as a sweeper: [https://support.metamask.io/hc/en-us/articles/12091923128347-Sweeper-bots-scripts](https://support.metamask.io/hc/en-us/articles/12091923128347-Sweeper-bots-scripts)  
Please do not send any further funds to any of your addresses or they they will be stolen again by the sweeper.

This is the TX where funds were sent to the unknown address: [BNB Smart Chain Transaction Hash (Txhash) Details | BscScan](https://bscscan.com/tx/0x0e287ccc6288899c4c736054da1bd633c5ce03e1a50a9b2317f844e02047596b)

---

<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 19, 2023, 4:46pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/6 "2023-12-19T16:46:39Z")

</div>

Going forward, please take a look at these articles:

> **[I've been hacked/scammed (unauthorized transactions on my account)](https://support.metamask.io/hc/en-us/articles/360052511372-I-ve-been-hacked-scammed-unauthorized-transactions-on-my-account-)**
>
> In this situation, your wallet is most likely compromised (someone has obtained unauthorized access). The steps below outline a method for damage limitation: you may be able to rescue some funds fr...

> **[Fighting back against sweeper bots](https://support.metamask.io/hc/en-us/articles/5716855323675)**
>
> Have assets suddenly moved out of your account, without your permission or knowledge? Have you noticed that every time you transfer something into your account, it gets automatically forwarded some...

If you need help with any of the processes mentioned in the articles then please get in touch with the mm support team.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

---

<div class="post-metadata">

**Author:** ![steppenwolf256](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@steppenwolf256](https://community.metamask.com/u/steppenwolf256)\
**Post date:** [December 19, 2023, 5:18pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/7 "2023-12-19T17:18:40Z")

</div>

Thank you  
actually I don’t know this address, how do I stop this sweeper, and can I get my money back?

---

<div class="post-metadata">

**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.com/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.com/u/2Cu4)\
**Post date:** [December 19, 2023, 6:05pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/8 "2023-12-19T18:05:16Z")

</div>

Please take a look at my response above. One of the articles explain how to tackle the sweeper. It might be advanced however, so you can consider reaching out to the support team.

Your funds are lost however and can not be retrieved.

> **[Fighting back against sweeper bots](https://support.metamask.io/hc/en-us/articles/5716855323675)**
>
> Have assets suddenly moved out of your account, without your permission or knowledge? Have you noticed that every time you transfer something into your account, it gets automatically forwarded some...

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.com/u/system)\
**Post date:** [January 18, 2024, 2:38pm UTC](https://community.metamask.com/t/y-money-is-not-showing-up-in-my-wallet/27748/9 "2024-01-18T14:38:45Z")

</div>

Closed on January 18, 2024, 2:38pm UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.
