I created ATOME, a token on Solana. MetaMask displays an “At risk” warning. I would like to request a manual review and understand the reasons for this classification.
I tried Contact Support from the MetaMask mobile app and official support website. “Continue without wallet” always opens the AI-powered search. Asking for a human only produces general instructions. No ticket number or escalation has been confirmed.
Could a moderator explain how to reach a human support agent and submit my review request? I can provide the token mint address and warning screenshots through the appropriate support channel.
Hi, yes, some newly created tokens or tokens that have only recently been supported may receive this warning. MetaMask generally relies on information from official sources, and these classifications can change over time. A token flagged today may no longer show the same warning later.
There are two support options: the AI assistant, which is mainly for general and frequently asked questions, and the option to contact support to open a ticket. Please follow the steps shown in the screenshots, then select the option to connect with support.
and just say you would like to talk to human or agent, this time Fin bot will ask you if you want to be connected to one, so just say “yes” and then wait for your turn..